RMS analysis

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RMS analysis
HRFU
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RMS analysis
Considering the new RMS system Introduced to
HFRS recently and due to go live 01
April. Presented by HRFU March05
HRFU
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RMS analysis
Definition
The Retained Management System is designed to

• Ensure that stations are optimally manned
• Ensure that if a station is not manned then
  control is advised
• Audit Firefighters retained hours

It is important to note that the HRFU fully
supports the above initiatives.
HRFU
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RMS analysis
Definition Solution failings
Our concern is based on the actual solution which
is proposed.
If the proposal expects Firefighters to complete
the RMS sheet outside of drill nights then this
is in direct contravention of the grey book.
However
HRFU
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RMS analysis
Definition Solution failings
Our concern is based on the actual solution which
is proposed.
If the proposal does not expect firefighters to
complete the form outside of duty hours, then
apart from on drill nights, the system will be
inaccurate and fail in its primary aims.
HRFU
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RMS analysis
Definition Solution failings
Our concern is based on the actual solution which
is proposed.

• In addition the forms which need completing are
• Cumbersome
• Overly complicated
• Not user friendly
• Do not properly consider the handling of data
  (multiple handling)

HRFU
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RMS analysis
Definition Solution failings
Our concern is based on the actual solution which
is proposed.
In addition, even after an apparent 12 months of
trialling. After only a few weeks of being
launched fundamental changes are being proposed
in what is recorder on the forms and the colours
used.
What sort of trial was this.?
HRFU
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RMS analysis
Definition Solution failings
Our concern is based on the actual solution which
is proposed.
We commend HFRS for holding its hands up and
admitting its failings, but really, should such a
large scale project have been launched without
the fundamental policies which underpin being
established.
HRFU
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RMS analysis
Definition Solution failings In conclusion
In conclusion HRFU identify the RMS as a poorly
though through, clumsy system which fails to
deliver on its most basic precepts.
But criticising is easy, so using the knowledge
and skills of our members we have formulated a
direction for a solution.
HRFU
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RMS analysis
Definition Solution failings Re-scope the project
If we reconsider the requirements of HRFU

• To audit the availability hours of its retained
  workforce (accountability)
• To ensure that stations advise control if they
  are not on the run (8/80)

HRFU
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RMS analysis
Definition Solution failings Re-scope the project
And consider the life styles of Retained
Firefighters

• Can have a very transient and unpredictable
  life/work
• Cannot/do not want to have to drive to their fire
  station to keep data source updated
• Are usually open to ways in which the fire cover
  to the area can be improved

HRFU
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RMS analysis
Definition Solution failings Re-scope the
project Costs
In considering the investment of the current RMS
as a guide to accepted costs
It is predicted that every firefighter takes 5
minutes to complete the RMS a week and there are
300 retained firefighters.
Cost 275.00 a week
HRFU
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RMS analysis
Definition Solution failings Re-scope the
project Costs
In considering the investment of the current RMS
as a guide to accepted costs
It is predicted that every station officer takes
an hour a week to complete the RMS and there are
45 retained stations.
Cost 540.00 a week
Cost 275.00 a week
HRFU
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RMS analysis
Definition Solution failings Re-scope the
project Costs
In considering the investment of the current RMS
as a guide to accepted costs
It is estimated that it takes the administrative
staff one day to then process the information.
Say 4 administrative staff at 9.00 an hour
Cost 288.00 a week
Cost 540.00 a week
Cost 275.00 a week
HRFU
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RMS analysis
Definition Solution failings Re-scope the
project Costs
Therefore, without considering materials, other
administration etc. The RMS is costing HFRS
1100.00 a week.
This would then mean that given just a three
month pay back return on investment you could
look for a system worth 13,000.00
Cost 288.00 a week
Cost 540.00 a week
Cost 275.00 a week
HRFU
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RMS analysis
Definition Solution failings Re-scope the
project Costs Proposal
Technology is the answer, but what does
technology actually do? We propose a digital
portal which accepts various inputs from
firefighters allowing them to update their own
status in real time and possibly pre book time
off ahead.
HRFU
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RMS analysis
Definition Solution failings Re-scope the
project Costs Proposal Digital portal
Input from touch tone phone
Input from web
Input from SMS
Central Data System
HRFU
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RMS analysis
Definition Solution failings Re-scope the
project Costs Proposal Digital portal
To be really affective the system should not be
seen as a dumb receiver of information but an
active real time availability monitor which
reacts off the data it receives. E.g
HRFU
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RMS analysis
Definition Solution failings Re-scope the
project Costs Proposal Digital portal
Central Data System

• Advises Control of availability
• Advises station officer if numbers fall below
  threshold or appliance drivers not available
• Allows interrogation by station officers to see
  who is available
• Can provide forecast of availability

HRFU
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RMS analysis
Definition Solution failings Re-scope the
project Costs Proposal Digital portal Benefits
Most importantly such a system will be easy to
use and be seen as beneficial to local stations
so buy in will be easy and Firefighters will be
willing to use it. In addition HFRS get real
time, ACCURATE information which also can be used
to monitor individuals availability by the minute!
HRFU
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RMS analysis
Definition Solution failings Re-scope the
project Costs Proposal Digital portal Benefits Dem
onstration
We have designed a simple RMS system which shows
how a system can hold realtime information. Note
this system does not record availability.yet!
http//www.hrfu.org.uk/pages/demo/index.html
HRFU