VERBAL AND NONVERBAL COMMUNICATION - PowerPoint PPT Presentation

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VERBAL AND NONVERBAL COMMUNICATION

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Incongruity of Verbal and Non-verbal Messages. Emotional Outbursts. Communication Selectivity. Cultural Variations. Poor Listening Skills. Noise in the Channel ... – PowerPoint PPT presentation

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Title: VERBAL AND NONVERBAL COMMUNICATION


1
VERBAL AND NON-VERBAL COMMUNICATION
2
DEFINITION OF NOISE
  • Any interference in the message sent and message
    received leads to the production of noise.

3
CLASSIFICATION OF BARRIERS
  • Intrapersonal Barriers
  • Interpersonal Barriers
  • Organizational Barriers

4
Intrapersonal Barriers
  • Wrong Assumptions
  • Varied Perceptions
  • Wrong Inferences
  • Impervious Categories
  • Categorical Thinking

5
Interpersonal Barriers
  • Limited Vocabulary
  • Incongruity of Verbal and Non-verbal Messages
  • Emotional Outbursts

6
  • Communication Selectivity
  • Cultural Variations
  • Poor Listening Skills
  • Noise in the Channel

7
Organizational Barriers
  • Too Many Transfer Stations
  • Fear Of Superiors
  • Negative Tendencies

8
  • Use Of Inappropriate Media
  • Information Overload

9
  • THANK YOU ALL
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