Business Continuity Planning for a Pandemic Flu

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Business Continuity Planning for a Pandemic Flu
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Association for Contingency Planners

• The purpose of ACP is to provide an environment
  for the exchange of experiences and information
  within the contingency planning community.
• This includes the identification of common
  planning needs and potential recovery response
  solutions, as well as networking opportunities
  through local and national alliances.
• Non-profit trade association officially formed in
  1984
• Dedicated to fostering continued professional
  growth and development in effective business
  resumption planning
• Membership is open to anyone with an interest in
  the varied aspects of contingency planning

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Professional Practices for Business Continuity
Professionals

• Project Initiation and Management
• Risk Evaluation and Control
• Business Impact Analysis
• Developing Business Continuity Strategies
• Emergency Response and Operations
• Developing and Implementing Business Continuity
  Plans
• Awareness and Training Programs
• Maintaining and Exercising Business Continuity
  Plans
• Crisis Communications
• Coordination With External Agencies
• (Source Disaster Recovery Institute
  International http//www.drii.org/)

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Developing Business Continuity Management
Strategies

• Determine and guide the selection of possible
  business operating strategies for continuation of
  business within the recovery point objective and
  recovery time objective, while maintaining the
  organizations critical functions.

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Developing Business Continuity Management
Strategies

• Risk assessment and BIA have provided
• What is likely to happen
• What the likely impact on your business will be
• What your operational priorities should be
• Next steps
• Inventory resources
• Identify and evaluate options to mitigate and
  prepare for business interruptions
• Develop integrated strategies across enterprise

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Developing Business Continuity Management
Strategies

• Pandemic hazard specifics
• Probable high infection, virulence and mortality
  rates
• People will become sick themselves or need to be
  care-givers for family
• Health care sector may be overwhelmed with surge
  in demand for human and material resources
• Outbreaks will not be limited to one section of
  the country
• Social disruption panic, fear and siege
  mentality
• Impact to operations LOSS OF PERSONNEL
• Leadership/decision making
• Technical expertise/unique knowledge sets
• Headcount required to support a particular
  function

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Pandemic Strategies Mitigate

• Educate and inform employees about flu and what
  they can do to stay healthy
• Organize company sponsored, on-site flu
  vaccination clinics
• Increase schedule of surface wipe-downs
• Provide personal protective products, such as
  hand sanitizers in common areas, to encourage
  healthy habits

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Pandemic Strategies - Prepare

• Re-engage senior management to address specific
  hazard and risks
• Conduct a skills inventory to identify alternate
  workforce options
• Evaluate supply chain dependencies and work with
  vendors to ensure implementation of contingency
  plans
• Strengthen inter-departmental network to support
  agile re-allocation of personnel and material
  resources
• Identify technological solutions to achieve
  social distancing (conference calls instead of
  meetings, work from home through VPN, etc.)
• Implement support framework, including work at
  home policies and remote management tools
• Establish a communications plan, within
  departments as well as enterprise-wide
• Maintain readiness of crisis management teams
• Develop activation triggers and surveillance
  techniques

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BC/DR Pandemic Planning Resources

• Websites
• Official US Government website on Pandemic and
  Avian Influenza http//www.pandemicflu.gov/
• Business Pandemic Influenza Planning Checklist
  http//www.cdc.gov/flu/pandemic/pdf/businessCheckl
  ist.pdf
• New Zealand Influenza Pandemic Action Plan
  http//www.moh.govt.nz/pandemic
• Guide to Protecting Yourself from the Bird Flu
  http//www.ndu.edu/ctnsp/Bird_flu.htm
• Business Continuity Planning Sites for Pandemic
  Influenza http//www.acp-international.com/pandem
  ic/BCPSites_PandemicInfluenzaResponsePlanning.pdf
• CME Influenza Pandemic Continuity Planning
  Guide http//www.cme-mec.ca/pdf/CME_Pandemic_Guid
  e.pdf
• FSSCC - Statements on Preparations for Avian Flu
  http//www.fsscc.org/reports/avianflu.html

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BC/DR Pandemic Planning Resources

• White Papers and Other Resources
• Avian Flu Whitepaper http//www.acp-international
  .com/pandemic/AvianFluBankWhitepaper.pdf
• Bird Flu Poster http//www.acp-international.com/
  pandemic/BirdFluPoster.pdf
• Business Checklist http//www.acp-international.c
  om/pandemic/businessChecklist-CDC2.pdf
• Flu Report 2005 http//www.acp-international.com/
  pandemic/ReportFlu2005.pdf
• HHS Pandemic Influenza Plan http//www.acp-intern
  ational.com/pandemic/HHSPandemicInfluenzaPlan.htm
• Marsh-Asia Whitepaper http//www.acp-internationa
  l.com/pandemic/Marsh-AsiaWhitePaper.pdf
• NERC Influenza Pandemic Threat Summary
  http//www.acp-international.com/pandemic/NERC_Inf
  luenzaPandemicThreatSummary.pdf
• NERC Planning, Preparation and Response Reference
  Guide http//www.acp-international.com/pandemic/N
  ERC_PlanningPreparationResponseReferenceGuide.pdf
• Ontario Infection Agent Prep Response
  http//www.acp-international.com/pandemic/OntarioI
  nfectionAgentPrepResponse20.pdf
• Pandemic Fact Sheet http//www.acp-international.
  com/pandemic/Pandemic_factsheet.pdf
• Pandemic Planning Assessment Matrix
  http//www.acp-international.com/pandemic/Pandemic
  PlanningAssessmentMatrix.xls
• WHO Responding to the avian influenza pandemic
  threat http//www.acp-international.com/pandemic/
  WHO_CDS_CSR_GIP_05_8-EN2.pdf

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Thank you!

• For additional information
• Association of Contingency Planners
  http//www.acp-international.com
• Colorado Rocky Mountain Chapter
  http//www.crmc-acp.org/