EMS and ISO14000

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EMS and ISO14000
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Overview

• EMS
• Environment Management System
• ISO14000
• a series of standards framework for managing
  environmental obligations specification and
  guidance voluntary in nature
• Start environmental policy planning
  implementation checking and corrective action
  management review back to start

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What is EMS?

• Environment Management System(EMS)
• A system to control the companys activities,
  products and processes that causes, or could
  cause, environmental impacts and in doing so to
  minimize the environmental impacts of its
  operation.

• Key elements
• Initial review of environmental aspects
• Identification of Legal Requirements
• Commitment and Environmental Policy
• Training Implementation
• Checking and Corrective Action
• System Audits
• Management Review

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EMS Benefits

• Waste is sign of inefficiency and lower operating
  cost are a direct consequence of waste minimum or
  energy efficiency programs.
• Implementing an EMS assists companies to identify
  opportunities to reduce raw material, utility and
  waste disposal costs.
• This will make a direct positive contribution to
  your company's profits.

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What is ISO 14001?

• ISO 14001 is the international standard for
  Environmental Management System derived from the
  British Standard BS7750. This international
  standard helps you establish an Environmental
  Management System.
• Aims to support environmental protection and the
  prevention of pollution in harmony with
  socio-economic need.
• Intended to be applicable to all type and size
  of organization and to accommodate diverse
  geographical, cultural and social condition.
• Stress on continuous improvement by using PDCA
  system.
• A series of international standards for
  environmental management.

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ISO 14000 families

• ISO 14001 EMS - Specification with Guidance for
  Use
• ISO 14004 EMS - General Guidelines on Principles,
  Systems and Supporting Techniques
• ISO 14010Guidelines for Environmental Auditing -
  General Principles on Environmental Auditing
• ISO 14011Guidelines for Environmental Auditing -
  Audit Procedures - Auditing of Environmental
  Management Systems
• ISO 14012Guidelines for Environmental Auditing -
  Qualification Criteria for Environmental Auditors

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concepts of ISO14000

• Stress on continuous improvement by using PDCA
  system.
• PLAN Understand issues, set goals, plan actions
• DO Implement activities and processes to achieve
  your goals
• CHECK Monitor, measure, audit the EMS
• ACT Continually improve the system

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Benefits of ISO 14001

• Minimizing trade barriers and related
  complications
• Increasing company competitiveness
• Supporting a worldwide focus on environmental
  management
• Reducing cost of waste management
• Lowering consumption of energy and materials
• Reducing distribution costs
• Improving corporate image among regulators,
  customers and the public
• Creating a framework for continuous improvement
  of your environmental performance
• Allowing a single management system and process

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Benefits of company having ISO 14001 certificate

• MateriaLab
• Though this programme, actual savings on energy,
  paper and water consumptions have been achieved,
  in addition to better controls over management of
  chemicals and other dangerous goods.
• PHILIPS
• Obtain good results by means of applying
  ISO14001 because they have really done something
  effective these years in reducing wastes/costs
  and making contribution to environmental
  protection.

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ISO14000
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ISO 14001 Structure
Start
Management Review
1
1
4
Checking / Corrective Action Monitoring and
Measurement Nonconformance and Corrective and
Preventive Action Records EMS Audits
Planning Environmental Aspects Legal /
Other Requirement Objectives and Targets
Environmental Management Program
Implementation Structure and
Responsibility Training, Awareness,
Competence Communication EMS documentation
Document Control Operational Control
Emergency Preparedness / Response
4
7
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Key elements of ISO 14001 system requirements

• (17 elements of ISO 14001)
• General Requirements (section 1)
• Environmental Policy (section 2.1)
• Planning (section 2.2)
• Environmental aspect
• Legal / other requirement
• Objectives and targets
• Environmental management program
• Implementation and Operation (section 2.3)
• Structure and responsibility
• Training, awareness, competence
• Communication

• EMS document
• Documental control
• Operational control
• Emergency preparedness / response
• Checking and Corrective Action (section 2.4)
• Monitoring and measurement
• Nonconformance and corrective and preventive
  Action
• Records
• EMS audits
• Management Review

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ISO 14001 Planning

• 2.1 Environmental Policy
• 2.2 Planning
• 2.2.1 Environmental Aspects
• 2.2.2 Legal and other requirement
• 2.2.3 Objectives and Targets
• 2.2.4 Environmental Management Program

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1. Environmental Policy

• Environmental policy shall be established and
  documented to ensure that it is-
• appropriate to the organization (company size and
  its environment impact)
• Commit to CI and pollution prevention
• Commit to comply with legislation and regulation
• Provide framework for setting and reviewing
  objective and targets
• communicated to all employee
• available to the public

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2. Environmental Aspects

• Identify environmental aspects that organization
  can control over which it can have an influence
• Identify those aspects have significant impact to
  environment
• Consider those significant aspects during setting
  environmental objective
• Keep this information up-to-date
• Possible consideration when evaluating
  environmental aspects
• Air emission
• Solid and hazardous wastes
• Contamination of land
• Raw material and resources use
• Local issues raised by the community such as
  noise, dust etc
• Water pollution

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3 Legal and other requirement

• documented procedures shall be maintained for
  identifying and accessing the legal and other
  requirements that apply to organization, that are
  applicable to the environmental aspects of its
  activities, products or services.
• Points to consider during implementation
• A register of all relevant environment
  legislation and regulation shall be compiled
• This register shall be kept up-to-date and
  regularly reviewed
• This register shall directly link identified
  legislation or regulation to your activities,
  products or process

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4 Objectives and Targets

• Documented environmental objectives and target
• At each relevant functions and level within the
  organization in considering the following
• Legal requirements
• Significant environment aspects
• Technology option
• Financial, operation and business requirement
• Views of interest parties
• Consistent with environmental policy, including
  the commitment to prevention of pollution

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Environmental Objectives and Target example
 
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5. Environmental management program

• Program shall be established and maintained for
  achieving environmental objectives and targets.
  It shall include
• Designation of responsibility for achieving
  objective and targets
• Means and time frame for achieving those
  objectives and targets
• Program shall be modified when
• Objective and target is added or amended
• Product, process and service is added or changed

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ISO 14001 Planning

• 2.3 Implementation and Operation
• 2.3.1 Structure and responsibility
• 2.3.2 Training, Awareness and Competency
• 2.3.3 Communication
• 2.3.4 Environmental Management System
  documentation
• 2.3.5 Document Control
• 2.3.6 Operation Control
• 2.3.7 Emergency Preparedness and response

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6. Structure and responsibility

• A Management Representative shall be appointed to
• Ensure that the EMS is established and
  implemented
• Reporting on the EMS performance over time to top
  management for review and as a basis for
  improvement

• For EMS to be effect, roles and responsibility
  and authorities shall be clearly defined and
  communicated
• Adequate resources shall be provided by
  management to implement and control the EMS.
  Resources include
• Human resources
• Specialize skills
• Technology
• Financial resources

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7. Training, awareness, competence

• The training needs of staff who may create a
  significant impact upon the environment shall be
  defined
• Documented procedure shall maintained to ensure
  staff be aware of
• EMS requirement, environmental policy and
  procedure
• Significant environmental impact, actual or
  potential, or their work activit4es and the
  environmental benefits of improved personal
  performance
• Their role and responsibilities
• Potential risk of departure form specified
  operation procedure
• Staff shall be competent on the basis on
  appropriate education, training and/or experience

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8. Communication

• In respect to the environmental aspects and EMS,
  documented procedures shall be maintained for
  communicating internally (between levels and
  functions) soliciting, receiving, documenting and
  responding to the external communications
• It is required to consider process for external
  communication on significant environmental aspect
  and record the decision

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9. EMS document

• EMS documentation requires that environmental
  information is maintained in a form that
• Describes the core elements of EMS (and how these
  elements related to each other), and
• Provides direction to related documentation
• Hierarchy of EMS Documentation
• Policy
• EMS manual
• Procedure
• Work Instruction
• Forms, Drawing etc

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10. Documental control

• Documented procedure shall be maintained to
  control all the documents required by ISO14001 to
  ensure that
• EMS documents can be located
• They are periodically reviewed and revised
• Current versions are available where need, and
• Obsolete documents are removed or identified

• Documents that shall be controlled
• Policy
• Manual
• Procedure
• Work instruction
• Forms and drawings
• Regulation and standard

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11. Operational control

• Organization shall identify those operation and
  activities that are associated with the
  significant environmental aspect
• Organization shall plan these activities by
• Establish and maintain documented procedure to
  cover situations where the absence of procedures
  could lead to deviation from the environmental
  policy, objective and target
• Establish operating criteria in the procedure
• Establish and maintaining procedures related to
  the identifiable significant environmental
  aspects of goods and service used by the
  organizations and communicating relevant
  procedures and requirements to the supplier

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12. Emergency preparedness / response

• Documented procedure is required to
• Assessing the potential for accidents and
  emergencies
• Preventing incidents and their associated
  environmental impacts
• Plans for responding to incidents
• Periodic testing of emergency plans/procedures
• Mitigating impacts associated with these
  incidents

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ISO 14001 Checking and improving

• 2.4 Checking Improving
• 2.4.1 Monitoring Measurement
• 2.4.2 Corrective Preventive Action
• 2.4.3 Records
• 2.4.4 EMS Audits
• 2.5 Management Review

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13 Monitoring and measurement

• document procedure is required to
• regularly monitor and measure key characteristics
  of operation that can have significant
  environmental impacts
• maintain record and track performance
• regularly recalibrate and maintain monitoring
  equipment
• regularly evaluate the compliance with applicable
  laws and regulations (e.g. internal audit)

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14. Corrective Preventive Action

• Documented procedure is required for defining
  responsibility and authority for
• Handling and investigating NC
• Taking action to mitigate any impacts caused
• Initiating and completing corrective and
  preventive action
• Corrective or preventive action taken should be
  appropriate to the magnitude of problems and
  commensurate with the environmental impact
  encountered
• Implement and record any changes in the
  documented procedures resulting from corrective
  or preventive actions

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15 Records

• Documented procedure is required for the
  identification maintenance and disposition of
  environmental records
• Environmental records should be
• Legible, identifiable and traceable to the
  activity, product or service involved
• Stored and maintained in a way that they are
  readily retrievable and protected against damage,
  deterioration or loss
• Keep according to the predetermined retention
  time
• Environmental records should be maintained to
  demonstrate the conformance to the EMS requirement

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16. EMS Audits

• Documented procedure is required for periodic EMS
  audit to be carried out to
• Determine if the EMS conforms to the requirement
  of ISO14001 and has been properly implemented and
  maintained
• Provide audit result information to management
• Audit program should be based on the
  environmental importance of activity and the
  result of previous audit
• Audit procedure should cover
• Audit scope
• Audit frequency
• Audit methodologies
• Responsibility

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17. Management Review

• Periodical review of the EMS is required to
  ensure the continuing suitability, adequacy and
  effectiveness of the EMS
• Necessary information should be provided during
  MR process to enable the evaluation
• MR should address the possible need for changes
  to policy, objectives and the EMS elements by
  using the following
• EMS audit result
• Changing circumstances situation
• Commitment of continual improvement

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Third-Party Registration
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Third-Party Registration

• ISO 14001 is voluntary, but ....
• Customers may require conformance
• Customers may use conformance as a selection
  criteria
• ISO 14001 serves as basis of registration
• May be driven by customers
• Assessment by an organization independent of the
  company being assessed
• Process mirrors ISO 9000 registration
• by non-biased third-party that a companys system
  conforms with a standard (ISO 9000, ISO 14001,
  etc.)
• The third-party organization is a registrar and
  EMS is then registered
• Approximately 700 registrations in US
• Moving faster in Asia and Europe

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Typical EMS Registration Process
Application Document Review (Desk
Audit) On-Site Readiness Review On-Site
Registration Audit Registration Determination
On-Going Surveillance
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Registration Determination

• Recommended for Registration
• No major non-conformances identified
• Recommended for Registration Following
  Verification of Corrective Action
• One or more major non-conformances which can be
  corrected and verified without a full re-audit
• Recommended for On-Site Reassessment
• Several major non-conformances indicate a
  breakdown of the EMS. Full on-site
  re-audit required

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Registration Process Keys to Success

• Understand ISO 14001 requirements
• Conduct your own gap analysis
• Define scope of certification with registrar
• Discuss / document interpretations
• Address language issues (if any)
• Understand registrars process
• Determine optimum order of sites
• Communicate plans to employees

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Summary

• ISO14000 is a series of standards
• framework for managing environmental obligations
• specification, guidance and voluntary in nature
• ISO 14001 is achieved through
• Identifying environmental aspects impacts
• Identifying legal requirements
• Writing an environmental policy
• Training staff and sub-contractors
• Setting objectives and targets and program to
  improve performance
• Preparing documentation
• Internal audits of the EMS
• Reviewing progress

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Summary (2)
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Case studies

• CLP

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CLP Hong Kong Ltd

• commitment to minimizing the possible impacts of
  business activities on the environment
• Independent verification of the effectiveness of
  our management systems and processes
• target to become the best in the world

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Steps to develop EMS in CLP

• Appoint A Green Manager
• Set Up an Environmental Management System
• Carry Out An Initial Environmental Audit
• Define An Environmental Policy
• Establish Environmental Objectives And Targets

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(1) Appoint A Green Manager

• A senior executive preferably at Director level.
• Sufficient influence and authority on the
  management's decision to implement the
  environmental policy effectively within the
  organization.
• Sufficient familiarity with the operations of
  different departments within the organization.
• Good understanding of the environmental pressures
  and issues relating to the organization.

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Role of Green Manager

• Co-ordinate and consolidate efforts from staff of
  different operations into environmental
  programmes
• Communicate the objectives of the environmental
  programmes to staff, and solicit their
  suggestions and support
• Oversee the progress of environmental programmes
• Ensure that good business results are achieved
  through the environmental programmes
• Provide a contact point for sharing environmental
  information with external parties

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(2) Set Up an EMS

• A committee comprising representatives from
  different functional or regional divisions of an
  organization.
• Under the chairmanship of the Green Manager.
• For managing the environmental issues of the
  organization.

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(2) Set Up an EMS

• Some hints on the Terms of Reference
• Introduce measures to raise the levels of
  awareness and involvement in environmental issues
  
• Determine performance targets on green measures
  and formulate action plans
• Record, review and publicize achievements
• Oversee the Environmental Audits and maintain the
  Environmental Management System.

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(3) Carry Out An Initial Environmental Audit

• A management tool to evaluate the current
  environmental performance of an organization.
• It is a comprehensive, systematic, documented and
  objective evaluation of how well the organization
  is performing in the aspects of the followings
• Resources utilization
• Regulatory compliance
• Environmental management

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Objective of audit

• The main objectives are to
• Understand the environmental effects, impacts and
  consequences arising from the activities,
  products and services of the organization
• Evaluate compliance with regulatory requirements,
  company policies and accepted good practices
• Identify those significant environmental impacts
  and consequences
• Identify areas where environmental performance
  can be improved and set priorities where
  appropriate
• Provide a documented basis for future audits

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(4) Define An Environmental Policy

• A statement by the organization of its intentions
  and principles in relation to its overall
  environmental performance which provides a
  framework for action and for the setting of its
  environmental objectives and targets
• The organization should state its commitments to
  regulatory compliance, prevention of pollution
  and continual improvement of environmental
  management
• Simple and intelligible
• Consistent with other organizational policies
  e.g. quality policy
• Practical and achievable
• Communicated to and supported by all staff

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Importance of Environmental Policy

• Define an Environmental Policy is necessary
  because a documented policy statement would
• Demonstrate the organization's commitment to
  improving its environmental performance
• Communicate the organization's mission, vision
  and beliefs towards the environment to the staff
  and other interested parties
• Provide a framework for guiding the
  organization's ongoing environmental improvement
  efforts

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(5) Establish Environmental Objectives And
Targets

• Environmental Objective
• An overall environmental goal, arising from the
  environmental policy, that an organization sets
  itself to achieve, and which is quantified where
  practicable
• Environmental Target
• A detailed performance requirement, quantified
  where practicable, applicable to the organization
  or parts, therefore, that arises from the
  environmental objectives and that needs to be set
  and met in order to achieve those objectives

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(5) Establish Environmental Objectives And Targets

• Purpose
• Translate the environmental policy to a more
  specific,tangible and measurable basis for
  implementation
• Provide performance indicators for guiding the
  organization in planning and developing the
  environmental programmes in a focused manner
• Provide clear benchmarks against which to measure
  the progress and success of the environmental
  programmes over time
• Provide a basis for external and internal
  reporting of achievements.

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Summary in case study

• Benefits of EMS in CLP
• Control costs
• Reduce risks
• Gain competitive advantage
• Enhance image with public, customers
• Step to setup an EMS
• Appoint A Green Manager
• Set Up an Environmental Management System
• Carry Out An Initial Environmental Audit
• Define An Environmental Policy
• Establish Environmental Objectives And Targets

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Quiz

• Which of the following is not a benefit of
  setting up an EMS?
• Customers requirement
• Better Company Images
• Higher Credibility
• Internationally recognized
• Legislative compliance
• Better cost control
• Better risk management
• All of above are benefits

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Quiz

• Which of the following does not help EMS to
  achieve compliance
• Policy (management committed to compliance)
• Objectives and targets (consistent with policy)
• Allocate adequate resources
• Ensure employees are trained / aware
• Procedures are up-to-date available
• Establish and follow operational controls
• Periodically evaluate compliance
• Investigate and correct nonconformance
• Ask a consultant to develop EMS document and
  business as usual

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case studiesEnvironment Protection

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How an IT company can help in environment
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Case studies

• New World First Bus

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Example New World First Bus

• Hong Kongs Green Activities
• Environmental Hotline
• Green Foundation
• World Environmental Day
• Environmental-Friendly Bus Fleet
• Environmentally Friendly Engines
• Built-in CRT catalytic converter
• Exhaust Gas Recirculation and fueled with ULSD
• Smoke Emission Test
• All the buses are smoke tested every month

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Example New World First Bus

• Green Operation Management Programmes
• Education and Training
• Undertake Environmental Impact Assessment and
  develop Environment Management Plan for the depot
• Environmentally Friendly Commitment

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Example New World First Bus

• Environmentally Friendly Initiatives
• Double-skinned underground fuel tanks are
  installed with lead detection to reduce risk of
  land contamination caused by leakage
• Installation of series of pre-treatment
  facilities (e.g. oil interceptors, silt traps) to
  minimise environmental impact of wastes arising
  from operation
• Use of environmentally-friendly goods where
  possible, (e.g. refrigerants used in chiller
  plants)

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Example New World First Bus

• Use of new energy efficient plant and
  installation of controls to reduce excessive use
  of water and electricity
• Use of Pozilock refueling system to avoid
  spillage of diesel
• Use of recycled water in bus washing machines to
  reduce resource requirements
• Installation of state-of-the-art equipment (e.g.
  collection of waste oil to centralised tanks by
  pipe-work) to improve waste management.