UTSA IS 1403

1

• UTSA IS 1403
• Getting Started Instructions

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links.
2
ABSOLUTE MUST DOS
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• 1st purchase access code packet (kit) from
  bookstore or go online to 2nd bullet under
  Student.
• 2nd make sure you have the following
• Valid e-mail address.
• Course ID from your instructors syllabus.
• Student access code from the packet you purchased
  in step 1.
• UTSAs zip code 78249
• 3rd register, enroll in and install myITLab.
• NOTE You will install myITLab on your personal
  computers and NOT the school computers.
• Print the PDF instructions on the Installation
  Wizard page if you are having problems following
  the online instructions.
• If you will not be installing myITLab on your
  laptop or home computer then only follow the
  registration and enrollment instructions.

3
ABSOLUTE MUST DOS
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links.

• 4th optimize your home computer for myITLab by
  running the Home Diagnostic Tool Kit.
• Note This tool will diagnose any Internet
  settings that may need to be changed and provide
  the instructions to do so.  If you are unable to
  follow the instructions, you should make a list
  of the warnings and contact tech support.
• PDF Instructions for Home Diagnostic Tool Kit.   
  
• TAs can help you register, enroll and install
  myITLab on your Windows-based laptop during one
  of the TA sessions.
• myITLab Student Online Help
• myITLab Best Practices
• Do not contact your instructor for technical help
  on myITLab. Contact myITLab tech support online
  or at 1-800-677-6337.
• ADD your Banner ID and CHANGE the Time Zone!

4
banner ID and Time zone

• Log into your course.
• Once in your course click My profile.

5
entering your banner ID

• Once in My profile insert your banner ID without
  the _at_ symbol as the Student ID

6
setting Time zone and date format

• Under Time zone select
• (GMT-0600)Central Time(US and Canada
• Under Time and date format select
• English (United States)

7
saving changes

• Click Save. Youll be taken back to My
  Courses.

8
editing account information

• If you need to edit your account information go
  back to My profile and click Account summary tool
  under My Pearson account

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student technical support
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links.

• myITLab Student Technical Support
• Self-Help Knowledgebase Extensive searchable
  articles.
• Online Chat Students favorite mode of
  accessing support.
• Support form Enter your question in a form to
  submit to support
• Telephone [phone]

tip The Technical Support team is available on
evenings and weekends. Check the support site
for exact hours!
10
for more information
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links.
For more information visit us at www.myitlab.com