Chapter 9 Working With Latino Americans

1
Chapter 9Working With Latino Americans
2
What are some common myths about Latino Americans?

• Myth 1 Latino American workers are qualified
  only for menial jobs
• Myth 2 Latino Americans are too emotional and
  excitable to be leaders
• Myth 3 Latino Americans are too passive,
  polite, and lacking in conviction to be good
  leaders in the workplace
• Myth 4 Latino American men are macho and the
  women easily intimidated

3
Who are the Latino Americans?

• A Diverse Population of Many Subgroups
• Mexican American 58
• Puerto Rican American 10
• Cuban American 04
• Central American 05
• South American 04
• Other Latino American 19
• Fast-Growing and Young Babies and Immigration
  Concentrated in a Few States, and in Cities
• Wide-Ranging Educational Levels and Language
  Barriers
• Job Discrimination, Lower Income, and Relative
  Poverty

4
What are the key Latino American worldviews?

• Worldview Value 1 Closeness to the Spirit
  World
• Worldview Value 2 A Sense of Destiny or
  Fatalism
• Worldview Value 3 Acceptance of Hierarchy and
  Status
• Accepting ones place
• Showing respect or respeto
• Accepting the powerful superior
• Accepting power distance
• Trusting the government

5
What are the key Latino American worldviews?
(Continued)

• Worldview Value 4 Emotional Expressionthe
  Passion Factor
• Worldview Value 5 SpaceUp Close and Personal
• Worldview Value 6 TimeWho Knows What the
  Future Holds?
• Worldview Value 7 The American Dream
• The Acculturation Process
• Integration A Blend of Values
• The American Dream

6
What are typical American values regarding
personal relationships?

• Relationship Value 1 Familismo
• Family First
• Extended Family
• Mutual Dependence
• Undying Loyalty
• Relationship Value 2 SimpaticoGetting Along
• Agreeing and Acquiescing
• Getting Along
• Doing Whats Expected
• Being Polite

7
What are typical American values regarding
personal relationships? (Continued)

• Relationship Value 3 Personalismo Relating in
  a Personal Way
• Relationship Value 4 Reluctance to
  Self-Disclosure
• Relationship Value 5 Machismo and Gender Roles
• Machismo
• Womens Lot

8
What are typical American values regarding
personal relationships? (Continued)

• Relationship Value 6 Communication Patterns
• Speaking Indirectly
• High Concern for Feelings
• High Sensitivity to Criticism
• Using Speech to Impress
• Nonverbal Signals
• Saying Hello and Good-bye

9
How can I help my organization meet the needs and
wants of Latino American employees?

• Need 1 Meeting Family Obligations
• Need 2 Understanding Organizational Needs for
  Information and Goals
• Need 3 Learning to Turn Conflict Avoidance
  into Resolution with Sensitivity
• Need 4 How to Deal Constructively with
  Promotion Anxiety

10
How can I help Latino Americans contribute to my
organization?

• Opportunity 1 Help Them to Enhance Work Team
  Relationships
• Highlight the Group Value
• Promote Assertiveness
• Encourage Decision Making
• Opportunity 2 Be Sensitive to Honor and Good
  Name
• Opportunity 3 Appeal to the Idealist Side with
  Visions and Goals

11
How can I help Latino Americans contribute to my
organization? (Continued)

• Opportunity 4 Show Respect for their Values
  and Issues
• The Manager and Respeto-Status
• Relationships with Personalismo
• Relationships and Simpatico
• The Woman Manager of Latino American Men
• Opportunity 5 Value Latino Connections and
  Understanding