The Kidney Dialysis Patient Survey

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The Kidney Dialysis Patient Survey

• Chris Isles on behalf of Anne Allan, Jane Bryce,
  Laura Buist, Margaret Christie, James Dunleavy,
  Wendy Forbes, Jonathan Fox, Brian Junor,
  Geraldine Ovens, Sam Pouillain, Fiona Russell and
  Caroline Whitworth

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(No Transcript)
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Kidney Dialysis Patient Survey

• Q1 About You
• Q2 Treatment Options
• Q3 Patient Info
• Q4 Renal Patient View
• Q5 Relationship with Staff

• Q6 Teamworking
• Q7 Travel away from home
• Q8 The Environment
• Q9 Hand Hygiene
• Q10 Overall Satisfaction

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QIS Health Warning

• The data in these analyses have not been
  completely validated and final results may vary
  from those presented here

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Response Rate

• 2076 forms sent out December 2008
• 1294 (62) response
• Range 53 WIG to 77 Dumfries

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Q1 Type of Dialysis

• Hosp Haemo - 1043 (82)
• Home Haemo - 47 (4)
• CAPD - 68 (5)
• APD - 118 (9)

Plt0.001 for differences between units
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Q1 Age at Time of Survey

• 15-45 - 149 (12)
• 46-64 - 456 (35)
• 65-75 - 400 (31)
• gt75 - 287 (22)

No significant differences between units
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Q3 Enough Information Before Starting?
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Q3 Was Information Understandable?
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Q3 Did Relative/Carer Receive Enough Information?
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Q3 Patient Information
Between Units
for Scotland

• Access to written info
• Access to sessions
• Meds explained
• Side effects to watch for

• 68 0.007
• 50 0.02
• 81 0.001
• 60 NS

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Vale of Leven Satellite

• 16/19 (84) said their unit provided access to
  written information about dialysis and other
  aspects of their treatment

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Q4 Is Renal Patient View Available?
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Renal Patient View
Is renal patient view available in your unit?
Do you use it?
1234 Dialysis patients
339 Responded
162 (47.8) Yes
359 (29.1) Yes
177 (52.2) No
875 (70.9) No
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Renal Patient View
Is renal patient view available in your unit?
Do you use it?
1234 Dialysis patients
339 Responded
162 (47.8) Yes
359 (29.1) Yes
177 (52.2) No
875 (70.9) No
Only 162/1234 (13) use it
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Q5 Relationship with Staff
Between Units
for Scotland

• Do staff have time?
• Sufficient privacy?
• Can you contact?
• Access when ill?
• Staff knowledge of your condition?

• 85 0.005
• 76 lt0.001
• 89 0.009
• 80 0.001
• 82 0.002

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Peterhead Satellite

• 16/16 (100) patients felt that the people they
  saw in the renal unit or dialysis outpatient
  clinic had a good knowledge of their medical
  history

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Q9 Hand Hygiene
Between Units
for Scotland

• Do staff wash their hands?
• Are there handwashing facilities for patients?
• Do you usually wash your hands?

• 95 NS
• 83 lt0.001
• 78 lt0.001

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Inverurie and PeterheadSatellites

• 11/11 (100) Inverurie and 17/17 (100) Peterhead
  patients usually wash their hands with soap and
  water or use alcohol gel before entering the
  dialysis unit

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Q10 Satisfaction Score the Runners Up
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Q10 Satisfaction Score
Parent Unit
Satellite
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Q10 Satisfaction Score the Top Twelve
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Q10 Satisfaction Score
Satellite
Parent Unit
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Satellite or Size?
Satellite
Parent Unit
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Satisfaction, Satellite and Size
Satellite
Parent Unit
r 0.61, p lt0.005
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Conclusions

• Surprisingly high response of 62
• Huge amount of work for QIS staff
• Intriguing and possibly important differences
  between units
• Small and perfectly formed is best

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Q2 Were Options Explained?