Les Ebbrell Managing and Understanding Change

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Les EbbrellManaging and Understanding Change

• ELECT
• Training Solutions

les_at_electtraining.com
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Change Myths

• Change is optional
• Change happens quickly
• Solutions must be perfect
• Old dogs cant learn new tricks

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Change is Optional
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Change is Optional
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Change is Optional
D
C
A
B
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Myth 2 Change happens quickly

• 1601 English Sea Captain experiment
• 150 years
• 1751 British Navy physician confirms finding
• 45 years
• 1796 British Navy eradicates scurvy
• 69 years
• 1865 Merchant Navy Board of Trade
• Total 264 years after empirical proof!!

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Change is Optional
D
C
A
B
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Change Is Optional
D
C
A
B
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Change Is Optional
D
C
A
B
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Change is Optional
D
C
A
B
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Change is Optional
D
C
A
B
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Change is Optional
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Myth 2Change happens quickly

• Scurvy
• How long does it take to change
• Waste bin in the office
• My kitchen clock
• Size impact of change have a direct correlation
  on time it takes

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Myth 3Solutions Must be perfect

• If you wait that long nothing will get done
• Imagine a firing squad
• ReadyAim.FIRE
• If change was a firing squad
• Ready..FIRE Aim

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Myth 4Old Dogs cant learn new tricks

• Probably the most damaging assumption
• Yes they can
• Consider how rewards are presented
• Material, social, psychological, emotional

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What consideration needs to be given to the
change culture?
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Culture

• The collective programming of the mind
  (Hoffsteader)
• Commonly held relatively stable beliefs,
  attitudes values that exist within the
  organisation (Williams, Dobson, Walters)
• The way we do things here (Deal
  Kennedy)

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The Psychological Stages

• Awareness
• Shock
• Denial
• Frustration
• Realisation
• Acceptance
• Adaptation
• Integration

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Youll never get me up in one of them!!!
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• Growth Development involves letting go of
  something
• Letting go involves risk
• Risk involves doubt
• Where there is doubt there is FEAR!
• Failure, exposure, embarrassment, conflict,
  rejection, loss

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Stages of Change

• Unfreeze
• Change
• Refreeze

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Change Myths

• Change is optional
• Change happens quickly
• Solutions must be perfect
• Old dogs cant learn new tricks

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Les Ebbrell
les_at_electtraining.com

• ELECT
• Training Solutions