Documentation Simplicity

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ISOSCELES
for
Documentation Simplicity
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Modular
ISOSCELES comprises three modules the core
module, Document Manager, and two optional
modules, Incident Manager and Schedule Manager
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Easy Navigation
All modules are accessible from the home page
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Configurable
ISOSCELES is configurable so that it will work
for your company
Configuration
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Flexibility
The Incident Manager module is configured by
Incident type so that you are not constrained by
rigid routings and rules
Configuration
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Document Manager - Organised Documents
Your documents are organised for you into
one-click views that make finding what you want a
cinch
Document Manager
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Relevant Information
The information is displayed in easily readable
sections and embedding or attaching documents
from other sources is supported
Document Manager
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Hyperlinks For Easy Cross-Referencing
Hyperlinks take you immediately to related
documents without having to leave the current
document
Document Manager
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Access Control Notification
Documents may be public or restricted, automatic
notification may be sent when a new revision is
published and reminders can be sent if there are
printed copies which need to be replaced
Document Manager
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Automatic Revision Control
Revision numbers are system generated and
controlled, change history is logged and old
revisions are archived when new documents are
published
Document Manager
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Secure Electronic Signing Approval
Approvers are specified per document by the
document manager and approval is by electronic
signature
Document Manager
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Advanced, Flexible Search Engine
A powerful search engine enables you to find the
document youre looking for - even if keywords
are in attachments
Document Manager
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Change Requests
A user who would like to propose a change to an
existing document may submit a Change Request
which will be routed to the relevant person for
action
Document Manager
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Incident Manager - All In One Place
All Incidents are in one place, grouped by
Incident type
Incident Manager
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Customisable
Incidents are based on a template driven by a
workflow engine but the content of each Incident
type is customisable
Incident Manager
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Escalation Reminders
Incidents have optional reminders and escalation
which may be configured per Incident type
Incident Manager
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Electronic Routing
Routing of Incidents is governed by the
configuration document and each
approver/investigator has different rights based
on this
Incident Manager
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Reassignment, Recalling or Cancelling
The originator of an Incident or the Incident
Module Manager may recall or cancel an Incident
at any time. They may also reassign an Incident
to another person should it be necessary
Incident Manager
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Tracking
All open Incidents are displayed in this view
which graphically depicts the stage of each
Incident. An elapsed time (from creation) is
also displayed
Incident Manager
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Schedule Manager - One Repository
All Schedules are here, shown by type
Schedule Manager
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Control of Recurring Events
A recurring scheduled event is entered with its
relevant supporting and identifying information.
Requirements and methods may also be specified
here to facilitate completion of the task
Schedule Manager
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Reminders Escalation
Schedules each have a recurrence interval which
may be daily, weekly monthly or annually. The
recurrence type may be fixed or sliding and a
reminder is sent based on the number of days or
weeks specified
Schedule Manager
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Schedule Calendars
Schedules due are presented in a flexible
calendar format which will show all events or
those only related to the viewer, dependent on
selection
Schedule Manager
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Event Reporting General Events
Once the activity related to an event has been
completed a report is created to record the
results. The event is then rescheduled based on
the recurrence parameters set up in the parent
event
Schedule Manager
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Event Reporting Audit Events
Audit reports have different content and
routing. The event is also rescheduled based on
the recurrence parameters set up in the parent
event
Schedule Manager
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Bowser-Enabled
All ISOSCELES documents, incidents, schedules
and reports may be viewed using a web-browser
Document Manager
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Documents
Hyperlinks and attachments are faithfully
reproduced for the browser
Document Manager
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Incidents
Easily navigable due to use of Java applets
Incident Manager
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Incidents
All information is right here
Incident Manager
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Incidents
You can even track your Incidents from the browser
Incident Manager
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Schedules
All relevant information in one place
Schedule Manager
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Schedules
Similar functionality to the full client
Schedule Manager
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Event Reporting General Events
See whats been done and whats still outstanding
Schedule Manager
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BENEFITS

• Easier ISO audits
• Rapid ROI less than 6 months
• One repository for documents removing the
  possibility of duplication or replication of
  documents and saving disk utilisation
• Confidence that the published procedure is
  current thus removing the chance of costly errors
  due to outdated procedures being followed
• Improved communication and tracking of documents,
  forms, procedures, reports, incidents and
  scheduled events
• Timely and prompt approval of procedures and
  conclusion of reports
• Elimination of paper copies and paper-chasing.
• Clerical and administrative time and cost savings
• Advancement in the use of modern technology

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ISOSCELES has been Technically Validated by IBM
Ready for IBM Lotus Domino software is the
official offering through which selected IBM
Business Partner products are designed, tested
and validated for ease of integration with IBM
Lotus Domino software. When you buy Business
Partner products that are validated as Ready for
IBM Lotus Domino software, they have met IBM
specified standards to work together with your
Lotus Domino software to provide end-to-end
integration and value.

• Lotus Domino provides a multiplatform foundation
  for collaboration and e-business, driving
  solutions from corporate messaging to Web-based
  transactions and everything in between. This
  enterprise-class messaging and collaboration
  system is built to help maximize human
  productivity.
• Benefits of the Ready for Lotus Domino
  certification may include
• Knowledge that solution meets IBM defined
  criteria and standards
• Potential reduction in evaluation/purchase cycle
• IBM commitment to Lotus Domino
• Faster and easier deployment on Lotus Domino
  software

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Contact Information

• PCI Systems
• Shep Cockcroft
• 27 82-457-5538
• 27 31-763-3687
• Email Shep_Cockcroft_at_pciza.com
• Rudolph-Shortt Consultancy cc
• Simone Rudolph-Shortt
• 27 82-871-5740
• 27 31-262-3180
• Email shortt_at_gns.co.za