DPI

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DPI DMI Evidence Gathering
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Considerations

• Audit Requirements
• DPI Levels vs DMI Levels
• Predictive Support vs Actual Support
• Disability Level vs Assistance Level

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What is Assistance?

• In all DPI domains, assistance is defined as any
  employment-related assistance or intervention
  provided for the participant by your service or
  funded by your service
• Evidence is, simply put, verification that the
  assistance will be, or has been, provided by your
  service

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DPI Evidence

• Expression of Interest Form
• Registration Interview
• Career Review
• DPI Evidence Report
• Bringing it all together

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Expression of Interest Form

• This documents the first contact a potential
  client has with the agency
• It contains basic information on the client
  including their disability type and cultural and
  linguistic barriers
• All contact with the client is documented in file
  notes on the rear of the form and constitutes
  evidence

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Registration Interview

• Registration interview is attended by two staff
  members
• First staff member is responsible for general
  registration paperwork and procedures
• Second staff member records observations and
  feedback from the client and their support network

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Registration Interview

• Evidence is recorded on the Registration DPI
  Evidence Report
• This evidence shows the current interview skill
  level of the client and helps highlight areas you
  may need to work on with the client
• Other evidence may be provided in the form of
  client (or support network) self reporting

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Career Review

• The Employer Consultant meets the client for a
  career review to ascertain their employment goals
  and complete the Activity Agreement
• They document the career review in the clients
  file notes and use their observations to begin
  filling out the DPI Evidence Report
• They continue filling out the evidence report
  over the four week period

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Bringing it all together

• Employer Consultants utilise the information from
  their file notes, the Registration DPI Evidence
  Report and their notes in the DPI Evidence Report
  from the Career Review
• Once the information has been compiled and each
  section rated the Employer Consultant and I sit
  and process the DPI

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Bringing it all together

• Field staff focus on the positives of clients
  where DPI questionnaires are focused on potential
  barriers clients face in securing and maintaining
  work
• Having a central point responsible for entering
  all DPI and DMI questionnaires into EA3000 allows
  for consistency in levels and funding of clients

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DMI Evidence

• Onsite Evidence Collection
• File Notes
• Work Reports
• DMI Collaboration

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Onsite Evidence Collection

• Evidence is collected in a number of ways on the
  job site
• Job Co-ordinators make direct observations of a
  clients performance and the support they have
  required
• Feedback is sought from supervisors and
  co-workers
• Worksite performance and issues are discussed
  with the client

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Onsite Evidence Collection

• Evidence can also be collected from a range of
  other valuable sources
• Discussions with the clients support network
  should be documented and can provide valuable
  insight into how the client really is going
• If you have referred a client on for more
  assistance then feedback from treating
  professionals, Occupational Therapists organising
  workplace modifications etc can also be very
  useful in completing your DMI

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Onsite Evidence Collection

• All of this evidence is recorded in the staff
  members PDA and later transferred into the
  clients online file notes
• Feedback from staff regarding the use of PDAs and
  online file notes has been very positive

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File Notes

• Edge uses basic templates for the main file note
  types to
• promote consistency in the information gathered
  by different staff
• provide a structured format to ensure all
  relevant evidence is captured
• assist staff with collating information from file
  notes into the Work Reports for completion of a
  DMI

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Work Reports

• The Work Report is completed using the evidence
  gained over a three month period
• Each question is completed showing a brief,
  concise comment on the issue along with the
  frequency of support
• As your evidence sources are shown on the Work
  Report, it is a quick and easy reference for
  completing the DMI

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Bringing it all together

• As with the DPI we start by asking the staff
  member to tell us about the client and their
  performance in their own words
• We review the number of hours of support the
  client has received in the preceding months
• We discuss what level of funding the
  co-ordinator feels would be appropriate

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DMI Collaboration

• We then proceed to process the DMI in EA3000
• As with the DPI, the Work Report is a working
  document until the DMI has been authorised
• When the DMI is completed, the online scoring
  should match the Work Report

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• These are very simple and easy to implement
  systems for gathering evidence
• At an agency and individual staff level these
  systems have worked very well for Edge and have
  been fairly painless to implement
• If you would like electronic copies of these
  forms to use please email me
• jason_at_edge.org.au