Chapter 1 Study Questions

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Chapter 1 Study Questions

• What is organizational behavior and why is it
  important?
• What are organizations like as work settings?
• What is the nature of managerial work?
• How do we learn about organizational behavior?

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Study Question 1 What is organizational behavior
and why is it important?

• What does workplace success depends on? 

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Study Question 1 What is organizational behavior
and why is it important?

• What are organizations and their members
  challenged to do?

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Study Question 1 What is organizational behavior
and why is it important?

• Organizational behavior.
• Definition

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Study Question 1 What is organizational behavior
and why is it important?
Pick up Figure 1.1 from the textbook.
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Study Question 1 What is organizational behavior
and why is it important?

• Reasons for importance of scientific thinking.

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Study Question 1 What is organizational behavior
and why is it important?

• Contingency approach.
• Tries to identify how different situations can be
  best understood and handled.
• Important contingency variables include
• Environment.
• Technology.
• Tasks.
• Structure.
• People.

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Study Question 1 What is organizational behavior
and why is it important?

• Modern workplace trends.

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Study Question 2 What are organizations like as
work settings?

• What is an organization?

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Study Question 2 What are organizations like as
work settings?

• The core purpose of an organization is the
  creation of goods and services.
• Missions and mission statements focus attention
  on the core purpose.
• Mission statements communicate
• A clear sense of the domain in which the
  organizations products and services fit.
• A vision and sense of future aspirations.

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Study Question 2 What are organizations like as
work settings?

• A strategy is a comprehensive plan that guides
  organizations to operate in ways that allow them
  to outperform their competitors.
• Key managerial responsibilities include strategy
  formulation and implementation.
• Knowledge of OB is essential to effectively
  strategy implementation.

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Study Question 2 What are organizations like as
work settings?
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Study Question 2 What are organizations like as
work settings?

• Stakeholders.
• People, groups, and institutions having an
  interest in an organizations performance.
• Customers, owners, employees, suppliers,
  regulators, and local communities are key
  stakeholders.
• Interests of multiple stakeholders sometimes
  conflict.
• Executive leadership often focuses on balancing
  multiple stakeholder expectations.

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Study Question 2 What are organizations like as
work settings?

• Organizational culture and diversity.
• Organizational culture refers to the shared
  beliefs and values that influence the behavior of
  organizational members.
• Positive organizational cultures
• Have a high-performance orientation.
• Emphasize teamwork.
• Encourage risk taking.
• Emphasize innovation..
• Respect people and workforce diversity.
• Success in business world is tied to valuing
  diversity.

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Study Question 3 What is the natureof
managerial work?

• Managers perform jobs that involve directly
  supporting the work efforts of others.
• Managers assume roles such as coordinator, coach,
  or team leader.

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Study Question 3 What is the natureof
managerial work?

• The management process.
• An effective manager is one whose organizational
  unit, group, or team consistently achieves its
  goals while its members remain capable,
  committed, and enthusiastic.
• Key results of effective management
• Task performance.
• Job satisfaction.

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Study Question 3 What is the natureof
managerial work?
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Study Question 3 What is the natureof
managerial work?

• The nature of managerial work.
• Managers work long hours.
• Managers are busy people.
• Managers are often interrupted.
• Managerial work is fragmented and variable.
• Managers work mostly with other people.
• Managers spend a lot of time communicating.

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Study Question 3 What is the natureof
managerial work?
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Study Question 3 What is the natureof
managerial work?

• Managerial mind-sets.
• Reflective mind-set managing ones self.
• Analytic mind-set managing organizational
  operations and decisions.
• Worldly mind-set managing in a global context.
• Collaborative mind-set managing relationships.
•  Action mind-set managing change.

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Study Question 3 What is the natureof
managerial work?

• Managerial skills and competencies.
• A skill is an ability to translate knowledge into
  action that results in a desired performance.
• Categories of skills.
• Technical.
• Human.
• Conceptual.

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Study Question 4 How do we learn about
organizational behavior?

• Learning is an enduring change in behavior that
  results from experience.
• Organizational learning is the process of
  acquiring knowledge and utilizing information to
  adapt successfully to changing circumstances.

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Study Question 4 How do we learn about
organizational behavior?
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Study Question 4 How do we learn about
organizational behavior?