Southwark PCT

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Using mobile phone technology to deliver better
healthcare

• Southwark PCT
• 2007

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Front Page - Sunday Telegraph August 21st 2005
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Solution Overview
NHSnet
Appointment Scheduling
XML applet
secureconnection
Hospital Surgery Mental Health

• Patient Care Messaging
• Healthcare specific approach
• Integrated to 95 of GP systems
• Only messaging service hosted on NHSnet
• Only integrated service offering both text and
  voice

OrangeSMSC
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• Patient Care Messaging in
• Islington PCT
• Lambeth PCT (10 sites)
• West Hertfordshire PCT
• Ealing PCT
• South East Essex PCT
• Leeds PCT
• City Hackney PCT (7)
• Tower Hamlet PCT (23)
• Camden PCT
• Lewisham PCT (17)
• Newham PCT
• Bexley PCT
• Ashton, Leigh Wigan PCT
• Oxfordshire PCT
• Surrey PCT
• North Somerset PCT
• Greenwich Teaching PCT
• Bath and North East Somerset PCT

Rapidly expanding footprint
"In less than 10 minutes we created and sent a
targeted flu-jab campaign, another 20 minutes
later more than 40 had responded"
Adrian James Morse, Practice I.T. Manager,
Prentis Road Surgery, Lambeth PCT.
"We have had high patient appreciation shown by
our patient focus initiative group. The system
is very easy to use no hassle I plan to
continue using the service for all our future
health campaigns.
Mostafa Farook, Assistant Practice Manager, The
Barkantine Practice, Tower Hamlets PCT.
"Using letters and even calling up patients to
invite them to the surgery (for health promotion
campaigns) is a huge drain on surgery resources
and staff time with the iPLATO system we can
contact hundreds of patients instantly without
having to stuff a single envelope."
Charlotte Blythe, Practice Manager, Elizabeth
Avenue Practice, Islington PCT.
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Who can we reach?
8 of UK adults do not own a mobile phone
Dr Masterton Partners
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Health Promotion Stop Smoking Campaign
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What results can you expect?

• Multiple Sites Experience
• Improved Health Promotion
• Smoking
• Childhood Immunisation
• Flu
• Pandemic
• Diabetes
• Asthma
• Screening
• Obesity
• Improved Access
• 26-40 Did-Not-Attend rate reduction in General
  Practice

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Launch process

• Step 0 PCT Engagement
• Framework agreement
• Caldecott Guidelines
• ICT approval
• Appoint project co-ordinator

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For more information please contact
Tobias Alpsten Managing Director Phone 44 77
3091 9347 E-mail tobias.alpsten_at_iplato.net iPLATO
Suite 210 - Canalot Studios 222 Kensal
Road London W10 5BN United Kingdom www.iplato.net
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Why bother? Hugely popular and democratic, a
personal device, always on and always with you
mobile is the perfect electronic channel for
supporting the citizens healthcare needs.
Other wellness providers
GPs / Dentists
Patient
Hospitals / Mental Health
Pharmacies