Customer Experience Design and Transformation Consultants - PowerPoint PPT Presentation

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Customer Experience Design and Transformation Consultants

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Strativity is a global experience design and transformation firm that cultivates purposeful relationships between your brand and your customers by unlocking your organization’s true potential. – PowerPoint PPT presentation

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Title: Customer Experience Design and Transformation Consultants


1
  • Where our passion and commitment to your success
    is our purpose

2
Introduction
  • Strativity is a global experience design and
    transformation firm that cultivates purposeful
    relationships between your brand and your
    customers by unlocking your organizations true
    potential.
  • Whether you are in need of customer experience
    design, employee engagement, culture design, or
    organizational change management, Strativity has
    the experience, expertise, and track record that
    delivers results.

3
About us
  • At Strativity, we define an exceptional
    experience as a differentiated customer promise
    that is delivered consistently at each touchpoint
    along the customer journey.
  • Designing exceptional customer experiences
    requires you to understand the challenges that
    must be overcome to meet both your customers
    needs, as well as overcoming the challenges of
    your employees to deliver the experience.

4
Who we are
  • The people at Strativity are united by passion
    and guided by a proprietary human-centered
    methodology to unlock exceptional organizational
    performance that builds customer loyalty and
    advocacy. We take a holistic approach to Customer
    Experience Design Transformation that fosters
    deep, profound cultural changes, supporting both
    the experience of your customers and employees
    and the profitability of your business.

5
What we believe
  • Strativitys customer-centered design
    methodologies optimize your customer experience
    by seeing the world through eyes of both your
    employees and customers. The customer experience
    both physical and digital begins the moment
    someone is exposed to your brand and can extend
    through their entire lifetime depending on the
    memories you have created from their experience
    both as an employee and customer. Satisfying and
    exceeding both the functional and emotional
    needs, values, and aspirations of your customers
    and employees cultivates brand love, advocacy,
    and loyalty Read more

6
What we Do
  • Strativity provides both full transformations as
    well as à la carte advisory services. We can
    customize a program for you to satisfy both your
    short-term business needs while laying the
    foundation for long-term growth and
    sustainability. Allow us the opportunity to show
    you how you can unlock exceptional to.

7
How we Do it
  • Delivering exceptional customer experiences is
    achieved through exceptional performance both
    individually and collectively. Collective action
    across your organization is required to create a
    sustainable customer-centric culture.
    Strativitys Exceptional Performance model will
    provide Read more

8
Education Resources
  • CX for All Employees
  • CX for Leaders
  • CX for Journey Mapping Management
  • CX for Practitioners
  • Bookstore

9
Reach us here
  • Strativity Group, Inc.
  • 401 Hackensack Ave 8th Fl
  • Hackensack, NJ 07601
  • 1 201 808 8500
  • info_at_strativity.com
  • https//strativity.com/

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