Contact Assessments and GP

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Contact Assessments and GPs
SAP LEADS MEETING13TH JANUARY 2005

• Sylv Sheehan, SAP Facilitator, Harrow
• Contact details
• ? 0208 966 9949
• sylv_at_sheehan2.freeserve.co.uk
• Ann Knight

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Demonstration of

• System developed for Harrow GPs and Virtual
  Care Teams

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Background

• Secure GP involvement (in one practice)
• Create an Integrated team for the practice

• District Nurse / Health Advisors
• Social Services
• Rehab / Hospital Services
• Practice staff
• Community Mental Health Nurse
• Others by invite, eg Pharmacist

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Designed a Mail-merge document
WHAT DID WE DO?

• PICKS UP INFORMATION FROM GP DATABASE (EMIS), AND
  DEPOSITS IT INTO A CONTACT ASSESSMENT

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Development of the Mail merge Contact Assessment

• The Contact Assessment is the basis of the Word
  document
• Each field in the Word document relates to an
  EMIS code - taken from clinical templates
• Most of the codes are standard EMIS ones for
  the ones which arent, we have a list

• GP already held much of it

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• HERE COMES THE DEMONSTRATION .

• GP JUST HAS TO ANSWER A
• FEW QUESTIONS ..

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Roll out

• Another surgery has started by asking patients to
  complete Basic Information, inputting it into
  EMIS, and then setting
• up an Integrated Team

Other benefits

• Learned about roles and work of colleagues
• Developed agreed processes
• Fax cover sheet
• 75 health checks
• Keeping everyone in the loop

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GP observations
OUTCOME

• GP has full picture of patients wishes, needs
  and points of contact.
• Where necessary, GP, Social Services or any other
  involved service can share the Overview
  Assessment, Care Plan and goals

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GP observations

• IT solution - extracting information from EMIS is
  user-friendly
• Closer working with colleagues
• Receiving feedback on referral very helpful
• Reduction in requests for additional information
  (because all provided on the Contact Assessment)
• Database more uptodate

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Challenges

• IT systems all different
• NHS.net preferred
• Feeling way as we go

VISION - patch now available