Connect To The Internet Message Trend Micro Antivirus

1
A Message Connect To The Internet Appears While
Opening Trend Micro
If you are a Trend Micro Security software user
and getting an error message Connect to the
Internet while opening the software then you
need to follow the given steps to rectify this
problem. But, we recommend you to take print out
of this page because when you start the
troubleshooting process then you will need to
restart the system.
2

• Option 1. Execute the hotfix
• You have to run and install the hotfix given
  below. Follow these instructions
• Check if any updates are running on your system
  for Trend Micro Security program. If it is or if
  any scan is running on the computer then stop it.
• Download Hot fix on your computer and wait until
  the download is complete.
• Double-select the downloaded file and run it as
  administrator.
• When the screen shows you License Agreement,
  read it and accept it.
• Click Next button to move further. Select
  Install and when you see a warning window, click
  Yes.
• Restart the computer and open the Trend Micro
  Security program after starting the system.

3
If you still see the error message after doing
this then you should move to the next
Option. Option2. Run a clean reinstallation When
you execute a clean reinstallation, then it
cleans out the residue of the previous Trend
Micro software, so that it becomes easier to
download its latest version without any trouble.
4

• Follow the given steps
• Firstly, download the Remnant Remover Tool from
  this website. Scroll-down the page and you will
  get the download button.
• Wait for few minutes when the download gets
  complete. Double-click the file.
• Run it as administrator to proceed.
• Select the link stated as I agree on the terms
  of the license agreement then click Next button.
• Moving forward with the procedure, select
  Install button and then click OK.
• Restart your system and finally install the
  latest version of Trend Micro.

5
Is your system freezing? Or is it crashing
windows? All such problems are a symptom of virus
infection on your computer. If your antivirus
software is not working well, then dont delay
and connect with us via Trend Micro Customer
Number 099508869 to rectify each and every
problem on your system. You can visit our website
for more information.