Installation, Setup and Troubleshooting Training

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• Installation, Setup and Troubleshooting Training

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How AVStripper Works

• Runs proprietary software and Trend Micros scan
  engine
• Scans for inbound and outbound viruses
• Destroys virus files
• Does not destroy the email
• Inserts text in the email to let the recipient
  know that the email did contain a virus
• Works as a bridge on the network

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Installation Location on the Network

• Installs between your firewall and your LAN
• All Internet traffic should pass through
  AVStripper
• Separate AVStripper units can be used to protect
  other Internet access points
• AVStripper is not a client on the network and
  should not be installed that manner

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Typical Network Setup

• No client proxy or firewall configuration
• As a bridge, AVStripper can be inserted anywhere
  on your network gateway

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Installation Physical Requirements

• Unit is a 1U, 17 rackmount appliance
• Ideal installation is in a server rack, but is
  not required
• The back of the unit should have several inches
  of clearance to allow for air flow, cords
• Includes standard 6 foot 120v power cord
• Standard RJ45 plugs for CAT5 cabling
• Ambient temperature should not exceed 90º F

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Installation - Steps

• Mount unit in rack (optional)
• Plug in Ethernet cable that leads to the Internet
  connection into Interface 1
• Plug in Ethernet cable that leads to the rest of
  the network into Interface 2
• Plug in the power cord
• Turn on power switch
• Wait 2 minutes for the configuration routine to
  complete

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AVStripper Setup Configuration

• Use a Windows based computer on the same
  network
• Computer should have a valid IP Address subnet
  mask
• From a command prompt, type route add 1.1.1.5
  Your IP Address
• For example route add 1.1.1.5 10.0.0.1
• The AVStripper User Interface has an IP address
  of 1.1.1.5 (this address cannot be pinged
  however)

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AVStripper Setup Configuration

• Open a web browser and configure to use an HTTP
  proxy IP 1.1.1.5 Port 80

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AVStripper Setup Configuration

• In the address field of the browser, type
  http//admin.avstripper

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AVStripper Setup Configuration

• If you do not see the AVStripper admin.screen,
  you may have to reconfigure the IP Address of
  your computer
• The new TCP/IP settings will have to correspond
  with the default IP address of AVStripper
• Assign your computer an IP address of 10.0.0.1,
  with a Subnet mask of 255.255.255.0
• Open the command prompt again, and type the
  following Route add 1.1.1.5 10.0.0.1

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AVStripper Administration Interface
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Setting Password

• Change the password by clicking on change
  password
• enter a password
• verify the password
• click Save Changes
• Do not lose the password, without it you cannot
  configure AVStripper

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Accessing the Administration Interface in the
Future

• You will be prompted for a user name and password
• Enter the user name admin and use the password
  you created previously to gain access to the
  administration interface

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Configuring the Interface

• Click on the Interface menu button.
• Assign AVStripper an available IP Address, Subnet
  Mask and Gateway
• click on the Save Changes button

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Configuring the Interface

• DNS Search Order
• These boxes already have default DNS search
  addresses filled in
• These DNS addresses are used only by AVStripper
  in order to find pattern file updates and to
  register with Ositis. These should not be
  changed unless instructed to do so by an Ositis
  technician.

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Configuring the Antivirus Settings

• If the computers on the network have direct
  Internet access through the Local Area Network,
  no configuration is needed, proceed to the next
  step.
• If the computers do not have direct Internet
  access AVStripper may need to be configured to
  use a proxy server in order to get pattern file
  and scan engine updates.

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Configuring the Antivirus Settings

• Check the box Enable use of proxy server for
  updates, enter the IP address of the proxy
  server and corresponding HTTP proxy port
• Click Save changes button

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Configuring Administrative Alerts
AVStripper will send email alerts to inform the
administrator, when

• AVStripper has removed a virus
• AVStripper has failed to update the pattern file
  or scan engine
• A file has passed through without being scanned
• The antivirus subscription is about to expire
• Unchecking an enable box disables the
  corresponding alert

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Configuring Administrative Alerts

• Click on the Alerts menu button
• Enter the email address and mail server address
  for the person that should receive the alerts
• If the email server requires SMTP authentication,
  check the SMTP Authorization Enabled box and
  then enter a valid username and password for that
  email account
• Click the Save Changes button

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Activating the AVStripper Antivirus Subscription

• Click on the Subscriptions menu button
• In the Antivirus Serial Number field, enter the
  Antivirus serial number that was provided with
  the appliance
• Fill out the remaining fields
• Click on the Save Changes button

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Route Tables

• You have the ability to configure a route table
  for your internal network. Routes that need to
  be maintained after the installation of
  AVStripper can be configured here.

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Trusted Sites

• AVStripper allows you to designate a particular
  machine as a Trusted Site. Any data sent from
  that trusted machine will not be scanned for
  viruses.
• E.g. If your FTP Server is a Trusted Site, any
  data downloaded from that machine will not be
  scanned by AVStripper

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Antivirus Settings

• This interface shows the Antivirus vendor, the
  Scan Engine and Pattern File versions, as well as
  the number of days remaining for the Antivirus
  subscription
• Update Button
• The Update button will force AVStripper to
  search for a new antivirus Scan Engine and
  Antivirus Pattern File

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Antivirus Options

• Classic Proxy Server
• This option configures AVStripper to use a
  Classic proxy server to access the Internet for
  all updates.
• Protocols To Scan
• This option is used to enable/disable the
  protocols that AVStripper is currently scanning.
• File/Message Size
• This option is used to configure the size limit
  of files that pass through AVStripper without
  being scanned. The default size is 20MB, larger
  files will not be scanned.

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Antivirus Options

• Antivirus file/message Scanning Timeout
• AVStripper can be configured to stop attempting
  to scan a file after (x) number of seconds. Enter
  the limit in seconds in the Limit box.
• Check the timeout box to have AVStripper drop
  the file after the time limit.
• Leave the box unchecked if you wish to have the
  file pass through unscanned.

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Antivirus Options

• File Extensions
• AVStripper can be configured to prevent certain
  file types from passing through such as .exe
  files.
• File Types
• AVStripper can be configured not to scan certain
  file types. By default, two types are not
  scanned .gif and .jpg.

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Automatic Update

• The Automatic Update option can be used to
  manually force AVStripper to attempt a download
  of any updates that are available
• The Update Now button will be grayed out when
  there are no updates available

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Log Files

• AlertErrors.log is a log file of all alerts
  including
• Virus alerts
• AVStripper failed to connect for an update
• A file passed through without being scanned
• The antivirus subscription is expiring
• Alert sending errors
• Boot.log is a diagnostic log used by Ositis
  technical support.

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Command Options

• The Reload Drivers button is used to reload
  AVStripper drivers if the appliance was working
  but can no longer pass traffic through
• This button will reload the drivers without
  rebooting AVStripper
• The Soft Reboot button is used to reboot the
  AVStripper to a fresh system
• This button is used if Reload Drivers does not
  fix a traffic issue or if you are experiencing
  sluggish performance on the network

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Support

• Click on the Support menu button to access
  technical support information for Ositis Software
• Use the link to our website support center for
  hardware
• Additional help can be obtained by calling our
  toll free technical support number

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Testing Connectivity through AVStripper
If client computers have direct access to the
Internet

• Open a DOS Prompt on a Windows based client
  computer and Ping www.ositis.com

• If you see a reply to the ping, you are
  connecting successfully through AVStripper

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Testing Connectivity through AVStripper
If client computers do not have direct access to
the Internet

• Try to ping the IP Address of a machine located
  on the opposite side of AVStripper

• A reply to the ping will indicate successful
  connectivity through AVStripper

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Testing Antivirus Capabilities

• If client computers have direct access to the
  Internet
• Open your browser and go to http//www.eicar.com/
  download/eicar.com
• The eicar.com file is a test virus used to test
  the functionality of AVStrippers software
• The test file is safe to pass around, because it
  is not a real virus

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Pre-Installation Testing

• If possible, we would recommend that you test the
  AVStripper product in a controlled environment,
  before installing it in the Network
• This will allow you to become familiar with the
  various settings and how it will work on that
  particular network
• Any issues can be addressed before the product
  goes live on the network

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AVStripper is the solution for a robust, yet easy
to install, gateway antivirus appliance For
additional information, contact Ositis at
925-225-8900