Outcome Plans

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Outcome Plans

• 11-Feb-09

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Purpose of an Outcome Plan

• An outcome plan is a tool that helps in the
  definition, communication and scoping of a
  project.
• ensures focus is on the desired outcomes of an
  initiative from a business perspective
• defines the associated intermediate outcomes that
  are required to achieve the desired business
  outcomes
• defines the activities to create the intermediate
  outcomes that lead to the desired business
  outcomes

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Outcome Plan Example
Assume Neighbour Stains His Side of Fence
Fencing Materials Purchased
Design Fence W/ Neighbour Input
Create Purchase Material List
Improved Privacy Security of Back Yard
Fence Design Complete
Fence Complete
Build And Stain Fence
Property Ready for Fence Construction
Demolish Existing Fence
Landscape Materials List Complete
Landscape Materials Ready
Perform Landscape Work
Purchase Landscape Materials
Landscaping Complete
Remove Existing Landscaping as Needed
Increased Property Value
Design Deck
Deck Pagoda Materials Ready
Deck Complete
Design Landscaping
Build Deck
Design Pagoda to Fit Hot Tub And Deck
Deck / Pagoda Design Complete
Pagoda Complete
Improved Quality of Life
Create Purchase Deck/Pagoda Material List
Build Pagoda on Deck for Hot Tub
Select Hot Tub
Hot Tub Ready for Installation
Building Permit Approved
Submit Building Permit
Hot Tub Operational
Acquire Hot Tub
Set Up Hot Tub
Increased Usage of Outdoor Space
Legend
Backyard Improvement Outcome Plan
Version 1.0
Family Uses the Back Yard More
Intermediate Outcome
Activity
Prepared Bybob Swan
Targeted Final Outcome
Validated By
Assumption
Date 2009-02-10
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How an Outcome Plan Supports a Project

• Creates the basis for a business case
• end outcomes define benefits that can be
  quantified
• activities help define work that will cost and
  resources
• Assists in defining project scope by identifying
  activities that may add significant costs without
  significantly adding value
• Intermediate outcomes help define the project
  deliverables
• Assists in defining the solution
• may be various options to create the defined
  deliverables/intermediate outcomes
• Assists in the creation of the project plan by
  showing the activities and the relationships
  between them
• Assists in project communication by providing a
  high-level picture of the project to all
  stakeholders

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How to Create an Outcome Plan

• Start with a session to define the desired
  outcomes with the appropriate stakeholders.
• Work from right to left to define what is needed
  for intermediate outcomes/capabilities/deliverable
  s to support the desired outcomes.
• Define the activities that are required to create
  the intermediate outcomes.
• Identify the relationships/dependencies between
  activities and outcomes.
• Identify the Assumptions that must be met to
  realize primary outcomes
• Have stakeholders review the draft and provide
  comments.
• Make changes based on comments if required.
• You can do your outcome plan as a group session.
  One person should lead the session and create a
  draft of the outcome plan from the session notes.
• An outcome plan is best approached as a
  brainstorming whiteboard session (with movable
  sticky notes).
• You may need more than one session for complex
  topics.

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Outcome Plan How to Create It Step1 Identify
the desired outcomes.
Improved Privacy Security of Back Yard
Increased Property Value
Improved Quality of Life
Increased Usage of Outdoor Space
Legend
Backyard Improvement Outcome Plan
Version 1.0
Intermediate Outcome
Activity
Prepared by Bob Swan
Targeted Final Outcome
Validated by
Assumption
Date 2009-02-10
7
Outcome Plan How to Create It Step 2 Identify
the components needed to achieve those outcomes.
Improved Privacy Security of Back Yard
Fence Complete
Landscaping Complete
Increased Property Value
Deck Complete
Pagoda Complete
Improved Quality of Life
Hot Tub Operational
Increased Usage of Outdoor Space
Legend
Backyard Improvement Outcome Plan
Version 1.0
Intermediate Outcome
Activity
Prepared by Bob Swan
Targeted Final Outcome
Validated by
Assumption
Date 2009-02-10
8
Outcome Plan How to Create It Step 3 Look at
whats needed for each component.
Fencing Materials Purchased
Design Fence w/ Neighbour Input
Create Purchase Material List
Improved Privacy Security of Back Yard
Fence Design Complete
Fence Complete
Build And Stain Fence
Property Ready for Fence Construction
Demolish Existing Fence
Landscaping Complete
Increased Property Value
Deck Complete
Pagoda Complete
Improved Quality of Life
Hot Tub Operational
Increased Usage of Outdoor Space
Legend
Backyard Improvement Outcome Plan
Version 1.0
Intermediate Outcome
Activity
Prepared by Bob Swan
Targeted Final Outcome
Validated by
Assumption
Date 2009-02-10
9
Outcome Plan How to Create It Step 4 Build on
each component.
Fencing Materials Purchased
Design Fence w/ Neighbour Input
Create Purchase Material List
Improved Privacy Security of Back Yard
Fence Design Complete
Fence Complete
Build And Stain Fence
Property Ready for Fence Construction
Demolish Existing Fence
Landscaping Complete
Increased Property Value
Design Deck
Deck Pagoda Materials Ready
Deck Complete
Build Deck
Design Pagoda to Fit Hot Tub and Deck
Deck / Pagoda Design Complete
Pagoda Complete
Improved Quality of Life
Create Purchase Deck/Pagoda Material List
Build Pagoda on Deck for Hot Tub
Select Hot Tub
Building Permit Approved
Submit Building Permit
Hot Tub Operational
Increased Usage of Outdoor Space
Legend
Backyard Improvement Outcome Plan
Version 1.0
Intermediate Outcome
Activity
Prepared by Bob Swan
Targeted Final Outcome
Validated by
Assumption
Date 2009-02-10
10
Outcome Plan How to Create It Step 4 Continue
building on each component.
Fencing Materials Purchased
Design Fence w/ Neighbour Input
Create Purchase Material List
Improved Privacy Security of Back Yard
Fence Design Complete
Fence Complete
Build And Stain Fence
Property Ready for Fence Construction
Demolish Existing Fence
Landscaping Complete
Increased Property Value
Design Deck
Deck Pagoda Materials Ready
Deck Complete
Build Deck
Design Pagoda to Fit Hot Tub and Deck
Deck / Pagoda Design Complete
Pagoda Complete
Improved Quality of Life
Create Purchase Deck/Pagoda Material List
Build Pagoda on Deck for Hot Tub
Select Hot Tub
Hot Tub Ready for Installation
Building Permit Approved
Submit Building Permit
Hot Tub Operational
Acquire Hot Tub
Set Up Hot Tub
Increased Usage of Outdoor Space
Legend
Backyard Improvement Outcome Plan
Version 1.0
Intermediate Outcome
Activity
Prepared by Bob Swan
Targeted Final Outcome
Validated by
Assumption
Date 2009-02-10
11
Outcome Plan How to Create It Step 4 Continue
building on each component.
Fencing Materials Purchased
Design Fence w/ Neighbour Input
Create Purchase Material List
Improved Privacy Security of Back Yard
Fence Design Complete
Fence Complete
Build And Stain Fence
Property Ready for Fence Construction
Demolish Existing Fence
Landscape Materials List Complete
Landscape Materials Ready
Perform Landscape Work
Purchase Landscape Materials
Landscaping Complete
Remove Existing Landscaping as Needed
Increased Property Value
Design Deck
Deck Pagoda Materials Ready
Deck Complete
Design Landscaping
Build Deck
Design Pagoda to Fit Hot Tub And Deck
Deck / Pagoda Design Complete
Pagoda Complete
Improved Quality of Life
Create Purchase Deck/Pagoda Material List
Build Pagoda on Deck for Hot Tub
Select Hot Tub
Hot Tub Ready for Installation
Building Permit Approved
Submit Building Permit
Hot Tub Operational
Acquire Hot Tub
Set Up Hot Tub
Increased Usage of Outdoor Space
Legend
Backyard Improvement Outcome Plan
Version 1.0
Intermediate Outcome
Activity
Prepared by Bob Swan
Targeted Final Outcome
Validated by
Assumption
Date 2009-02-10
12
Outcome Plan How to Create It Step 5 Add
dependencies.
Fencing Materials Purchased
Design Fence w/ Neighbour Input
Create Purchase Material List
Improved Privacy Security of Back Yard
Fence Design Complete
Fence Complete
Build And Stain Fence
Property Ready for Fence Construction
Demolish Existing Fence
Landscape Materials List Complete
Landscape Materials Ready
Perform Landscape Work
Purchase Landscape Materials
Landscaping Complete
Remove Existing Landscaping as Needed
Increased Property Value
Design Deck
Deck Pagoda Materials Ready
Deck Complete
Design Landscaping
Build Deck
Design Pagoda to Fit Hot Tub And Deck
Deck / Pagoda Design Complete
Pagoda Complete
Improved Quality of Life
Create Purchase Deck/Pagoda Material List
Build Pagoda on Deck for Hot Tub
Select Hot Tub
Hot Tub Ready for Installation
Building Permit Approved
Submit Building Permit
Hot Tub Operational
Acquire Hot Tub
Set Up Hot Tub
Increased Usage of Outdoor Space
Legend
Backyard Improvement Outcome Plan
Version 1.0
Intermediate Outcome
Activity
Prepared by Bob Swan
Targeted Final Outcome
Validated by
Assumption
Date 2009-02-10
13
Outcome Plan How to Create It Step 6 Add
assumptions. Step 7 1st draft circulate for
review.
Assume Neighbour Stains His Side of Fence
Fencing Materials Purchased
Design Fence W/ Neighbour Input
Create Purchase Material List
Improved Privacy Security of Back Yard
Fence Design Complete
Fence Complete
Build And Stain Fence
Property Ready for Fence Construction
Demolish Existing Fence
Landscape Materials List Complete
Landscape Materials Ready
Perform Landscape Work
Purchase Landscape Materials
Landscaping Complete
Remove Existing Landscaping as Needed
Increased Property Value
Design Deck
Deck Pagoda Materials Ready
Deck Complete
Design Landscaping
Build Deck
Design Pagoda to Fit Hot Tub And Deck
Deck / Pagoda Design Complete
Pagoda Complete
Improved Quality of Life
Create Purchase Deck/Pagoda Material List
Build Pagoda on Deck for Hot Tub
Select Hot Tub
Hot Tub Ready for Installation
Building Permit Approved
Submit Building Permit
Hot Tub Operational
Acquire Hot Tub
Set Up Hot Tub
Increased Usage of Outdoor Space
Legend
Backyard Improvement Outcome Plan
Version 1.0
Family Uses the Back Yard More
Intermediate Outcome
Activity
Prepared Bybob Swan
Targeted Final Outcome
Validated By
Assumption
Date 2009-02-10
14
Additional Tips

• Identify all key target outcomes.
• Find the right level of detail.
• Use multiple layers for specific portions of
  complex projects.
• This can support creation of the project plan /
  work breakdown structure.
• Perfection is not the target accuracy is. There
  are diminishing returns.
• Organize the flow to support clarity of
  understanding.
• Use your outcome plan as a tool throughout the
  initiative to
• track status,
• support project scoping and structuring
  decisions, and
• support stakeholder communication.
• Use a connector to indicate a component continued
  onto another page.

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Using The Outcome Plan Arranging Work
Assume Neighbour Stains His Side of Fence
Fencing Materials Purchased
Design Fence w/ Neighbour Input
Create Purchase Material List
Improved Privacy Security of Back Yard
Fence Design Complete
Fence Complete
Build and Stain Fence
Property Ready for Fence Construction
Demolish Existing Fence
Landscape Materials List Complete
Landscape Materials Ready
Perform Landscape Work
Purchase Landscape Materials
Landscaping Complete
Remove Existing Landscaping as Needed
Increased Property Value
Design Deck
Deck Pagoda Materials Ready
Deck Complete
Design Landscaping
Build Deck
Design Pagoda to Fit Hot Tub and Deck
Deck / Pagoda Design Complete
Pagoda Complete
Improved Quality of Life
Create Purchase Deck/Pagoda Material List
Build Pagoda on Deck for Hot Tub
Select Hot Tub
Hot Tub Ready for Installation
Building Permit Approved
Submit Building Permit
Hot Tub Operational
Acquire Hot Tub
Set Up Hot Tub
Increased Usage of Outdoor Space
Legend
Backyard Improvement Outcome Plan
Version 1.0
Family Uses the Back Yard More
Hot Tub
Fence
Prepared by Bob Swan
Validated by
Landscape
Deck/Pagoda
Date 2009-02-10
16
Using The Outcome Plan Depicting Status
Assume Neighbour Stains His Side of Fence
Fencing Materials Purchased
Design Fence w/ Neighbour Input
Create Purchase Material List
Improved Privacy Security of Back Yard
Fence Design Complete
Fence Complete
Build And Stain Fence
Property Ready for Fence Construction
Demolish Existing Fence
Landscape Materials List Complete
Landscape Materials Ready
Perform Landscape Work
Purchase Landscape Materials
Landscaping Complete
Remove Existing Landscaping as Needed
Increased Property Value
Design Deck
Deck Pagoda Materials Ready
Deck Complete
Design Landscaping
Build Deck
Design Pagoda o Fit Hot Tub And Deck
Deck / Pagoda Design Complete
Improved Quality of Life
Pagoda Complete
Create Purchase Deck/Pagoda Material List
Build Pagoda on Deck For Hot Tub
Select Hot Tub
Hot Tub Ready for Installation
Building Permit Approved
Submit Building Permit
Hot Tub Operational
Acquire Hot Tub
Set Up Hot Tub
Increased Usage of Outdoor Space
Legend
Backyard Improvement Outcome Plan
Version 1.0
Family Uses the Back Yard More
Partially at Risk
At Risk
Prepared by Bob Swan
Validated by
Not Started
Complete
Date 2009-02-10
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The PMBOK

• Project Management Body of Knowledge
• sum of knowledge within the profession of project
  management
• used to document and standardize generally
  accepted project management information and
  practices
• produced by the Project Management Institute
• revised and reprinted every 4 years fourth
  edition has just been released

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PM Knowledge Areas Process Groups
PM Process Groups / Knowledge Area Processes Initiating Process Group Planning Process Group Executing Process Group Monitoring Controlling Process Group Closing Process Group
Project Management Integration Develop Project Charter Develop Prelim Project Scope Statement Develop Project Management Plan Direct and Manage Project Execution Monitor and Control Project Work Integrated Change Control Close Project
Project Scope Management Scope Planning Scope Definition Create WBS Scope Verification Scope Control
Project Time Management Activity Definition Sequencing Resource Estimating Duration Estimating Schedule Development Schedule Control
Project Cost Management Cost Estimating Cost Budgeting Cost Control
Project Quality Management Quality Planning Perform Quality Assurance Perform Quality Control
Project HR Management Human Resources Planning Acquire Project Team Develop Project Team Manage Project Team
Project Communications Management Communications Planning Information Distribution Performance Reporting Manage Stakeholders
Project Risk Management Risk Management Planning Risk Identification Qualitative / Quantitative Risk Analysis Risk Response Planning Risk Monitoring and Control
Project Procurement Management Plan Purchases and Acquisitions Plan Contracting Request Seller Responses Select Sellers Contract Administration Contract Closure
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In conclusion . . .

• . . . follow process and progress will follow.

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Questions?
Contact us at deliver.it_at_ucalgary.ca or
210-8792 Visit our web-site at www.ucalgary.ca/de
liver.it
Next PMCP Time Management Tips Wed, Mar 11,
2009
Thank you for coming!
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The end.