eGovernance and eDemocracy in Estonia'

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e-Governance and e-Democracy in Estonia.

• Ivar Tallo
• Director of e-Governance Academy, Estonia

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Just to remind you . We are a very small
countryin a cold Nordic neighborhood!
Population 1.4 mil people Area 45.000
km2 Member of the European Union and NATO as of
2004 Regained independence from the USSR in 1991
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Internet penetration - 52 Mobile phone
penetration 91 Home computers - 35 (69
connected to Internet) 10 DSL connections per 100
100 schools connected to Internet 100 public
sector connected to Internet 71 businesses
connected to Internet 729 Public Internet Access
Points 60 of Personal Income Tax Declarations
submitted on-line
Why Estonia?
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INTERNET USAGE IN EUROPE
Regular (last 4 weeks)
All respondents, weighted column percentages
Source http//www.empirica.biz/sibis/files/Sibis_
Pocketbook_updt.pdf
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729 Public Internet Access Points
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E-cabinet
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Government's Briefing Room

• postings by the Press Office is meant foremost
  for the news media

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SS security server AS adapter server
State databases/information systems
X-Road center
Banks
Sertification Center
Tools centrally developed by the State, i.e. the
State Portal
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National ID card
Issued by Department of Citizenship and
Migration Subcontractor TRÜB Switzerland
First card issued 01.01.2002 560.000 issued as
July 2004 Satisfies the requirements of ICAO
Doc. 9303 part 3
Based on 16 Kb RSA crypto-chip 2 private keys
authentication certificate certifacate to issue
digital signature A file with personal data
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The tomorrow of e-government

• Integration of different levels of government in
  service provision
• 24/7 government
• Do it yourself government
• Some working examples of integrated
• e-government

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Examples of e-services

• Parential leave benefit claim
• 18 data requests between 5 information systems
  calculation 7 documents in real life 3
  minutes data input 1 mouse click
• ID card as a bus ticket
• Mobile parking for municipalities
• Exam results with SMS
• Registration of an enterprise on-line

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Benefit for a Civil Servant

• Civil servant does not have to verify and store a
  load of paper submitted by the applicant
• Civil servant does not have to insert the data
  from the form to the information system
• Civil servant does not have to undertake manual
  requests to each register or information system
• Civil servant has the right to accept the request
  of an applicant on the spot without papers just
  keying in the ID number of the applicant
• There is no requirement of paper forms in
  legislation any more

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Benefit for a Citizen

• Citizen can apply for the benefit over the
  internet fast, convenient, secure
• Citizen does not have to submit to the state the
  data that are already stored somewhere by the
  State
• Citizen does not have to fill in complicated
  forms on the counter
• Money transferred to his/her bank account, if so
  agreed

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E-democracy in Estonia

• E-voting
• Law in 2002
• First actual e-voting 2005
• N.B. E-voting means remote voting over Internet
• Public on-line consultations
• Direct Democracy portal TOM
• Law making Forum Themis

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Internet as a channel for participation

• 26 of Internet users have sent e-mails to
  government bodies and politicians
• 15 participate often in e-forums and newsgroups
• 15 reads regularly online comments
• 4 writes often online comments
• 18 believes that Internet helps citizen to
  influence politics
• 15 visits government interactive website TOM
• Marju Lauristin, ESA Conference Murcia 23
  -26.09.2003

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TOM - Government Initiative

• Main idea to enhance public participation in
  political decision-making providing opportunity
  to propose and discuss new legislative
  initiatives via Internet
• Started in June, 2001
• Administrated by State Chancellery
• Promoted as Direct Democracy Portal

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TOM statistics

• 5500 registrated users
• 1420 ideas presented
• 450 proposals sent to the ministries
• 25 proposals applied
• Introduction of summer time
• Frequencies of wireless Internet
• Changes in Law on Arms to allow student
  corporations to own rapiers
• Information by Tex Vertmann, Prime Ministers
  Office

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Thank you for your attention!

• Questions Ivar.Tallo_at_ega.ee