Jerry Held

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8th National e-Governance Conference Bhubaneswar,
2005 Capacity Building for e-Governance
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Dr. N. Vijayaditya Director General National
Informatics Centre Government of India New
Delhi Presented by Dr. (Mrs.) Shefali S.
Dash Sr. Technical Director, NIC
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Capacity Building for e-GovernanceNow Future

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Governance An Information Perspective

• Representative democracy allows participation for
  all its citizens by having access to relevant
  information
• Participative Democracy allows wider further
  participation for all its citizens by consuming
  as well as by producing information
• Government by nature an information intensive
  organization
• The new model of governance to be based on the
  transactions in virtual space, digital economy
  and knowledge oriented societies

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Governance An Information Perspective

• With 73rd and 74th amendments of Constitution,
  Panchayati Raj Institutions (PRIs), are going to
  play significant role in ensuring enhancing
  participatory nature of governance processes,
  between governors and governed
• With rural PRIs numbering 540 ZPs, 6096
  Block(intermediate) Panchayats, approx 2, 39,000
  Village Panchayats, covering 70 population - the
  role of information and its delivery is going to
  be significant to the extent that it may become
  dominant guiding factor to shape the
  participation process
• The situation becomes complex enough if we
  include Urban PRIs as well !
• With so many producers and consumers of
  Information, there is a need to have elaborate
  system of information management

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E-Governance Present Model
C
G
B
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E-Governance Future Model
G
C
B
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E-Governance Capacity Building Dimensions

• Strategic Planning
• Government Process Alignment
• ICT Infrastructure
• Human Capacities
• E-Governance Interoperability Framework
• Policy, Legal Security Framework
• Benchmarking e-Governance Projects
• Managing e-Governance Projects

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E-governance Capacities NICs Role

• ICT Infrastructure
• Data Centre
• iNOC
• Satellite based Wide Area Network (SCPC/DAMA,
  FTDMA, TDMA, DVB a total of around 1600 VSATs
  up to Block level)
• Video-conferencing facilities in 167 locations
• High Speed terrestrial leased line backbone
  connecting all State Capitals and Delhi
• Metropolitan Area Networks with high speed RF
  Leased lines
• Local Area Networks in all Central Government
  Bhawans and State Secretariats with NICNET
  Gateway
• Hub based wireless network
• Terrestrial connectivity to solve last mile
  problems

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E-governance Capacities NICs Role

• Building ICT Skills
• Availability of Resources up to District level to
  build human capacities impart ICT training to
  government officials
• Conduct training programs for government
  officials at Centre, State and District level
  round the year.
• More than 60,000 man-years of Domain Experience
  in various sectors of governance, which include
  Health, Rural Development, Agriculture,
  Education, Commerce, Finance, External Affairs
  (Passport), Industry, Civil Aviation etc.
• NIC has application software packages almost in
  all areas of governance which have been prepared
  in consultation with respective stakeholders

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E-Governance Capacities PRIs

• Recently, Ministry of Panchayati Raj, Govt. of
  India organised three days workshop to discuss
  the issues related to Introduction of e-Gov in
  Rural PRIs and Capacity Building with all states
  in Jaipur, Rajasthan.--
• There is a need to involve all stakeholders
  through such consultation and build capacities
  (including training needs), such as a given
  below, to strengthen their main line activities
  without distraction
• Ministry also launched National Panchayat Portal
  (http//panchayat.nic.in) with website of the
  ministry acting as a gateway and containing the
  framework portal for all State PR Deptt, 540 ZPs,
  6096 BPs and 2,39,000 VPs.
• These PRIs could maintain and manage information
  on these portals without writing any programme
  (Source Code).

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E-governance Capacities NICs Role

• Certifying Authority
• NIC Certifying Authority is responsible for the
  issuance and maintenance of digital certificates
  for usage within the government sector
• Provides it's users with all the services
  required in smooth operations in using the
  Digital Certificates signed by it supports
  following activities for enrolling users
• Certificate Enrollment Request
• Certificate Renewal Request
• Certificate Suspension Request
• Certificate Status Information Request

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E-governance Capacities NICs Role

• E-Governance Interoperability Standards
• Initiated the development of an Interoperability
  Framework for e-Governance (IFEG)
• IFEG envisages facilitating joined-up service
  delivery through a single window.
• Establish technical architecture model for
  development of applications around open
  standards.

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E-Governance Capacities - Future

• Build Core Common Capacities at National
  level, local capacities at State, District or
  sub-district level
• Local Capacities
• Elected/Non-Elected Officials Awareness programme
• Training for Masses (Consumers) CIC or Akshaya
  Model kind of initiatives may be adopted
  initially
• Strengthen Last Mile Connectivity (particularly
  for rural areas)
• ICT Infrastructure/Services
• Sustainability Model
• Common man to interact with government through
  their own Community (Rural or Urban) Portals
• Involve common man in rural India through
  localized, multimedia enabled, Attentive User
  Interfaces(AUI) and cost-effective ICT solutions

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E-Governance Capacities Future Dimensions

C O M M U N I T Y P O R T A L S
S E R V I C E D E L I V E R Y G A T E W A y
Institutions with Core competence
Government
Universities
NGOs
citizen
Self service
Community
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A
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8th National e-Governance Conference Bhuvaneswar,
2005