Open Computer Labs

1
A division of Information Technology
Open Computer Labs
Jeopardy
2
Work Scheduling
3
Lab Schedules
4
Repairs, Work Orders
5
Cleaning
6
Supplies
7
Miscellaneous
8
Misc.
Work Schedules
Lab Schedules
Repairs, W/O
Supplies
Cleaning
100
100
100
100
100
100
200
200
200
200
200
200
300
300
300
300
300
300
400
400
400
400
400
400
500
500
500
500
500
500
9
When is an application required for employment?









Work Schedule
100
10
1-100A



1 - 100



Type answer here. Adjust size position as
necessary.

• Each Semester
• Preferably prior to the completion of the last
  semester
• Prior to schedule creation

100

100
11
Can you apply for work during special holiday
schedules prior to the notification date posted?
Work Schedule
200
12
1-200A


1 - 100

No! Early requests for work will be disregarded.
Early requests are interruptions to normal office
work requirements.



Type answer here. Adjust size position as
necessary.


200

200
13
Name at least 2 things that make it difficult to
create your work schedule or to assign the amount
of hours requested.
Work Schedule
300
14
1-300A

• Incomplete applications
• Limiting of hours available for work
• Making yourself unavailable for work on weekends
• Listing only specific hours you are available to
  work

1 - 100




Type answer here. Adjust size position as
necessary.


Work Schedule

300
300
15

1. If you need to miss one of your scheduled shifts,
   what 2 steps must you take for replacementbe
   specific.
2. If the shift will occur within 24 hours, what
   method of contact for Martha must be used?

Work Schedule
400
16
1-400A


1 - 100

• A. Send an e-mail to all workers and Martha
  requesting replacement.
• A. Verify the shift has been filled.
• B. Pager

Type answer here. Adjust size position as
necessary.

Work Schedule
400

400
17
You are expected to work your normally scheduled
work hours (including finals week) this semester
except
Work Schedule 500
18
1-500A

• Spring Break
• Easter Recess
• If you want off any other times, it is your
  responsibility to find a replacement. If you
  cant find a replacement, you will be expected to
  work.

1 - 100




Type answer here. Adjust size position as
necessary.


Work Schedule
500

500
19
2-100
Which open computer lab is open 24 hours and
for how many days is it actually open around the
clock?
1 - 100
Lab Schedules 100
20
2-100A

• Towers Lab, room 107
• 4 days Monday, Tuesday, Wednesday, and Thursday

1 - 100






Lab Schedules
100

100
21
2-200
What web page address displays the
holiday/breaks lab schedules?
Lab Schedules 200
22
2-200A



1 - 100

http//www6.semo.edu/openlab/specialhrs.htm


Type answer here. Adjust size position as
necessary.


Lab Schedules
200

200
23
2-300
Who is scheduled to work until 6 p.m. on
Fridays in Dempster Lab, room 113?
Lab Schedules 300
24
2-300A
Charlie Dawn


1 - 100




Type answer here. Adjust size position as
necessary.

Lab Schedules
300

300
25
2-400
Part 1 Which open lab is sometimes reserved for
classroom instruction? Part 2 Name 2 of 8
steps that must be taken regarding the
reservation.
Lab Schedules 400
26
2-400A

• Crisp Lab, room 215
• Poster created by Marthas office.
• Lab assistant prints and posts 2 poster from H\
  drive.
• Reservations should be checked for daily.
• Announce reservation 10 minutes prior to
  scheduled reservation.
• Turn off lab lights after announcement to
  reinforce lab closing.
• Remind student to save and exit programs 5
  minutes prior to reservation.
• May need to assist instructor with equipment or
  software.
• Remove poster after completed reservation.

1 - 100




Type answer here. Adjust size position as
necessary.


400

Lab Schedule
400
27
2-500
Part 1 Which lab schedules time reserved for
students with children? Part 2 What color is the
instruction sheet and what section is it located
in the binder?
Lab Schedules 500
28
2-500A
Part 1 Kent Lab reserves the Family Room Part
2 Green, and is located in the Misc. section of
the binder


1 - 100




Type answer here. Adjust size position as
necessary.

Lab Schedules
500

500
29
3-100
What software program will repair disks and
where is it located?
1 - 100
Repairs, W/O 100
30
3-100A


1 - 100

• Norton Disk Doctor
• H\ drive, NU folder

Type answer here. Adjust size position as
necessary.


Repairs, W/O
100

100
31
3-200
What file types will Office Recovery repair?
Repairs, W/O 200
32
3-200A


1 - 100




Type answer here. Adjust size position as
necessary.
Microsoft Word, Excel, PowerPoint


Repairs, W/O
200

200
33
3-300
What steps are taken when a floppy drive has
been determined to not work properly?
Repairs, W/O 300
34
3-300A



1 - 100



Type answer here. Adjust size position as
necessary.

• Place green sheet on computer
• Place A\ drive Bad label over floppy drive

Repairs, W/O
300

300
35
3-400
Part 1 Who should be contacted when computers
or equipment fails in the lab? Part 2 How?
Repairs, W/O 400
36
3-400A



1 - 100

• Help Desk
• helpdesk_at_semo.edu or dial HELP (4357)

Type answer here. Adjust size position as
necessary.


Repairs, W/O
400

400
37
3-500
If a floppy drive or printer fails to work
properly, what should be the 1st step to test for
actual problems?
Repairs, W/O 500
38
3-500A



1 - 100

• Try a different floppy diskette on the drive
• Try swapping the printer cartridge from the other
  printer

Type answer here. Adjust size position as
necessary.


Repairs, W/O
500

500
39
What can be used to assist you to identify the
of the unit you cleaned?
1 - 100
Cleaning 100
40
4-100A



1 - 100



Type answer here. Adjust size position as
necessary.
Computer lab diagram located in the black binder.


Cleaning
100

100
41
4-200
All equipment furniture in the computer labs
must be cleaned at least how frequently?
Cleaning 200
42
4-200A

1 - 100
Type answer here. Adjust size position as
necessary.
Once per week all equipment and furniture must be
cleaned!
Cleaning
200
200
43
4-300
The cleaning file used to record cleaning tasks
(only when completed) for each lab can be found
in what folder?
Cleaning 300
44
4-300A


1 - 100

H\labasst\cleaning worksheet



Type answer here. Adjust size position as
necessary.


Cleaning
300

300
45
4-400
If you work a 4 hour shift, how many computer
areas are you required to clean?
Cleaning 400
46
4-400A


1 - 100

2 (two) Formula For every 2 hours worked, one
computer area must be cleaned.



Type answer here. Adjust size position as
necessary.

Cleaning
400

400
47
4-500
List 8 areas to be cleaned in the computer labs.
Cleaning 500
48
4-500A




1 - 100

1. Monitor Screen
2. Monitor Case
3. CPU Case
4. Table or desk top
5. Printer equipment
6. Printer table
7. Scanner equipment Table
8. Partition Rails (Kent Crisp labs)

Type answer here. Adjust size position as
necessary.


Cleaning
500
500
49
5-100
Where can the supply limits be found for each
lab that let you know when to notify my
office? Who should be notified?
1 - 100
Supplies 100
50
5-100A


1 - 100

• In the binder, under the supplies section
• Emily or myself must be notified when supplies
  reach the minimum limits posted.

Type answer here. Adjust size position as
necessary.

Supplies
100

100
51
5-200
List at least 2 ways to keep printer tables
neat and tidy.
Supplies 200
52
5-200A


1 - 100

• Choose 2 from the following
• Keep items that do not belong off the printer
  table (i.e. backpacks, books)
• Stack print jobs in 2 piles (i.e. old pile, new
  pile)
• Rotate piles of print jobs- throw away old pile,
  move new pile to old, start new pile.
• Throw away paper bundle wrap
• Store opened paper bundles in drawers or cases
• Keep feet off table

Type answer here. Adjust size position as
necessary.

Supplies
200

200
53
What information is included on the printer
label. What can you do if labels cant be found.
Supplies 300
54
5-300A


1 - 100

• Initials of person placing or removing toner
  (in/out)
• Date toner was placed or removed (in/out)
• Page count at time of placement or removal
  (in/out)
• A label can be created by taping a piece of paper
  on the toner using the above information.

Type answer here. Adjust size position as
necessary.

Supplies
300

300
55
5-400
When supplies are delivered to the lab, what 3
steps must be taken?
Supplies 400
56
5-400A



1 - 100

1. Count amount of items delivered.
2. Sign delivery form is all items listed are
   correctmake note on delivery bill if incorrect
   and notify Martha
3. Put away items delivered.

Type answer here. Adjust size position as
necessary.

Supplies
400

400
57
5-500

• Supplies Used
• Are recorded under what file folder?
• Paper used is recorded by
• How is the printer identified as to which printer
  had the toner replaced?

Supplies 500
58
5-500A



1 - 100

1. H\labasst\supplies
2. Each 500 page bundle opened
3. Right-side facing, Left-side facing

Type answer here. Adjust size position as
necessary.


Supplies
500

500
59
Where can the mass e-mail address be found and
what is it?
1 - 100
Misc. 100
60
6-100A
http//www6.semo.edu/openlab/Private/employees.h
tm Lab00-01_at_list.semo.edu



1 - 100



Type answer here. Adjust size position as
necessary.


Misc.
100

100
61
6-200
Which lab has the responsibility of 5 printers
and where are they located?
Misc. 200
62
6-200A


1 - 100

• Kent
• 2 laser printer, 1 mainframe in lab, 4th floor,
  Kent
• 2 laser printers located at the reference desk,
  2nd floor, Kent

Type answer here. Adjust size position as
necessary.

Misc.
200

200
63
6-300
Name 4 specific ways to contact Martha (provide
specifics)
Misc. 300
64
6-300A



1 - 100

1. Office 986-6169
2. E-mail martha_at_image.semo.edu
3. Pager 986-6456
4. Home 243-5751

Type answer here. Adjust size position as
necessary.

Misc.

300
300
65
6-400
List 3 work application requirements and where
an application can be retrieved.
Misc. 400
66
6-400A

1. Must submit by application deadline
2. Must submit class schedule
3. Must be registered for class
4. Apps can be downloaded from the web or retrieved
   from the Computer Services Office

1 - 100



Type answer here. Adjust size position as
necessary.


Misc.
400

400
67
6-500
Part 1 When where is the mandatory fall
meeting Part 2 Define mandatory Part 3 What
occurs if you fail to attend the meeting?
Misc. 500
68
6-500A

Part 1 Friday, August 22 , Dempster 113 Part 2
Must attend, no excuses accepted! Part 3 All
hours scheduled are forfeited


1 - 100



Type answer here. Adjust size position as
necessary.

Misc.

500
500
69
Final Question
The category is Merged Department Write down how
much you want to wager.
70
Computer Services has merged with
Telecommunications and is now known as what
department? Who is the Associate V.P. of the
newly merged department?
71
Information Technology John Weber is the
Associate V.P. of Information Technology

72
Daily Double!!
How much do you want to wager?