Guidance for Employed

1
Guidance for Employed Unemployed People with
Lower Skills

• A Workshop - Style Presentation by
• Peter Nolan, Employment Enterprise
  Coordinator,
• Dublin Inner City Partnership, Ireland

2
Aspirations of this Workshop

• Their are 3 aspirations to this element of the
  Workshop.
• To Explore with the Workshop Participants
• The role Guidance plays within the Suite of
  Client-Support Services offered by a
  Community-Owned and Operated Local Employment
  Service (LES) Infrastructure this LES service
  is intended to benifit Socially Excluded
  Long-term Unemployed Inner City residents.
• To exchange local knowledge, practices and views
  in order to advance the context and effectiveness
  of the provision of Guidance to a spacific client
  cohort of Acutely Disadvantaged and Low Skilled
  People.
• To capture the learning from this Workshops
  Discussion in a way that can bring Added-Value
  and Added-Quality to the Practical Outcomes of
  this Conference.

3
Introducting the Dublin Inner City Partnerships
Experiences

• Placing the Guidance service incorporated within
  Dublins Inner City Employment Service in a
  European /or national Strategic Employment
  Policy Context
• Client Targeting Stratégies Lisbon Agenda,
  Irelands National Development Plan, Irelands
  National Employment Action Plan
• Challenges for Local Guidance Practicioners and
  their Service Delivery Outcomes when Measured
  against the Wider Aspirations ( Qualitative
  Targets) of EU and/or National Employment
  Policies
• How Empathy with the Concept of Worklessness
  within a Social Exclusion Context can Influence
  Local, National or EU-wide policies on how to
  Respond to the Needs of Disadvantaged Unemployed
  People with Low Skills

4
Why a Dublin Inner City Employment Service (ICES)

• ICES core Mission Values To provide a local
  access point to a full range of options that
  enable client progressionBuilt on Quality
  Service, Respect, Social Inclusion, and
  Continuous Support
• ICES is Locally Operated Community
  OwnedProfessionally DeliveredAdaptable to the
  needs of Each ClientOffers (as far as is
  possible) a Confidential ServiceIncluding the
  Provision of Employment Guidance and Mediation
  Support
• ICES Operates as a strategic partner with FAS
  (Irelands Training Employment Authority) and
  is part of the National Dual-stranded Employment
  Support Service.
• ICES endeavours toEnsure that all locations are
  comfortable and welcomingAll staff are trained
  to the highest standardsWorks within a genre of
  Inter-Agency CollaborationCarries out ongoing
  processes of review, audit and evaluation to
  measure its added-valued dimension.

5
ICES Quantitative Outcomes 1996 / 2005

• Client Footfall / Thrioughtput 19,500 Circa
• Placed in Jobs 3,780
• Guided into Education / Training Progresion
  6,554
• Guidance Service Provision to 11,500
• Advice Information Service Provision 13,500
• ICES Client Cohort...Those Living in Workless
  Households, Lone Parents, Members of New
  Communities, Older Men, Those who condiser
  themselves Disabled, Those overcoming Addictions,
  Offenders, Ex-Prisoners, Those working in the
  Informal Economy, Those Socially Excuded and
  Living within the Chaos of Poverty.
• Blockeges to Progress...Duration of Unemployment,
  Literacy Issues, Low Work Skills, Low
  Motivational Skills, Illness, Social Welfare
  Payment Dependency, Mobility and Homelessness,
  Early School Leaving, Attitude to Employment

6
Disadvantaged Inner City Unemployed PersonJo
Bloggs (Ref RoI/NI)
7
The Voice of Users in Guidance

• Mary Robinson (past President of Ireland former
  UN High Commissioner for Human Rights) would
  maintain that
• Weve skewed economic growth so the rich are
  getting richer while the marginalised are getting
  poorer The world is becoming a harsher placeWe
  must make a safe space where people have some
  sense that somebody cares and that they will get
  justice (Ruane,2006)
• From Your ExperienceDoes This Capture the Voice
  of the Users of Guidance as you know it?
• And How can Guidance Practitioners ensure that
  because of a Low Skills-base those Marginally
  Excluded from the Workplace receive the Guidance
  support services they deserve?