Recover Damaged Data in QuickBooks Enterprise - PowerPoint PPT Presentation

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Recover Damaged Data in QuickBooks Enterprise

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Do you have lost QuickBooks data or QuickBooks compony file has been corrupted. then learn how to recover damaged data in QuickBooks. – PowerPoint PPT presentation

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Title: Recover Damaged Data in QuickBooks Enterprise


1
data damage IN qUICKbOOKS Enterprise
  • Solution for Recovering Damaged Data

2
Step 1 Run the Rebuild Utility
  • From the File menu, click Utilities gt Rebuild
    Data.
  • Click OK if you get a prompt to backup your
    company file.
  • Click OK when you get the message Rebuild has
    completed and proceed with the next step.

3
Step 2 Run the Verify Utility
  1. From the File menu, click Utilities gt Verify
    Data.
  2. Click OK when you see the message QuickBooks
    detected no problem with your data.You may
    continue using your company file.
  3. If Verify finds an issue with your data, you will
    be prompted to Rebuild Now or View Errors. Please
    click Close. Instead, perform the following 

4
Rebuild your Data
  • Find QBWIN.log or QuickBooks.log files.
  • Note If you are working with a support agent,
    from the Tech Help window, click Send log files
    to Intuit Support. This will send the file to a
    repository that will enable the support agent to
    view your log files.
  • With the file open, search (CtrlF) for BEGIN
    VERIFY and locate the most recent file (logs are
    in date order with latest at the bottom).
  • Find the line that contains the LVL_ERROR, copy
    and paste to QuickBooks Help. You may also see
    Data Damage Top LVL errors Library.
  • Follow the steps to resolve the issue.

5
Contact With Customer Support
  • if you are comfortable reviewing the QBWIN.log
    file, then follow the mentioned step. Otherwise
    contact QuickBooks Enterprise support number at
    1855-481-5338.
  • Also read to Recover damage data in QuickBooks
    Desktop MAC.
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