Electronic Commerce Course Overview

1
Electronic CommerceCourse Overview

• Foothill College
• COIN 56

2
Electronic Commerce

• History
• Statistics
• Definitions
• Demographics
• WWW resources

3
Internet, Telecommunications, and Networking
Concepts

• Internet, intranets, extranets
• Networking
• Telecommunications
• Co-location and Web hosting
• Virtual private networks (VPNs)

4
Internet Commerce on the WWW

• Business models
• Information services
• Software services and support
• Purchase and transaction services
• Electronic banking and financial services

5
Business to Business Electronic Commerce

• Supply and value chains
• Virtual enterprises / processes
• VMI - Vendor Managed Inventory
• EDI - Electronic Data Interchange
• SCM - Supply Chain Management
• SRC - Supplier Retailer Collaboration
• BPO - Business Process Outsourcing

6
Internet Strategy

• The Value Framework
• Analyzing companies
• Writing case studies
• The dimensions of process
• The dimensions of strategy
• Midterm one is due!

7
Building an On-line Business

• Designing a commerce Web site
• Hardware, software, design, hosting,
  telecommunications and merchant costs
• Building EC sites using free services
• Flowchart how an on-line business sells
• Finding vendors and solutions providers
• Electronic publishing for small businesses

8
Security and Encryption

• SSL, SHTTP, SET, and DES
• Digital signatures, public and private keys
• Flow charting an encrypted communication
• Managing security risks on public networks
• Protocols for public transport of private data

9
Electronic CommerceTransactions and Payments

• Currency issues
• Electronic payments
• EFT - Electronic Funds Transfer
• Microcommerce and Digitals Millicent
• Flowcharting an electronic transaction

10
Electronic Documents and EC

• What is a document?
• What is an electronic document?
• Electronic Document Management Systems
• Acrobat, PDF, and future proofing documents
• XML and electronic commerce using XML/EDI

11
Advertising and Promotion

• History and acceptable use
• Measuring cost and effectiveness
• Directories and search engines
• Newsgroups and listservs
• Marketing and promotion off the Internet

12
The Future of Electronic Commerce

• (Final presentations)
• Technology and global trends
• NII and the information superhighway
• Metaman and human digital workgroups
• Integrating EC into the developing world