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Sabrina L' Schrader, DO

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Troubleshooting 101. Problem #1: CCOW and the little blue person. Problem #2: ... CCOW Troubleshooting Summary. Life is good: Applications are NOT Linked: were ... – PowerPoint PPT presentation

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Title: Sabrina L' Schrader, DO


1
259H VistAWeb for Providers How to Review Remote
Data
  • Sabrina L. Schrader, DO
  • Oklahoma City VAMC
  • Rebecca Schmit VHIT EPS Clinical 2 Team

2
VistAWeb Overview
  • Intranet web application used to view remote
    patient information found in VistA, Department of
    Defense (DoD) and the Health Data Repository
    (HDR) databases.
  • Alternative to CPRS Remote Data View (RDV)
  • Queries the Health Data Repository (HDR)
  • access to patient clinical data residing in the
    HDR-Interim Messaging Solution (IMS) and
    HDR-Historical
  • Allergies, Vitals, Outpatient Pharmacy
  • VistaWeb servers and software are maintained in
    Silver Spring, MD.

3
History
  • Initially developed as class III (home grown)
    software in Ann Arbor (VISN 11)
  • Converted to nationally supported class I
    software and released in Spring of 2005

4
Sneak PreviewFuture Release (Version 7.0)
  • Expected release in Late August 2007
  • Detailed Display Enhancements
  • Many of the reports have been updated to include
    the same order/result details as in CPRS.
  • Consults/Procedures Display added ?
  • Ad Hoc Health Summary
  • Improved Navigation for Vital Signs
  • allows you easily to switch between grid and
    graph views
  • Veterans Tracking Application (VTA) link
  • permits real time access to medical records on
    wounded soldiers evacuated from Afghanistan and
    Iraq
  • Anatomic Pathology Reports added
  • Column sorting enhancements

5
Future enhancements(continued)
  • Added more DoD reports
  • Admission/Discharge
  • Consults (DoD)
  • Discharge Summaries
  • Outpatient Encounters
  • Progress Notes
  • All DoD data elements have an asterisk next to
    them.

6
Ways to Access VistAWeb
  • Remote Data Buttonin CPRS
  • CPRS Tools Menu
  • Standalone webpage (URL)
  • example next slide

7
VistaWeb Access via website
8
Security
  • VistAWeb will timeout after 15 minutes of no
    activity
  • The sensitive patient warning is shown if the
    patient is marked at ANY site
  • notification goes to the ISO at all sitesmarked
    with the sensitive flag

9
Need Help?
10
Definitions 101
  • CCOW
  • Clinical Context Object Workgroup
  • Allow clinical applications to share information
    at the point of care
  • User Context
  • User Single Sign on between applications
  • Patient Context
  • CCOW aware applicationsselect the same patient
    when launched (CPRS, VistaWeb, Vista Imaging,
    IMed, etc.)

11
Hands On Exercises
  • Find all Hepatitis serologies A,B,C and RPR
    paste these and only these tests into your note
    in one table from Excel
  • Find Progress Note
  • Find the status of a reminder
  • Review all chest x-rays for this patient, and
    make a plan for follow up.

12
Hands On Time!
  • To Sign on
  • Click CPRS Icon
  • Access Code VEHU
  • Verify Code VEHU
  • TWENTY,PATIENT

13
QUESTIONS?
If time Next few slides will show some
troubleshooting tips VistaWeb
14
Troubleshooting 101
  • Problem 1CCOW and the little blue person
  • Problem 2Master Patient Index
  • which facilities the patient has been seen at.

15
CCOW Problems
  • Cause Starting CPRS too quickly after logging
    onto the Computer
  • Solution Exit CPRS and start it again.BLUE
    PERSON..

16
CCOW Problems continued
17
CCOW Problems continued
  • Cause having multiple sessions of CPRS open
    and one session is not in patient context
  • Solution in CPRS click file/rejoin patient link

18
CCOW Troubleshooting Summary
  • Life is good
  • Applications are NOT Linked
  • were multiple CPRS sessions opened?
  • Click File gt Rejoin Patient Link
  • Set new/use existing context
  • Yikes! No CCOW
  • Started CPRS before CCOW started
  • Solution1 close/restart CPRS
  • Solution2 Call IRM
  • is ccow disabled?

19
Problem 2 Master Patient Index
ExamplePatient reports being seen at Dallas
VAMC
20
What can you do for MPI issues?
  • If you need the data ASAP Contact your local
    Clinical Applications Coordinator (CAC)
  • mention your patient may have a duplicate ICN in
    MPI. ?
  • CAC should contact local MPI person to correct
    the problem
  • Who is your medical centers MPI Person?
  • http//vista.med.va.gov/mpi_dqmt/cirn_points_of_co
    ntact.htm
  • At your site this could be a
  • Program Applications Specialist
  • Enrollment or Registration staff
  • Computer department (IRM) staff

21
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