Chapter 13 Organizing Information System Resources

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• Chapter 13 Organizing Information System
  Resources

• MIS Department
• Centralization and Decentralization
• Outsourcing Computer Facilities and Services

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• I. MIS Department
• 1. Basic Roles of MIS Department (p.510)
• Hardware acquisition and support
• Software acquisition and support
• Network support
• Software development
• Support end-user development
• Corporate Computing Standards
• Data and Database Administrator
• Security
• Advocacy roles

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• Hardware acquisition and support
• Purchase, test, deliver and setup computers
• Fix or replace computers
• Routine maintenance
• Software acquisition and support
• Purchase and install
• User training and support
• Upgrade
• Network Support
• Wired and wireless
• Connections to Internet
• Network Security
• Software development
• MIS development team leader
• Select and schedule MIS projects
• Monitor progress

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• Support end-user development
• Training and help desk
• Simple one-user system grows into large
  multiple-user system (security, accuracy and so
  on)
• Set corporate data standards data, files,
  software, hardware and hardware connections
• Data and data administration
• maintain and monitor performance of database
• Provide data integrity and security control
• Data backup and recovery
• Security
• Policies
• Control and monitor
• Advocacy roles present benefits and strategic
  use of MIS.

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• 2. MIS Jobs (p.516)
• Management CIS/VP, Director
• Business oriented system analyst
• Technical positions network administrator,
  database administrator, telecommunication
  specialist, programmer
• Entry-level help desk, PC technician

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• II. Centralization or Decentralization? (p.519)
• 1. Hardware
• Centralizing hardware
• Share hardware such as large computer, printer
  and so on.
• Less duplication of hardware, software, data and
  MIS personnel.
• More efficient use of hardware
• User access control
• Decentralizing hardware
• Price (50,000 per MIPS vs.. 50 per MIPS)
• Avoid total breakdown
• Personalized equipment

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• 2. Software
• Centralizing software
• Standardization and compatibility
• Easier to install and upgrade
• A certain number of licenses shared by more users
• Buying discount
• Decentralizing software
• Speed
• Flexible to requirement of users

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• 3. Data
• Centralizing data
• Easy to share data (concurrent access, data
  integrity, security control and monitoring access
  and usage)
• Easy to backup and recover
• Decentralizing data
• Faster data access (sometimes through data
  replication)
• Complete control of own data
• Easy access since users know what data they have
  and where data is located.

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• 4. Personnel
• Centralizing personnel
• Group of specialized MIS personnel
• Ease of recruitment and training
• Professional career and promotion
• Easy to monitor MIS cost
• Decentralizing personnel
• Faster response to users needs
• Better understanding of users needs
• Better communication to users
• Different career path
• 5. Client/Server model combines both
• Items on server tend to be centralized and gain
  efficiencies from large scale of operation
• Items on client tend to be decentralized and
  flexibility

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• III. Outsourcing Computer Facilities and Services
• (p.517)
• Advantages
• Professional development teams
• Minimize management of IT development issues
• Easy to control costs
• Disadvantages
• Possible loss of control
• Security issues
• Who identify long-term competitive advantages
• Possible higher costs your cost profit margin