What Will We Address With You Today?

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Welcome!
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What is a Collaborative Team?

• A group of diverse members who work together to
  share their expertise to address issues, solve
  problems or give recommendations that support the
  groups mission and goals

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What Makes a Team Effective?

• Shared beliefs and goals
• Diverse membership
• Shared leadership
• Consensus decision making
• Use of collaborative skills
• Rules for sensitive issues

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Activity

• Whats Your
• Teaming Type?

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Four Types of Team Members

• Thinkers Careful, precise, formal, private,
  reserved, logical, inventive, reflective
• Directors Take charge, control-oriented,
  competitive, motivated to be number one, task
  focused, achievers, strong willed
• Socializers Optimistic, fast paced, emotional,
  approval seeking, enthusiastic, impulsive,
  expressive
• Relaters Easy going, slow paced, diplomatic,
  predictable, persistent, modest, accommodating,
  friendly

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Four Ways People Operate

• Task Oriented (Thinkers and Directors)
• People Oriented (Relaters and Socializers)
• Fast Paced (Directors and Socializers)
• Slow Paced (Thinkers and Relators)

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How Can Your Team Support the Different Team
Member Types?

• Thinkers Accuracy and Precision
• Directors Power and Control
• Socializers Popularity and Prestige
• Relaters Sincerity and Appreciation

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Stages of Team Development

• Forming
• Storming
• Norming
• Performing

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Forming Stage

• Developing a sense of purpose and identity
• Trust level low
• Communication guarded

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Storming Stage

• Search for group values, procedures and norms
• Possible competing for group control and
  leadership
• Erratic interactions
• Communication may be angry, distorted,
  confrontational

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Norming Stage

• Develop a shared sense of values, expectations,
  procedures and traditions
• Openness in communication
• Issues shared more easily

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Performing Stage

• Strong sense of we and team cohesiveness
• Efficient in making decisions and resolving
  conflict
• Interactions patterns are group centered

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Skills Necessary for Collaborative Teaming

• Exchanging information
• Role release
• Teaching each other
• Communicating effectively
• Beware of perceptions
• Process for solving problems
• -Brainstorming solutions
• -Reaching consensus
• Resolving conflicts

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Exchanging Information Through Role Release

• As a team, look at the handout and quickly count
  the total number of squares seen.
• Write the number of squares you find on a piece
  of paper and hold it up.

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Exchanging Information by Teaching One Another

• A volunteer will give directions (without using
  eye contact or hand motions) to the group
  regarding how to draw a picture.
• The audience is not allowed to ask questions.

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Communicating Effectively Beware of Perceptions

• Pick a partner
• Each take 1 minute to share something your
  partner would not know about you
• Partner receiving information will
• Listen without interrupting
• Report to speaker what they heard/check for
  accuracy

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Process for Solving Problems

• Clearly define the issue (if large, break into
  smaller issues)
• Generate solutions
• Decide on a solution
• Evaluate effectiveness
• Revise the plan as needed

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Clearly Define the Issue

• State concerns/issues as problems to be solved by
  asking
• What?
• How?
• When?
• Where?

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Generate Solutions

• Brainstorming
• -No critical judgment allowed
• -Free-wheeling is welcome
• -Go for quantity, not quality
• -Use round robin strategy
• -Set short time period
• -Record words or phrases only

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Brainstorming Activity

• In your teams
• Think of places to go on a dream vacation
• Follow rules for brainstorming
• Have someone record ideas
• You have 60 seconds
• GO!!

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Consensus Decision Making

• Striving to reach a decision that best reflects
  the thinking of ALL team members

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Types of decisions

• Win-Lose
• Lose-Lose
• Win-Win Consensus

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Solving Problems(Reaching Consensus)

• Before solving ask
• Are persons with responsibility and resources
  committed to resolving the problems?
• What might happen if nothing is done to resolve
  it?
• Does the problem warrant the effort and resources
  needed to accomplish significant change?
• Are adequate time and resources available to
  resolve the problem?

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Guidelines for Making Decisions by Consensus

• Assume problems are solvable avoid win-lose
  situations
• Present your position clearly and logically,
  listen to each team members reaction
• Seek out differences of opinions
• Involve everyone in the decision process
• Look for the next most acceptable alternative
  when the team reaches a stalemate
• Support only solutions with which you are at
  least somewhat able to agree
• Ask, Is there anyone who cannot live with the
  solution?

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Consensus Activity

• In teams
• Reach consensus on a dream vacation

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Resolving Conflict
Reaching a higher level of understanding
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Handling Conflict

• How do you handle conflict?

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When conflict occurs

• Face it and negotiate
• Allow adequate time to discuss
• Commit to resolve
• Communicate viewpoint, focus on behaviors not
  personality traits
• Use personal statement (I, me, mine)
• Listen to others point of view
• Be open to new perspectives
• Reach agreement on definition of problem
• Request and negotiate change
• WORK TOGETHER

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Reasons Teams Get Stuck

• Too many meetings
• Too much time in a meeting
• Too many issues
• Too many talkers
• Too few talkers
• Not making decisions
• Rehashing decisions
• Not remembering what was decided
• Ignoring interpersonal conflict

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Team Meeting Process

• Assign roles
• Set time limits
• Conduct Meeting
• Celebrate
• Review past meeting notes, carry incomplete tasks
  over as issues
• LIST issues
• Prioritize issues
• Brainstorm solutions
• Reach consensus on solutions
• Record who will do what by when
• Carry over issues not addressed

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Roles on Collaborative Teams

• Facilitator
• Agenda Keeper
• Time Keeper
• Recorder
• Encourager
• Observer

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How to Begin
-Assign roles -Assign times -Celebrate -Review
past notes, carry incomplete tasks over as
issues
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During the Meeting
-List issues -Prioritize -Brainstorm solutions
for each issue -Reach consensus -Record (who,
what, when)
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Ending the Meeting
-List issues for carry over -List date, time and
location of next meeting -Assign member to
xerox/ distribute notes