Applying the Baldrige process in education

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Applying the Baldrige process in education

• ASQ Cincinnati Section
• Ned D. Young, Ph.D.
• Sinclair Community College
• February 19, 2008

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Agenda

• Sinclair Community College
• Baldrige in Higher Education
• Using Quality Processes to Transition Students
  from High School to Community Colleges to
  Universities (222)

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• Main Campus in Downtown Dayton, Ohio
• More than 22,000 Students (10,000 FTE)
• Centers in Englewood, Huber Heights and Mason,
  Ohio
• University transfer classes and programs (art,
  humanities, sciences etc.)
• Direct-to-work career programs (business, health
  engineering etc.)
• Custom training classes for business workers
• A full-service conference and banquet center

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Higher Education Accreditation Being Driven by
Baldrige

• Many Regional Accrediting bodies use Baldrige
  criteria for accrediting colleges/universities
• North Central Association of Colleges and Schools
  (NCA) has instituted the Academic Quality
  Improvement Program (AQIP)
• Many program specific Accreditation Agencies are
  employing Baldrige, as well (e.g. Association of
  Collegiate Business Schools and Programs (ACBSP)

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Pathways and Partnerships
Supply Links
Elementary Schools
Middle Schools
High Schools
Community Colleges
Undergraduate Programs at Universities
Masters Programs at Universities
Ph.D. Programs at Universities
University-Level Providers
Final Customers
Final Customers (Mfg, Service, Public Sector)
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Customer Focused Quality Processes

• Career Field Technical Content Standards (CFTCS)
• Joint Collaboration of
• Ohio Board of Regents (OBR)
• The Ohio Department of Education (ODE)
• Miami Valley Tech Prep Consortium
• Military, Business, Industry, Labor, Education
  leaders

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CFTCS (much like QFD)
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(No Transcript)
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Important Links

• Sinclair Community College
• www.sinclair.edu
• NCA Academic Quality Improvement Program
• www.aqip.org
• Association of Collegiate Business Schools and
  Programs
• www.acbsp.org
• Ohio Board of Regents
• http//regents.ohio.gov/
• Miami Valley Tech Prep Consortium
• http//www.mvtechprep.org/

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Ned D. Young, Ph.D. Professor of Management and
Management Information Systems (937)
512-2759 Ned.young_at_sinclair.edu