Nonverbal Communication

1
Body Language
2
Nonverbal Communication

• Nonverbal communication alone can account for
  more than half of the message that you convey.

3
Impressions

• On first meeting a person, people tend to focus
  on what they can see. They focus on the
  following
• Color of skin
• Gender
• Age
• Appearance
• Facial expressions
• Eye contact
• Movement
• Personal space
• touch

4
Positive or Negative Impression

• It has been estimated that it takes only about 4
  minutes for the average person to make a positive
  or negative impression

5
How to Make Your Body Say What You Mean

• Be consistent in body, voice, and words.
• Dress for the occasion
• Know what your face says.
• Range from
• Nervousness
• Confidence
• Smiling and head nodding are the most powerful
  nonverbal cues in social attraction
• Stand and sit tall, and you will look and feel
  more confident
• Initiate eye contact
• Be comfortable with what you are wearing. Do not
  overdress

6
Displaying Characteristics of Confidence

• Posture
• Eye Contact
• Shoulder to Shoulder
• Sitting
• Standing
• Facial Expression
• Walking

7
Posture

• Posture tells the world how to treat you
• Single most important body language the is
• Good posture is confident looking

8
Eye Contact

• Look people straight in the eye
• Helps establish a position of confidence in the
  minds of others

9
Shoulder to Shoulder

• When joining a circle who are talking to each
  other, confident people move exactly into the
  circle, standing about shoulder to shoulder

10
Sitting

• When alone, people who lack confidence will
  choose tables not in the center of the room.
• Confident people choose the chair that allows
  them to fully face the most action and to be seen
  by the most people.

11
Standing

• More confident people stand between 16 -19 inches
  from someones face
• Less confident stand further back

12
Facial Expression

• Have an interested face.
• The life and energy you feel should be reflected
  in your facial expression

13
Walking

• Walk with energy and purpose
• Greet people with eye contact, smile and a brief,
  warm hello or hi.
• Confident people enter buildings through the
  centermost doors and walk hallways away from
  walls