Interpreting Your Feedback

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Interpreting Your Feedback
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AGENDA

• Agree on session norms
• Overview types of feedback
• Preview report format
• Study feedback data
• Identify performance trends
• Analyze potential areas for improvement
• Plan for performance improvement

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FEEDBACK PROCESS
Setup
Reassessment
Orientation
Application Reinforcement
Assessment
Scoring and Reporting
Training
Interpretation and Planning
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FOUR KINDS OF FEEDBACK
Known Areas of Strength
Known Areas for Development
New Areas of Strength
New Areas for Development
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ANALYZE POTENTIAL AREAS FOR IMPROVEMENT

• Lack of knowledge
• Skill deficiency
• Lack of experience
• Insufficient support
• Low motivation
• Values/attitudes not aligned with organization
  goals
• Personality mismatch

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WHAT INFLUENCES PERFORMANCE

• Ability or competence
• Commitment or motivation
• Empowerment or support