THE PROBLEM SOLVING PROCESS

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THE PROBLEM SOLVING PROCESS

• 1. Identify the Real Problem
• 2. Diagnose the Problem
• 3. Develop the Solutions
• 4. Select a Solution
• 5. Implement the Solution
• 6. Evaluate the Outcome

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IDENTIFY THE PROBLEM

• Identify the Issue
• Determine Urgency
• Make a Tentative Definition of the Problem

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DIAGNOSE THE PROBLEM

• Identify the Interests
• Gather Information
• Determine the Causes
• Restate the Problem

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DEVELOP THE SOLUTIONS

• List All Potential Options Through Brainstorming
• Relate Each to the Interest Behind the Problem
• Merge Similar or Related Options

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SELECT A SOLUTION

• SELECT A TOOL
• Winnowing the List
• Weighted Listing
• Interest Standard Matrix
• Option Ranking

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EVALUATE THE OUTCOME

• (This is the most neglected/shortchanged step)
• Monitoring Progress
• Detection Devices to See That Milestones are Met
• Did It Solve the Problem?

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IMPLEMENT THE SOLUTION

• WHAT action will be taken?
• WHO will do it?
• WHERE will the necessary action take place?
• HOW will the action be carried out?
• WHY are these actions the solution?

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• YESTERDAY IS HISTORY
• TOMORROW IS A MYSTERY
• TODAY IS A GIFT
• AND THATS WHY THEY CALL IT
• THE PRESENT

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NOT TO DECIDE IS TO .....
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NOT TO DECIDE IS TO .....
DECIDE NOT TO !
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THE DEFINITION OF LUCK ? (as defined by Vince
Lombardy of the Green Bay Packers)
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THE DEFINITION OF LUCK ? (as defined by Vince
Lombardy of the Green Bay Packers) WHERE
PREPARATION MEETS
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WHAT IS THE DIFFERENCE BETWEEN A DREAM
and A GOAL
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WHAT IS THE DIFFERENCE BETWEEN A DREAM
something you want or hope will happen
and A GOAL Something you are willing to
sacrifice for in order
to attain
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WHY DONT WE SET LONG TERM GOALS?

• I cant see into the future
• Im to young to make long term decisions
• Im to busy going to school to set goals
• I dont know what I want to be yet
• Im partying now and will set goals later
• I am not sure what the choices are
• Things will probably change by the time I get
  there

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What do all of these excuses have in common?

• They make us feel better about not making a
  decision, but do not take us any closer to
  setting a GOAL!

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What are the chances of reaching a logical
destination in your life if you havent decided
where you want to go?
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What percent of entering Freshman return the
second year? What percent of the returning
second year students are Sophomores? What
percent of Sophomores graduate or earn a
certificate? What percent of the graduates
enroll in a 4-year College? What percent of
students at a 4-year college or University
graduate?
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B
OX U T S I D E
HE
TH NK
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DEFINITION OF INSANITY?

• Doing the same things
• In the same way
• and expecting a different result!