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TTAC GROUP 2

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Persona Technical Assistant. Justine Braxfield. Goals / Wants / Needs ... Personas. Use cases. Interface Content Modeling. Site Diagrams. TTAC GROUP 2 ... – PowerPoint PPT presentation

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Title: TTAC GROUP 2


1
T/TAC 2 Local Improvement Plan Project
TTAC GROUP 2
Education for a Lifetime
Presented by T/TAC Group 2 December 11,
2003 Project lead Dr Michael Behrmann
2
T/TAC Online As Is
TTAC GROUP 2
3
TTAC GROUP 2
4
T/TAC 2s Mission To enhance the ability of
educational professionals to effectively
communicate with each other, in order to satisfy
the requirements of the state educational
improvement plans.   T/TAC 2s Goal Automating
the Local Improvement Plan (LIP) process for the
Virginia Department of Education.
TTAC GROUP 2
5
Instructional Design Process
TTAC GROUP 2
  • Analysis
  • Performance Analysis
  • Development
  • Wire Frames
  • Prototype
  • Design
  • Personas
  • Use cases
  • Interface Content Modeling
  • Site Diagrams

6
  • Performance Analysis
  • Research Phase 1
  • Clients and stakeholders
  • Goals
  • Identified Drivers and Barriers
  • Information Sources
  • Type of opportunity
  • Solution System
  • Research Phase 2
  • Data gathering
  • Information sources and questions
  • Initial analyses, initial research-inanimate
    resources
  • Data gathering methods
  • Prioritized questions- focus group meeting
  • Research Phase 3
  • Findings
  • Analyze data
  • Recommendations

TTAC GROUP 2
7
  • Research Phase 1
  • Gathered background data
  • Previous TTAC websites (Phases 1 through 6)
  • Presentations
  • T/TAC Online
  • VDOE website
  • Grant Process Developed Concept Map
  • LIP Process Developed Concept Map
  • Web-based community technologies such as
    Webinars,
  • chat groups, Discussion forums, Online
    communities

TTAC GROUP 2
8
  • Our Clients and Stakeholders
  • Clients
  • Dr. Patricia Abrams Director, Office of Special
    Education, VDOE
  • Dr. Michael Behrmann Professor, Director Helen
    A. Kellar Center
  • Mr. Ken Olsen Federal Technical Specialist -
    Mid-Atlantic region
  • Stakeholders
  • Dr. Patricia Abrams
  • Dr. Michael Behrmann
  • Mr. Ken Olsen
  • Ms. Lucinda Zimmerman - T/TAC Online
    Administrator
  • VDOE Technical Assistance Staff (TAs)
  • Local Education Agencies (LEAs)
  • Dr. Shuangbao Wang T/TAC Online programmer

TTAC GROUP 2
9
  • Information Sources
  • Information Sources
  • Dr. Patricia Abrams- Director, Office of Special
    Education, VDOE
  • Dr. Michael Behrmann - Professor, Director of
    the Helen A. Kellar Center
  • Ms. Lucinda Zimmerman - T/TAC Online
    Administrator
  • Dr. Shuangbao Wang T/TAC Online programmer
  • Ms. Lisa Carson (College of William Mary)
  • Ms. Carol David (McLaughlin Associates)
  • Mr. Jeff Schuyler (McLaughlin Associates)
  • Educational professionals involved with grants
    proposal/reporting
  •   School District Administrators
  •   Special Education Specialists
  •   Virginia Department of Education Technical
    Assistants

TTAC GROUP 2
10
LIP Grants
  • LIP (Local Improvement Plan) Grants
  • Federal flow through money
  • Sliver
  • 3.5 million total for Virginia
  • Division amounts vary from 285,088 to 3,723
  • LIP is comprised of
  • Proposals
  • Seven section document
  • Focused on one or more of the five goals that are
    related to No Child Left Behind program
  • Relates to 3 strategic directions and goals of
  • the VDOE
  • Reports

TTAC GROUP 2
11
  • Research Phase 2
  • Interviewed and gathered information from the
  • following sources
  • Dr. Michael Behrmann- Professor, Director Helen
    A. Kellar Center
  • Dr. Shuangbao Wang T/TAC Online programmer
  • LEAs and VDOE TAs
  • No Child Left Behind Background
  • LIP information
  • Proposal form
  • Rubric for reporting

TTAC GROUP 2
12
  • Our Research Strategy
  • Research methods
  • Internal discovery
  • Task Analysis
  • Focus groups
  • Interviews
  • Surveys

TTAC GROUP 2
13
  • Questionnaire to participants at Richmond

TTAC GROUP 2
14
  • Research Phase 3
  • VDOE meeting in Richmond
  • September 24, 2003, interviewed Dr. Michael
    Behrmann to review
  • questionnaire
  • Attended VDOE meeting in Richmond on September
    29, 2003
  • Questionnaire distributed to participants at the
    Richmond meeting
  • Met in focus groups
  • Conducted face-to-face interviews
  • Reviewed LIP evaluation report from McLaughlin
    group

TTAC GROUP 2
15
LIP Process Concept Map
TTAC GROUP 2
http//immersion.gmu.edu/ttac/fall2003/group2/work
/LIP/lipprocess.htm
16
  • Drivers for online process
  • Systematic compilation of data across projects
  • Geographical constraints
  • Share best practices
  • Standardize information input/output process
  • Easy access old data
  • Access to quantifiable data
  • Interim reports

TTAC GROUP 2
17
Barriers for online process

TTAC GROUP 2
18
  • Requirements
  • Keep the LIP process
  • simple
  • sustainable
  • Need interim reports
  • TAs
  • LEAs
  • Ability to standardize unclear terms
  • Want the ability to
  • create and evaluate long-term plans.

TTAC GROUP 2
19
  • Recommendations
  • Stakeholders see value in an online process for
  • Local Improvement Plans.
  • Any process needs to be carefully designed to
  • ensure it meets user needs.
  • Considerations are limitations on time,
    connectivity, and user
  • knowledge.
  • Simple and well supported with help functions
  • Effectively use with minimal learning time.
  • Flexible to enable users to adapt easily
  • Enable users to receive and retrieve data using
    programs
  • that they are familiar with and have readily
    available.
  • Word and Excel templates to streamline data
  • reception.

TTAC GROUP 2
20
Instructional Design Process
TTAC GROUP 2
  • Analysis
  • Performance Analysis
  • Development
  • Wire Frames
  • Prototype
  • Design
  • Personas
  • Use cases
  • Interface Content Modeling
  • Site Diagrams

21
Persona - Local Education Administrator
Katherine Cox
TTAC GROUP 2
Characteristic/Background Busy Overworked Understaffed 45 years-old Work Environment Only special education administrator in her work location Responsibilities LIP Proposal LIP report Final and Interim data for reports Gathering baseline data for LIP proposal Evaluate project against their goals Goals / Wants / Needs Need to get administrative buy in Accountability Exchange best practices with other LEAs Store data as it is collected for LIP reports Simplify the whole process Utilize past report-do not start from scratch Avoid Last minute reporting Avoid the tax return syndrome Quote K.I.S.S.-driving design (Keep It Sweet Simple)
22
Persona Technical Assistant
Justine Braxfield
TTAC GROUP 2
Characteristic/Background Married with children Busy 47 years-old Work Environment Centrally located with other TAs Less than one year on the job Responsibilities Helping LEAs with LIP proposals Evaluating LIP proposals using checklist/rubric Keep the LEAs on schedule with LIP Responsible for 1 of 8 T/TAC regions Issue status of LIP proposal-approval or not Review and disseminate reports Goals / Wants / Needs Want how to on the site for LEAs Ability to track progress of LIP project Exchange best practices with other TAs and their LEAs Rubric for evaluating proposals online Easily disseminate the LIP reports Quantify the data and produce reports from that data Verifying that proposals/reports are submitted on time-for Avoid Last minute reporting Complexity Quote I just started working here, I dont know what has been done in the past.
23
Persona Public
Michelle Gallager
TTAC GROUP 2
Characteristic/Background Parent of special needs child Married Loundon County Literate 39 years-old Work Environment Accesses internet via dial up from home or work Special needs volunteer Responsibilities Raising their child to the best of her ability - Wants most information possible Goals / Wants / Needs Desire to select best school for child Develop childs abilities Wants to know how schools are doing - District - States Avoid LEA jargon technical terms Quote My child deserves the best.
24
Instructional Design Process
TTAC GROUP 2
  • Analysis
  • Performance Analysis
  • Development
  • Wire Frames
  • Prototype
  • Design
  • Personas
  • Use cases
  • Interface Content Modeling
  • Site Diagrams

25
Use Case Mapping
TTAC GROUP 2
Write
Save
Review
Use system
Track
Read
Edit
26
Use Case TA Review
TTAC GROUP 2
27
Instructional Design Process
TTAC GROUP 2
  • Analysis
  • Performance Analysis
  • Development
  • Wire Frames
  • Prototype
  • Design
  • Personas
  • Use cases
  • Interface Content Modeling
  • Site Diagrams

28
Interface Content Models
TTAC GROUP 2
  • Some of the simplest modeling technology
  • paper and Post-it notes-works best.

Constantine Lockwood (1999)
29
Instructional Design Process
TTAC GROUP 2
  • Analysis
  • Performance Analysis
  • Development
  • Wire Frames
  • Prototype
  • Design
  • Personas
  • Use cases
  • Interface Content Modeling
  • Site Diagrams

30
Site Diagram - Public
TTAC GROUP 2

31
Site Diagram - LEA
TTAC GROUP 2

32
Site Diagram - TA
TTAC GROUP 2

33
Instructional Design Process
TTAC GROUP 2
  • Analysis
  • Performance Analysis
  • Development
  • Wire Frames
  • Prototype
  • Design
  • Personas
  • Use cases
  • Interface Content Modeling
  • Site Diagrams

34
Systems Wire Frames LEA Home Page
TTAC GROUP 2
35
Systems Wire Frames TA Home Page
TTAC GROUP 2
36
Systems Wire Frames Public Homepage
TTAC GROUP 2
37
Systems Wire Frames Public search page
TTAC GROUP 2
38
Instructional Design Process
TTAC GROUP 2
  • Analysis
  • Performance Analysis
  • Development
  • Wire Frames
  • Prototype
  • Design
  • Personas
  • Use cases
  • Interface Content Modeling
  • Site Diagrams

39
TTAC GROUP 2
LEA Writes Proposal Writes Report
TA Reviews Proposal Reviews Report
PUBLIC Reads Report
40
Instructional Design Process
TTAC GROUP 2
  • Analysis
  • Performance Analysis
  • Development
  • Wire Frames
  • Prototype
  • Design
  • Personas
  • Use cases
  • Interface Content Modeling
  • Site Diagrams

41
TTAC GROUP 2
Current Status
42
LIP Process Concept Map
TTAC GROUP 2
http//immersion.gmu.edu/ttac/fall2003/group2/work
/LIP/lipprocess.htm
43

Annual Plan
TTAC GROUP 2
44
TTAC GROUP 2
45
LIP Database Sample
Key
TTAC GROUP 2
Database Stores a set of relational tables
LIP
Table
Tables Store a data for related a subject or
fields.
LEA Table Field1 Field2
TA Table Field1 Field2
Stores data for subjects in the form of bytes (8
bits).
Field
Main Table Field1 Field2
LIP Table Field1 Field2
Bit
Stores one unit or character.
46
  • WHATS NEXT ?
  • Elements We Need
  • Confirmation/Revisions of Current Design
  • Confirmation of Scope
  • VDOE Representative to Confirm Future
  • Design Decisions

TTAC GROUP 2
47
  • Questions

TTAC GROUP 2
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