Prezentace aplikace PowerPoint

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Civic Association Green Doors
Projects of training cafés, presentation and
workshop, Jana Pomajzlová, Norway, 2005
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Expectations helping questions

• Why you decide to come for this workshop?
• What do you expect that this workshop can bring
  to you?
• What would be really useful for you?
• What should happen here, so you would be
  satisfied in the end?
• What you really want and what you really don't
  want in the workshop?
• What do you expect from me?

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Program of the workshop

• Introduction
• Expectations of the workshop
• Little exercises
• Experiences from Prague
• Discussion and questions
• Closing

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Imagination

• Imagine your favourite pub or café, which you
  visit quite often and you like to go there any
  time.
• Imagine how the pub or café looks like,
• the atmosphere,
• the environment,
• remember what customers you usually see there,
• and what about the staff, how they looks like,
• how they behave etc.
• Imagine for what occasions you visit this pub or
  café, what activities you do there,
• imagine what you usually drink or eat there.

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Questions

• Why do you like this pub or café?

• Why is this pub or café your favourite?

• What makes you to come back?

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Imagination 2

• Imagine that something will happen, there will
  come the magician and by a wave your favourite
  pub or café change to a rehabilitation, training
  place, where work the people who suffer from
  schizophrenia or other type of psychosis.
  Everything else will stay the same.

Now as the professionals, can you imagine that
some of your clients would profit from this kind
of program? Can you imagine some clients you
work with, who would need participate in similar
projects? Can you describe in what do you expect
that this project would be useful for these
clients ? And what you would need to know as a
professional from outside to recommend this
project to your clients?
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Typical day in café

• The first employees comes at 9.00 a.m. Therapist
  open the doors and help in organisation of the
  work.
• 2 clients cleaning the café and neighbourhood
• 1 client shopping (already came with the
  groceries, the list what to buy and proper money
  the client got day before)
• 1 client preparing fresh baguettes
• 10.00 a.m. - 2 clients comes for bartenders
  shift
• 10.00 10.30 a.m. - preparation of bar,
  starting all machines, preparation of meal etc.
• 10.30 a.m. Opening fir the customers
• 10.30 a.m. First four clients finished their
  work, therapist makes with them gradually the
  evaluation of their work and makes some
  agreements for next day.

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Typical day in café

• From 10.00 a.m. 2.00 p.m. work the first
  shift. There are 2 clients and one therapist each
  time on the shift.
• Operational manager can help if necessary, but
  he is not there regularly. He helps mainly in
  picking the ordered goods which comes from
  different companies. If he is not there this work
  is done by the people on the shift. The
  operational manager also help in organisation of
  ordered commissions or culture activities.
• The café is open for the customers from 10.30
  a.m. till 10.30.p.m.

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Typical day in café

• 1.45 p.m. - comes next shift, there is 15
  minutes for change of the shift. At this time
  comes also next therapist, who will work from 2
  p.m. till 10.30 p.m.
• At 2 p.m. The first shift leave the bar and goes
  to the office with the therapist and evaluate
  their vocational performance (aprox. 10 30
  min.).
• From 2 p.m. till 6 p.m. there are therapists in
  couple one is at the bar, second one have time
  for administration work (does mainly the leader
  of the project, who is also part time therapist)
  and individual work with clients.
• Before 6 p.m. there comes the third shift,
  exchange of the shifts, second shift evaluate the
  work.

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Typical day in café

• First therapist is leaving at 6.30 p.m..
• At 7 p.m. starts preparation for the culture
  event (concert, lecture, presentation,
  vernissage, private party..) - done by the
  clients on the shift together with the therapist.
  Producer can come for help in organisation of the
  event and to take care of the visitors and
  performers.
• At 9.45 p.m. the shift finish their work and
  comes the professional bartender, who continue in
  the work close at midnight or longer when there
  is successful event.
• At 10.00 p.m. happens the evaluation of the work
  performance of the third shift. Therapist and
  clients are leaving at least at 10.30 p.m.

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Imagination 3 client

• Imagine, you are the client, who would like to
  enter (start) the rehabilitation program in this
  pub or café.
• What do you need the most from this program?
• (for the preparation for the employment on the
  open job market)
• What do you expect from this program, what do
  you expect that this program can bring you, what
  would be useful for you?
• What would you need, so you would be able to
  stat to work there?

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Imagination 3 therapist

• Imagine, that you are the therapist working in
  this café or pub.
• What would be important for you within the work
  in such project?
• What would you like on this job? What would
  irritate you within this work?
• Where (what) would be your priorities?
• What you would need in your work, for your work,
  so you would be able to work well (properly,
  effectively, with accurate level of stress etc.)?
• What you would need from others, your team?

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Imagination 3 leader of
the project

• Imagine you are the leader of this project. You
  have 4 therapists (together 2,5 time),
  operational manager, producer,
• 3 professional bartenders (together 0,5 time), 13
  clients in rehabilitation to take care of. You
  are responsible for rehabilitation, operational
  and culture part together and for its
  coordination.
• What priorities you would have in your work?
• - in the work with therapeutic team, other
  employees
• - in leading of the project
• What everything you have to have in your mind
  within your work?

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Imagination 3 public

• Imagine you are the representative of the public,
  you are the customer who comes to this pub or
  café.
• What would be the reason that you would decide
  to come to such café or pub?
• What should the café or pub fill, what kind of
  services it has to have, so you would return and
  visit the café regularly?

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Half way café Half way café Half way
café
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Club V.kolona Club V.kolona
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Club in Jelení