Title: Criminal Investigations
1Criminal Investigations
- Chapter 6
- Obtaining Information
2Objectives
- What the goal of interviewing and interrogation
is - What sources of information are available to
investigators - What a sources of information file is and what it
contains - How to improve communication
- What the major barriers to communication are
3Objectives Cont.
- What the characteristics of an effective
interviewer or interrogator are - When and in what order individuals are
interviewed - What rapport is and how to establish it
- What basic approaches are used in questioning
- What two requirements are needed to obtain
information - What the differences between direct and indirect
questions is and when to use each
4Objectives Cont.
- What technique is likely to assist recall as well
as uncover lies - What a statement is in a criminal investigation
- What the Miranda warning is and when is it given
- What the two requirements of a place for
conducting interrogations are - What third-degree tactics are and their places in
interrogations are
5Objectives Cont.
- What restrictions are placed on obtaining a
confession - What significance a confession has in an
investigation - What to consider when questioning a juvenile
- What a polygraph is and the acceptability of its
results in court - What the polygraph role is in an investigation
and if the results are admissible in court
6Introduction
- Knowledge obtained through both questioning and
physical evidence are equally important - Most solved cases rely on both physical evidence
and information obtained by interviewing and
interrogating - Physical evidence can provide a basis for
questioning people about a crime - Questioning can provide leads for finding
physical evidence
7Sources of Information
- Three primary sources of information
- Reports and records, including those found on the
internet - Persons who are not suspects in a crime but who
know something about the crime or those involved - Suspects in the crime
8Sources of Information Cont.
- Sources of information file contains the name and
location of people, organizations and records
that may assist in a criminal investigation - We have progressed from the stone age to the
agricultural age to the industrial age to the
information age - Knowledge is doubling every two-and-one-half years
9Reports and Records
- Important information source is the records and
reports of your police department, including all
preliminary reports, follow-up investigative
reports, offense and arrest records, modus
operandi files, fingerprint files, missing
persons reports, gun registrations and wanted
bulletins - Examine the suspects prior MO and all laboratory
and coroners reports associated with the case
10Reports and Records Cont.
- Check bank , loan and credit companies, delivery
services, hospitals and clinics, hotels and
motels records - IRS and taxi companies
- Each time you locate a source whose records are
helpful add it to your sources of information file
11Optical-Disk Information-Storage System
- Allow law enforcement agencies to store
information in a single location on a single disk
and to index and recover it very rapidly
12The Internet
- Is an endless and extremely valuable source of
information - Some helpful websites for law enforcement
agencies are - CopNet-Police Resource List
- Law Enforcement Online
13Complaints, Witnesses, Victims, and Informants
- Complainant is a person who requests that some
action be taken - Witness is a person who saw a crime or some part
of it being committed - A victim is a person injured by a crime
- An informant is anyone who can provide
information about a case but who is not a
complainant, witness, victim or suspect
14Cell Phones
- Are enhancing the safety of citizens and officers
- The transfer of calls from the police
communications center to the officers allows
officers to talk directly to victims and
complainants - They can greatly speed reporting of information
related to crimes
15Caller ID
- Records the number of the telephone from which a
call is placed, even if the call is not answered - Provides the date and time of the call and can
store numbers in its memory when more than one
call is received - Can be helpful in cases involving telephoned
threats, kidnapping, and so on
16Suspects
- A suspect is a person considered to be directly
or indirectly connected with a crime, either by
overt act or by planning or directing it - Field interview is questioning that occurs
spontaneously on the street - It is especially advantageous to officers to
question someone suspected of involvement in a
crime right after the crime has occurred
17Interviewing and Interrogating
- Most of an officers time is spent meeting people
and obtaining information from them, a process
commonly referred to by two terms interview and
interrogating - Interview is questioning people who are not
suspects in a crime but who know something about
it or the people involved - An interrogation is questioning those suspected
of direct or indirect involvement in a crime
18Interviewing and Interrogating Cont.
- The ultimate goals of interviewing and
interrogating are to identify those responsible
for a crime and to eliminate the innocent from
suspicion
19The Interview
- Interviewing is talking to people, questioning
them, obtaining information and reading between
the lines - Interview witnesses separately if possible
- Interview the victim or complainant first
- Then eyewitnesses
- Then people who did not actually see the crime
but who have relevant information
20Advanced Planning
- Many interviews at least initial ones are
conducted in the field and allow no time for
planning - If time permits plan carefully for interviews
- Review reports about the case
- Learn as much about the person you are going to
question before you begin the interview
21Selecting the Time and Place
- Arriving at a crime scene you may be confronted
with a victim or witness who immediately supply
pertinent information - Recall that these res gestae statements are
extremely valuable - Witnesses are usually best able to recall details
immediately after an incident
22Beginning the Interview
- How an interview is started is extremely
important - The interviewee and the interviewer size each
other up - Mistakes in the beginning can establish
insurmountable barriers - Identify yourself
- Show your credentials
- Ask general questions about the persons knowledge
of the crime
23Establishing Rapport
- Rapport is an understanding between individuals
created by genuine interest and concern - Is probably the most critical factor in any
interview - People who are approached civilly may volunteer a
surprising amount of useful information - Give reluctant witnesses confidence by
demonstrating self-assurance - Give indifferent witnesses a sense of importance
by explaining how the information will help the
victim - Rapport is enhanced by careful listening
24Networking an Interview
- Network is a body of personal contacts that can
further ones career - Establishes relationships between people and
between people and their beliefs - Produce a context in which to understand a person
- These networks may be social, ethnic, cultural,
business, professional/occupational, religious,
or political
25Interviewing Techniques
- Two basic requirements to obtain information are
to listen and to observe - How people act during an interview can tell as
much as or more than their words - Signs of unusual nervousness, odd expressions,
rapid breathing, visible perspiration, or highly
agitated state are causes to questions the
persons truthfulness
26Direct vs. Indirect Questions
- Direct question is to the point, allowing little
possibility of misinterpretation - Indirect question is those that skirt the basic
questions - use sparingly
27Repetition
- Is the best way to obtain recall and to uncover
lies - Often repeating what someone has told you helps
the person provide additional information - Sometimes it confuses the person being
questioned, and if the original version was not
true, another reputation will reveal this fact
28Reluctant Interviewees
- Appeal to a reluctant interviewees reason or
emotions - Most people who are reluctant to be questioned
respond to logical or emotional approaches - Logical approach is based on reason
- Emotional approach addresses such negative
feelings as hate, anger, greed, revenge, pride
and jealousy
29Cognitive Interview Technique
- The interviewer tries to get the interviewee to
recall the scene mentally by using simple
mnemonic techniques aimed at encouraging focused
retrieval - Reconstruct the circumstances
- Report everything
- Relate the events in a different order
- Change perspective
30Characteristics of an Effective
Interviewer/Interrogator
- Adaptability
- Self-control and patience
- Confidence and optimism
- Objectivity
- Sensitivity to individual rights
- Knowledge of the elements of the crime
31Enhancing Communication
- Prepare in advance
- Obtain the information as soon after the incident
as possible - Be considerate and friendly
- Use a private setting
- Eliminate physical barriers
- Sit rather than stand
- Encourage conversation
- Ask simple questions one at a time
- Listen and observe
32Emotional Barriers to Communication
- Include
- Ingrained attitudes and prejudices
- Fear
- Anger
- Self-preservation
33Statements
- Is a legal narrative description of events
related to a crime - It is more or less formal, exact, detailed
presentation - Begins with an introduction that gives the place,
time, date, names of the people conducting and
present at the interview - Name, address and age of the person questioned is
stated in the main body of the statement
34Statements Cont.
- The body of the statement is the persons account
of the incident - A clause at the end states that the information
was given voluntarily - The person making the statement then reads and
signs it
35Closing the Interview
- End each interview by thanking the person for
cooperating - If you have established good rapport with the
interviewee, the person will probably cooperate
with you later if needed
36The Interrogation
- Questioning suspects is usually more difficult
then questioning witnesses or victim - Once identified and located, a suspect who is
involved in a crime may make a statement,
admission or confession that, corroborated by
independent evidence, can produce a guilty plea
or obtain a conviction
37The Miranda Warning
- Before interrogating any suspect, you must give
the Miranda Warning - The Miranda warning informs suspects of their
rights. Give the Miranda warning to every suspect
you interrogate - Custodial interrogation is questioning initiated
by law enforcement officers after a person has
been taken into custody or otherwise
significantly deprived of freedom - A waiver is accompanied by a written or witnessed
oral statement that the waiver was voluntary
38The Public Safety Exception
- Ruling that police may interrogate a suspect
without first giving the Miranda warning if a
public threat exists that might be removed by
having the suspect talk
39Foreign Nationals and the Vienna Convention Treaty
- Because of concern that foreign nationals charged
with crimes in the US will not fully understand
their rights within the complex US legal system,
this treaty gives such people the right to
contact their consulate in the event of their
arrest - When officers fail to inform foreign nationals of
this right, any evidence or statements that
result from a subsequent interview or
interrogation may be ruled inadmissible by a court
40Selecting the Time and Place
- Conduct interrogations in a place that is private
and free from interruptions - Ideal conditions exist at the police department
- Allow enough time this helps with the importance
of patience and persistence in interrogations - Generally the chances of obtaining a confession
increase 25 percent for every hour up to 4 hours
of interrogation
41Starting the Interrogation
- Do not become so wrapped up in yourself and your
quest for information that you overlook body
language that may indicate deception, anger, or
indifference - Nonverbal communication
42Establishing Rapport
- Know why the crime was committed
- It takes skill to obtain information from those
involved in crime - Make no promises, but remind the suspect that the
court decides the sentence and is apt to be
easier on those who cooperate
43Approaches to Interrogation
- Interrogation techniques include
- Inquiring directly or indirectly
- Forcing responses
- Deflating or inflating the ego
- Minimizing or maximizing the crime
- Projecting the blame
- Rationalizing
- Combining approaches
44Approaches to Interrogation Cont.
- Using persuasion during interrogation
- Ethics and the use of deception
45Third-Degree Tactics
- Physical force, threats of force or other
physical, mental or psychological abuse are
illegal - Any information so obtained, including
confessions, is inadmissible in court
46Admissions and Confessions
- An admission contains some information concerning
the elements of a crime but falls short of a full
confession - A confession, oral or handwritten, must be given
of the suspects free will and without fear or in
response to threats, promises or rewards - A confession is only one part of an investigation
- Corroborate it by independent evidence
47Questioning Juveniles
- Obtain parental permission before questioning a
youth - Do not use a youth as an informant unless the
parents know the situation
48Evaluating and Corroborating Information
- Do not except information at face value
- Verify all information
- Cross- check a story
49Scientific aids to Obtaining and Evaluating
Information
- Polygraph
- CVSA
- Hypnosis
- Truth serums
50Polygraph and CVSA
- The polygraph scientifically measures respiration
and depth of breathing, changes in the skins
electrical resistance and blood pressure and
pulse - The polygraph is an instrument used to verify the
truth, not a substitute for investigating and
questioning
51Polygraph and CVSA Cont.
- Although the results are not presently admissible
in court, any confession obtained as a result of
a polygraph test is admissible - CVSA measures stress in the micro tremors of the
human voice - Both reduce investigative cost
52Hypnosis
- Hypnosis is a trancelike condition physically
induced in which the person loses consciousness
but responds to a hypnotists suggestions - Is used with crime victims and witnesses to
crimes, not with suspects - You must have written consent from the subject
and permission from the prosecutors office
53Truth Serums
- Are fact-acting barbiturates of the type used to
produce sleep at the approximate level of
surgical anesthesia - The courts do not officially recognize truth
serums or their reliability nor do they admit the
results as evidence
54Use of Psychics
- Use of psychics in criminal investigations has
been popularized by television shows - Although use of psychics in criminal
investigations is controversial, some agencies
are willing to consider any possible lead or
source of information