Welcome%20to%20the...%20CharityFocus%20Volunteer%20Orientation

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Welcome to the...CharityFocus
VolunteerOrientation
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Overview of the Orientation

• Introductions
• About CharityFocus
• Volunteer Opportunities
• Project Process
• Roles and Responsibilities
• Question Answer Session
• Please expect to spend at least 30 mins for the
  phone orientation

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Introductions!

• Name and where you are from
• Little bit about your background

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About CharityFocus

• CharityFocus started in April 1999 with a group
  of friends who wanted to put their technical
  skills to good use by offering free web services
  to nonprofits and has grown to over 5,000
  volunteers in 5 years
• The original purpose of CharityFocus is still in
  place today, despite how much we have evolved
  over the years To be an incubator of
  compassionate action
• We are a volunteer-run nonprofit that is focused
  on providing positive volunteer experiences, that
  enable inner change through selfless action

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Services provided by CharityFocus

• The three pillars of service that CharityFocus
  provides are
• Inspiration inspiring reading, quotes, poems,
  etc.
• Action volunteer opportunities ways to Be the
  Change
• Support invest in the change by supporting
  service causes
• Programs and Services include
• Service eXchange services for nonprofits
• Pledgepage.org online web pages to raise money
  for good causes
• Cshops.org online storefront for nonprofits
  around the world
• InspiringMessages.org inspiring banners and
  quotes
• Signsoflight.org positive news from around the
  world
• Propoor.org online portal for South-Asian NGOs
  (i.e nonprofits)

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Volunteer Opportunities

• Project Advocate "adopt" a nonprofit from our
  list, or find one that inspires you, and we'll
  train you on using the vast array of CharityFocus
  resources in order to develop a project plan,
  manage volunteers, and drive the project to
  completion
• Technical create basic and advanced web
  solutions for nonprofits, teach nonprofits and
  kids basic web skills, technical writing, and
  other in-house projects.
• Graphics/Design design mock-ups, logos,
  graphics, and flash animation for nonprofit
  websites, and support other internal CharityFocus
  projects.
• Writing write inspiring biographies,
  poetry/stories on service, website reviews,
  website content, informative articles for
  nonprofits, and fundraising project proposals
• Mentor teach nonprofits how to update their
  website once the project is completed.
• Local Events participate in local service
  opportunities or organize your own service events
  and invite others to join through CharityFocus.
• Creative Collaboration develop your own
  volunteer opportunity for others to join or
  participate in one that others have created!
  CharityFocus is an incubator of compassionate
  action that invites you to share your ideas of
  service with others.
• Note Most volunteer opportunities are virtual
  in nature, i.e available and done over the
  Internet unless the nonprofit and/or the team is
  local, in which case it is encouraged to have a
  physical meeting.

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Project Process (part 1)

• Log in to my.charityfocus.org and start by
  updating your availablility and preferences
• To sign up for a new project, participate in an
  orientation with a Volunteer Coordintor or
  online, and visit Volunteer Opportunities to
  sign-up
• The Project Advocate is the first team member to
  come on board a project, and he/she is
  responsible for organizing the whole project,
  understanding the needs of the group/organization
  we are servicing, determining how we can help,
  and managing a team of volunteers to take the
  project to completion
• Once requirements have been gathered, the Project
  Advocate posts open volunteer opportunities based
  on the types of positions that are required to
  complete the project, which typically include
  Technical, Graphics, Writers, etc.

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Project Process (part 2)

• When volunteers signs up for the project, the
  Advocate is notified by email, introduces the
  team to the nonprofit, and explains the overall
  project plan to meet the nonprofits needs
• During the project, all volunteers update the
  message boards weekly to keep everyone in the
  loop about the project and its progress and to
  bring up issues/concerns as they arise
• If the nonprofit is not being responsive, the
  Project Advocate emails projects_at_charityfocus.org
  so that the Projects Admin team can follow-up to
  determine what actions need to be taken
• Once the project is completed, the Project
  Advocate marks the project as completed, and the
  entire team fills out feedback forms to enable
  CharityFocus to continue to make improvements to
  our processes

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Roles and Responsibilities Nonprofit Client

• Takes ownership for the project as a whole
• Provides requirements, contents for the website
  and a clear understanding of vision and goals
• Establishes good working relationship with the
  Project Advocate and other volunteers on the team
• Is responsible for informing Projects Admin Team
  if Project Advocate is non-responsive.

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Roles and Responsibilities Project Advocate

• Primary contact for nonprofit client and all
  volunteers on a project team
• Assesses nonprofits needs and how CharityFocus
  can meet them
• Opens volunteer positions as needed and manages
  the volunteer team
• Maintains updated message boards for project
• Taps into other CF resources as needed, including
  the Tech Team (tech_at_charityfocus.org), Writers
  Team, (writers_at_charityfocus.org), and Projects
  Admin Team (projects_at_charityfocus.org)

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Roles and Responsibilities Project Teams

• Project teams are comprised of various roles
• Graphics lead, technical lead, project lead,
  writers, mentor, etc.
• Volunteer coordinators are the main CF contact
  for all volunteers throughout their volunteer
  experience at CF.
• Volunteers are oriented to CF by their assigned
  Volunteer Coordinator
• Project Advocates manage the project plan through
  coordination with project team members

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Roles and ResponsibilitiesTech Team, Writers
Team, Graphics Team

• Responds to technical, writing, and graphics
  related questions that originate from project
  team members
• Support all existing projects that need immediate
  assistance
• Contact
• Tech tech_at_charityfocus.org
• Writers writers_at_charityfocus.org
• Graphics graphics_at_charityfocus.org
• All Other projects_at_charityfocus.org

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Roles and Responsibilities Volunteer
Coordinators

• Group of CharityFocus coordinators, who provides
  support to all CharityFocus volunteers and
  answers any questions that new volunteers may
  have
• Offer orientations to all incoming CharityFocus
  volunteers
• Host local events such as help-the-homeless and
  blanket drives in areas where there are
  established CharityFocus chapters

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Roles and Responsibilities Projects Admin Team

• Group of CharityFocus coordinators, which
  provides logistical and process-related support
  to all of the Project Advocates.
• Manages incoming flow of nonprofit requests ,
  screens requests based on existing CF
  requirements and provides orientation to
  nonprofits.
• Follows-up on projects where the Project Advocate
  has identified a non-responsive Nonprofit client

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Question and Answer Session.

• To view responses to FAQs, please visit
  http//www.charityfocus.org/help.
• If you still have other questions that remain
  unanswered, please email your Volunteer
  Coordinator, who would be more than happy to
  follow-up with you