Biscom Resource Management

1
Biscom Resource Management

• Kay Sutton
• Director of Quality Improvement

2
Role of a Prime Contractor

• Effectively deliver a range of Job Centre Plus
  provision.
• Improve the employability of participants and
  meet the minimum performance requirements for
  qualifications and jobs.
• Successfully engage Learners, Employers, Partners
  and the Community.
• Ensure the quality of provision for all
  participants and achieve good ALI/OFSTED grades.
• Provide provision that is good value for money.

3
Experience Location

• Successfully provided government funded training
  to the unemployed for the past 15 years.
• 2 Centres in Birmingham Solihull located in the
  City Centre and currently setting up 3 Centres in
  communities across Birmingham Solihull.
• Centres across the Black Country and
  Staffordshire.
• Understands the diverse needs of our client group
  and successfully secures sustainable employment
  for participants.

4
Range of provision

• Biscom delivers the full range of New Deal
  provision across Birmingham Solihull.
• Programmes are all aimed to improve the
  employability of learners however vary in content
  and attendance requirements.
• We currently have 5 subcontractors however link
  with over 20 different organisations to support
  participants whilst accessing provision.
• Current provision includes Jobsearch, Soft
  Skills, Occupational, Literacy/Numeracy/ESOL
  training and development and Work Experience
  opportunities.

5
Working with Subcontractors

• Prime contractor has overall responsibility for
  the quality of service provided to all
  participants.
• Subcontractors and support organisations are
  selected on their ability to meet/enhance the
  needs of our learners.
• Biscom assesses the quality and performance of
  its subcontractors monthly utilising internal
  audits, ALI/OFSTED inspection and performance
  data.
• Opportunities to register interest are available
  on our website.

6
Meeting the Needs of our Learners

• Understanding individuals needs, beliefs and
  aspirations.
• Actively promoting/developing Equality
  Diversity
• Ensuring the safety of our learners.
• Engaging learners through activities that
  interest them and meet their needs.
• Securing sustainable employment for participants
  who often face a wide range of barriers to
  employment.

7
Engaging the Community

• Attend AEG meetings for each disadvantaged ward.
• Work closely with floor target action plan groups
  to decrease worklessness.
• Community Outreach Workers actively promote our
  services.
• New Mobile Unit and Centres across the community.
• Networking with local faith groups and support
  organisations.
• Understanding the cultural and social barriers
  often faced by our target group.

8
Engaging Employers

• Database of over 8000 employers with whom we work
  to provide employment and work placements to
  participants.
• Team of Employment Consultants who actively
  develop our existing database and market our
  learners.
• Providing customised training that meets the
  varied needs of local employers.
• Providing local jobs for local people.

9
How Can We Work Together?

• Understanding each other will provide a greater
  knowledge of how we can work together.
• Biscom actively seeks to work with organisations
  that can enhance the service provided to our
  learners or that offer skills and experience
  different from our own.
• Examples of support provided to participants by
  third sector/faith based organisations could
  include work experience, role models, mentoring,
  specialist delivery/assessment, awareness
  sessions community/family links.
• Biscom recognises that by working in partnership
  we all achieve more.