13'1 Organisational Structure

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13.1 Organisational Structure

• www.ICT-Teacher.com

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Objectives

• Understand the basic concepts of organisational
  structure as they impact on/affect ICT systems.

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Organisation

• A group of people
• People working together on a common purpose
• People involved in activities that work towards
  contribution to a series of objectives.

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Examples

• A Bank employs many thousands of people in many
  locations with various jobs within one
  organisation.
• A corner shop employs the members of a family all
  contributing to the success of the business (or
  organisation).

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What do they do?

• Generate a profit.
• Preserve the environment.
• Manage a school.
• Organise funds for a charity.
• Promote a religious activity

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Resources

• People type of employment
• Organisation type of structure
• Technology systems.

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People

• Key resource or simply a costly necessity
• Potential fulfilled or wasteful
• Motivated or uninterested
• Advertises the organisation or lets it down.
• Educated and trained or unskilled.

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Organisation Structure

• Decided by
• Size and complexity
• Diversity of products and services
• Geographical spread
• Activities performed
• The objectives and goals set.

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Structure

• Each section will have its own management
  structure, under an organisation general manager.
• A structure shows the various departments and the
  lines of communication within an organisation.
• Employees within each department know who they
  have to report to and who needs to report to them.

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Hierarchical

• Arranged in ascending order of power
• Basic 3 layers

Managers Information Workers Production
Workers
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Hierarchical Structure
e.g. A Manufacturers
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Flat Structure
e.g. A Corner Shop
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Drawing A Chart

• A chart should show organisational
• Functions
• Activities
• Posts
• Lines of responsibility
• Levels of authority
• Accountability
• Lines of communication
• Span of control.
• Activity complete the Organisational Chart
  handout

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Functions Within An Organisation

• Internal
• Finance
• Marketing
• Personnel
• Operations
• Purchasing
• Design
• Sales
• External
• Supplier / customer functions
• Legal and statutory bodies.

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Describe some of the functions of

• Finance department,
• Marketing department,
• Personnel department,

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Describe some of the functions of

• Operations,
• Purchasing,
• Design,
• Sales.

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External Organisations

• These can affect the way in which the
  organisation is run.
• The supplier or customer can place restrictions
  the organisation has to take into
  account of.

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• Legal organisations also affect the way in which
  the organisation is run.
• Consider
• Health Safety
• HM Customs Excise
• Trading Standards
• The local government environmental standards.

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Reference.

• Doyle Page 168-172.
• Exercise Page 169 Case Study.