Local Government Business Continuity, Avian Flu

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Local Government Business Continuity, Avian Flu
Emergency Management

• Roy Mentkow
• Director, Department of Technology
• City of Roanoke Virginia

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Avian Flu Pandemic

• What is Pandemic Influenza?
• When is the next flu pandemic expected?

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Community Preparedness for an Influenza
Pandemic

• Government
• Public Life
• Education
• Financial Services
• Businesses
• Transportation
• Communication Networks
• Sanitation
• Sewage
• Energy Resources
• Water Supply
• Public Safety
• Food Supply
• Medical Health Servies Supplies

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Business Continuity Planning

• Analyze your business
• Assess the risks
• Develop your strategy
• Develop your plan
• Rehearse your plan

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1. Analyze your Business

• Mission Critical Activities
• Internal Factors
• Singular Problems/Unique Activities
• External Influences

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2. Assess the Risks

• Internal/External Threats Liabilities Exposure
• Likelihood of Incident
• Vulnerability
• Also important to look at
• Worst Case scenarios
• Essential functions/staff

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3. Develop your Strategy

• Statement of Purpose of Plan
• Structure of Crisis Teams
• Business Recovery
• Technology Recovery
• Work Area Recovery
• Public Information
• Description of the Premises

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4. Develop your Plan

• Input from cross section of your organization
• Keep in touch with neighboring businesses. How
  can you help each other?
• Find out what information will utility companies
  need in case of an incident.
• Who else will be affected by your decisions your
  vendors and suppliers?
• Liaison with other localities
• Consider pre-prepared messages for relatives of
  staff what to say to them over the phone, in
  person or in writing.

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Case Planning a Practical Response to a Pandemic

• First responders
• Health care capacity
• Media response cooperation
• Regional government cooperative planning
• State Federal ability to contribute to an
  emergency

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5. Rehearsal!!!

• No practice, no confidence

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Educating the public

• Utilize all means print, electronic, internet
• Help from the Media
• Encourage community planning at the family level
• Government Public Safety Responses

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Government

• Elections during pandemic emergency
• Executive branch (Mayors Office etc.)
• Legislative branch (City Council)
• Judicial branch (local courts)
• Administrative offices personnel
• Continuity-of-government plans in the event of
  impact to elected/appointed officials

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Public Safety

• Emergency Management Oversight Planning
• E911 responses to FAQs
• Review and refine responders priorities and
  continuity
• Public safety infrastructure maintenance
  (vehicles, etc.)
• Terrorist attacks as potential complicating
  factor
• Interface with state/federal government in the
  event of state of emergency
• Emergency backup plans including support from
  National Guard. etc

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Business Continuity IT Responsibilities

• An issue of reasonable risk mitigation
• Who decides whats important?
• How?
• Funding the mitigation ITs role in making it
  happen
• DRs starring role in local government
• 9-11
• Katrina, Other storms
• Avian Flu

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IT Preparedness

• Telecommuting Policies and Infrastructure
• Mobile computing applications
• GIS resources
• Backup/Restore Procedures verified, rehearsed
• Cooperative planning with neighboring communities
• Align vendor resources as contingencies
• Access to Financial Resources

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Questions????
Roy Mentkow Director, Department of
Technology City of Roanoke Virginia Roy.mentkow_at_ro
anokeva.gov