Dias nummer 1

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System Method International PresentingBlueSe
ries SMS ForMulti-Support UKNovember
- 2008ByKaj Vang Jensen, Product Manager
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System Method

• System Method founded DK in 1989
• IBM Advanced Business Partner
• Directly sales to customers
• Sales via distributors
• Development
• Implementation
• 1000 customers in 28 countries
• Branch offices in Denmark, Canada and Brazil
• Distributors in 17 countries

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Document Workflow Solutions
InterForm
PCL Laser Print
ZPL Label Print
Document Portal
PDF Documents
Supply Chain Management
Fax
Mail
BlueSeries
System Monitoring
SMS
Mobile Communication
FTP
Electronic Data Interchange
XML
IceBreak
CSV / TXT
Web Shops
Web Server
Web Services SOA
Web Services
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BlueSeries SMS
2 Modules

• Consumers ?
• Servicemen ?
• Truck drivers ?
• Salesmen ?

• System Monitoring
• SMS Monitor
• Mobile Communication
• SMS Communicator

? Operations Managers ? Operators
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The art of selecting the right messagesSystem
Monitoring

• The SMS Monitor module monitor messages on every
  levels
• System Messages (QSYSOPR)
• Program Messages
• User Messages
• Message Queues

MSG
MSG
MSG
MSG
MSG
MSG
MSG
MSG
MSG
MSG
MSG
MSG
MSG
MSG
MSG
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Individual filtering of messagesSystem Monitoring

• The message filter adjusts to the installation
• Via select/omit
• Power failure
• Job OK
• - Print error
• Job error
• Via overriding the Message Severity
• CPF3396 before 99 -gt now 70
• Via customized APIer
• Backup 4711 OK

MSG
MSG
MSG
MSG
MSG
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Easy setup of message filteringSystem Monitoring
CPA4002 Verify alignment on printer. (I G N R E
C)
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Alerts through 4 different channels System
Monitoring

• Alerts through different channels
• SMS to cell phone
• E-mail to PC
• Break Message to 5250-terminal session
• Call to phone

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Simple optional configuration System Monitoring
Mobile Communication

• SMS communicates through
• Analog modem internal or via a V.24 communication
  line
• GSM modem on a V.24 communication line
• GSM modem attached to a TCP/IP-box in the network
• GSM service over the internet
• Mail communicates through
• Internal or external SMTP Mail Server

V.24 line
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Easy solution to a complicated issueSystem
Monitoring
Retry
Record in use
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Secure handling of multiple messages System
Monitoring
AA! R
AB? File XXX is full. Option (C,R,1-9999)
AB! 9999
AA? Record in use. Option (R,I,C)
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Enable Command Entry on your cell phoneSystem
Monitoring
Pgm4711run
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The unique SIM Card is your passwordSystem
Monitoring
PWRDWNSYS IMMED
Bob GSM 0046 87654321 Joe GSM 0045
12345678 Liz GSM 0045 87654321
GSM 0045 12345678
Match ?
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Monitoring multiple platformsSystem Monitoring
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Duty Groups reflex different working areasSystem
Monitoring

• By individualization of working areas into duty
  groups you can monitor your own field of
  responsibility

High severity
High and low severity
ERP Programs
IT/ Operations Manager
QSYSOPR
Windows Servers
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Additional security netSystem Monitoring

• The combination of message filtering and severity
  overrides secures that the right person will
  receive the message

AA? Record in use option (R, I, C)

• The selected system messages will be sent to the
  operator on duty.
• High severity messages will also be sent to the
  IT-manager

Power failure!
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Security through Duty reroute chainSystem
Monitoring

• The next person in the duty chain will automatic
  receive the message, if the message have been
  left unanswered for more then X seconds.

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Supervision of the workings at Nomeco

• Nomeco is Denmark's largest pharmaceutical
  wholesaler and an international competency center
  for the pharmaceutical industry.
• Nomeco is part of the Tamro organization

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Supervision of the workings at Nomeco
Printer problems will trigger SMS or break
messages to users
KNAPP The automated packing system must use max
60 seconds to print a picking list and label.
Selected subsystems are monitored for messages
and Job Length
API Program
API Program
API Program
System operator. Duty outside working hours
Monitored message queues
System operator. Duty during working hours
Nomeco
Program
Program started from e.g. JobScheduler The job
delivers messages to MSGQ specified on JOBD
Sales clerk at pharmacy
Customer with prescription
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Robotic reaction New in BlueSeries 6.1

• Reactive Manuel reaction
• Proactive Automated reaction

Proactive
Reactive
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Robotic reaction System Monitoring

• The message filter can handle both

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Robotic reaction System Monitoring
AA? Record in use. Option (R,I,C)
AA! R
AA? Record in use. Option (R,I,C)
1st time
AA! R
2nd time
AA! R
3rd time
AA! R
4th time
AA! C
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BlueSeries SMS

• Mobile Communication
• SMS Communicator

? Consumers ? Servicemen ? Truck drivers ?
Salesmen
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Manuel SMS communicationMobile Communication
OK - We reroute to Steel
Steel inc. closes the ramp at 4 pm.
Steel inc. closes the ramp at 4
OK - We reroute to Steel
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An intuitive WEB client New in BlueSeries SMS 6.1
Address http//sms.icebreak.dk/   Profil/Password
DEMO / demo
5250 or WEB
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SMS optimizes business workflow usingmobile
communication
A7852
ERP solution on iSeries
Delivery note A7852
John Smith
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Automated traffic monitoringMobile Communication
Departure from Odden 8.30 is delayed to 845
Internet Booking on System i5
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Bulk SMS Mobile Communication

• Large Scale Account (Bulk SMS)
• From 10,000 to 6,000,000 SMS per month
• Send as many as 40 SMS per second
• Include the sender name e.g. Mols-Linien in the
  header of the SMS.

Internet Booking on System i5
Over 1.140.000 SMS has been sent per January 2008
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Better customer serviceMobile Communication

• ILVA Furniture's (DK UK) integrated SMS
  Communicator as a service module for the Movex
  (Lawson) installation.

ILVA Your order 123456 is delivered May 7th
at 3 pm.
Movex on System i
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Major news in BlueSeries SMS 6.1

• The Web Client
• Support for 1350 characters in one message. (GSM
  Terminal only)
• \n Forced Line Break.
• Support for HTTP Gateways
• The Auto-Reply robot

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Questions
?
Remember our free 30 days trail period!
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Collaborative solutions
BlueSeries
InterForm
PCL Laser Print
ZPL Label Print
Document Portals
PDF Documents
Supply Chain Management
Fax
Mail
BlueSeries
System surveillance
SMS
Cell phone communications
FTP
Electronic data interchange
XML
IceBreak
CSV / TXT
Web Solutions
Web Server
Web Services SOA
Web Services
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BlueSeries WorkFlow
Internet (WAN/LAN)
LDLC
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BlueSeries Distribute and manage all
your business communication

• Structured management
• Organization of spooled files, transmissions and
  business documents
• Web Client allows authorized online access to
  selected business documents
• Design of individual cover pages or forms for
  spooled files using imported true type fonts
• Native iSeries application no additional
  hardware or IBM features needed
• Individualized distribution
• User-friendly distribution with detailed
  transmission log
• Inbound faxes are forwarded as e-mail according
  to distribution rules
• Integration with DB/2 database ensures automatic
  distribution via print, fax, e-mail or FTP
• Smooth communication
• Distribution of any spooled file or PC document
  as fax or e-mail
• Retrieval of e-mails and processing of attached
  files
• Unique two-way SMS communication for monitoring
  and replies
• XML document creation from spooled files by data
  capturing and additional scripting

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BlueSeries Distribute and manage all
your business communication

• Structured management
• Organization of spooled files, transmissions and
  business documents
• Web Client allows authorized online access to
  selected business documents
• Design of individual cover pages or forms for
  spooled files using imported true type fonts
• Native iSeries application no additional
  hardware or IBM features needed
• Individualized distribution
• User-friendly distribution with detailed
  transmission log
• Inbound faxes are forwarded as e-mail according
  to distribution rules
• Integration with DB/2 database ensures automatic
  distribution via print, fax, e-mail or FTP
• Smooth communication
• Distribution of any spooled file or PC document
  as fax or e-mail
• Retrieval of e-mails and processing of attached
  files
• Unique two-way SMS communication for monitoring
  and replies
• XML document creation from spooled files by data
  capturing and additional scripting

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New BlueSeries Explorer

• Web access to iSeries
• View faxes e-mails
• Work with spool files
• Work with PC documents

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Log on with System i User profile
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View faxes e-mails
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Sorting columns
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Select Columns view pr. user
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Search function
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Work with Spool files system
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Organize view PDF documents
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Organize view Excel, Word doc. etc
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BlueSeries Explorer

• To be released summer 2008

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Questions
?
Remember our free 30 days trail period!
47
Collaborative solutions
InterForm
PCL Laser Print
ZPL Label Print
Document Portals
PDF Documents
Supply Chain Management
Fax
Mail
BlueSeries
System surveillance
SMS
Cell phone communications
FTP
Electronic data interchange
XML
IceBreak
CSV / TXT
Web Solutions
Web Server
Web Services SOA
Web Services
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Collaborative solutions
InterForm
PCL Laser Print
ZPL Label Print
Document Portals
PDF Documents
Supply Chain Management
Fax
Mail
BlueSeries
System surveillance
SMS
Cell phone communications
FTP
Electronic data interchange
XML
IceBreak
CSV / TXT
Web Solutions
Web Server
Web Services SOA
Web Services
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A Middleware platform for Internet applications
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What is IceBreak ?
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The technique How dos a web-site work
?
HTML
JAVA
RPG
Web Application Logic
Business Application Logic
Style sheet
Visual Basic
COBOL
Presentation Logic
GIF/Flash
.NET/ASP
CLP
Java/VB Script
Communication
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IceBreak integrating existing applications
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From 5250 to WEB
Tjenestemændenes Låneforening was confronted with
the fact that their current fiscal system was
obsolete.
Lån Spar Bank had the product they needed but
it was 5250 based. This was NOT an option for
Tjenestemændenes Låneforening. Neither could they
accept a Web solution based on screen scraping.
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From 5250 to WEB
We used IceBreak to convert the application into
a genuine web application used by both companies.
www.icebreak.org/applications.htm
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IceBreak integrates two platforms The Booking
System at Mols-Linien
IBM System i IceBreak Server
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IceBreak for Handheld Devices
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Online handheld terminals
icebreak.org/handheld.htm

• Integrated with the ERP local system
• No synchronizing with PC-servers
• Developed in RPG and Cobol
• Controls the handheld barcode reader

574070099972
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Handheld terminals
MetroTherm A/S integrated to Modulplan

• Online Database Update
• Wireless LAN or GPRS

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Handheld terminals
MetroTherm A/S integrated to Modulplan

• Off-/Online Database Update
• Asynchronous JavaScript and XML

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Mobile ERP integration
icebreak.org/handheld.htm

• Integrated with ASPECT4 (ERP)
• Search of customers and goods
• Registration of orders
• Individual Query lists per salesman

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IceBreak for Client Services
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IceBreak Client Services for closer
integration to Windows

• IceBreak Web Printing

http with 128 bit encryption
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IceBreak for Portals
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Certificate portal

• IceBreak eliminated a complicated transfer of
  legal documents
• Slow issuing process
• Expensive transfer
• High demands to administration
• Lack of overview

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Certificate portal The complicated paper
flow
Mazda Europe
Mazda Motor Denmark
Mazda dealer
Manual submission
Certificates
Manual archiving
Type certificates
FTP text-file
Corrected when modifications
Urgent pick up
Filled in manually
Sun Unix
Windows 2000 Borland Database
Archiving on InfoCD
Manual archiving

• The certificates are received via FTP and are
  saved. Users at MMD have access to data
• The certificates is printed via FordNet at MMD
• The Type certificates is filled in manually based
  on the certificates
• The 2 documents are saved on paper until delivery
  to the dealer
• The documents are sent via ordinary mail or
  picked up by the dealer
• The certificates is transferred externally to
  CDROM for archiving for the users at MMD

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Certificate portal The new electronic
Workflow
Mazda Europe
Mazda Motor Denmark
Mazda dealer
Document portal on the Internet
Certificates
FTP text-file
Sun Unix
IBM iSeries OS/400 DB2
Type certificates
Online control and access to archive
Online realization and access to archive

• Certificates are received via FTP and are saved
  as PDF documents
• The users at MMD release those cars, which the
  dealers need access to realize
• Type certificates is created as PDF documents,
  once the dealer realize the car
• All documents is printed locally at the dealer

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Certificate portal
demo.icebreak.org/mazda

• All Mazda dealers have access to the portal using
  individual user profiles and passwords

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Certificate portal
www.icebreak.dk/mazda

• The dealers can assume or change cars following
  set rules - all events are documented.

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Certificate portal
demo.icebreak.org/mazda

• The administrator can view all dealers and
  maintain records.

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Certificate portal The solution in
InterForm and IceBreak
Mazda Europe
Mazda Motor Denmark
Mazda dealer
Manual submission
1
2
Certificates
Manual archivning
Type certificate
FTP text-file
4
3
Corrected when modifications
Urgent pick up
Filled in manually
Sun Unix
Windows 2000 Borland Database
Archiving on InfoCD
Manual archiving

• InterForm transform print to electronic
  documents
• The Workflow is presented in IceBreak Client
  Framework
• The Business logic is programmed in IceBreak
• An IBM iSeries replaces the Windows 2000 server

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Certificate portal
demo.icebreak.org/mazda

• The Certificate portal has the following
  advantages
• Fast and accurate issuing process
• Structure and full overview
• Documented transfer
• Secure access via SSL
• Retrieval and reprint
• Better service to the dealers
• Less administration

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www.IceBreak.org