REVENUES BCP and DR

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REVENUESBCP and DR

• Disaster Recovery
• Kick Off Meeting Presentation
• March 19, 2009

Bill Norfleet, william.c.norfleet_at_state.or.us
503-945-8553 Scot Thomas, scot.a.thomas_at_state.or.u
s 503-945-8656
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Revenues Disaster Recovery Planning

• Goal of Revenues BCP
• A few hand outs that depict Revenues overview of
  the planning
• An all hazards approach
• Phased-in-method from IMT (Incident Management
  Team) to CBFs (Critical Business Functions)
• Focus on one or two critical business functions
  that can be achieved NOW and then expand or
  build on it

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Revenues Disaster Recovery Planning

• Support for the Critical Business Functions
• A format of who, what, when, where, and with what
  
• Manual work arounds for IT, Finance, Travel,
  Purchasing

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Revenues Disaster Recovery Planning

• Revenues Goal of
• No Access to iSeries
• Identify methods to survive without accessing our
  main frame at the SDC for 30 days
• Revive old forms or create new forms for a manual
  work-arounds
• Design a Manual DR plan such as
• Using an encrypted thumb drive and drive it to
  Treasury
• Emergency phones outside of Revenues phone
  system
• Contract with SunGard for Remittance Processing
  and data storage
• Laptop for CBF is part of DR Kit stored at our
  alternate sites BCP locker
• Iron Mountain for critical data recovery through
  retrievable files and data from an offsite
  secure storage

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Revenues Disaster Recovery Planning

• Plan Tested for Success
• Exercise and testing process for each of
  Revenues plan phases
• Demonstrate manual methods work
• Use of encrypted thumb drives
• Storing taxpayers data on disks at SunGard as an
  IT solution for DR

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Revenues Disaster Recovery Planning

• Improvement Cycle
• Increase the number of CBFs (Critical Business
  Functions)
• Identify applications required for the tested
  CBFs and contract through the SDC to SunGard
• Create plan ownership, internally
• Move from project to a program, BCM (Business
  Continuity Management)
• Electronic communications through email, digital
  certificate, etc.