CRM professional services

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CRM Professional Service

• a brief look at its meaning and value today!

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Brief look!

• Since historical times we see the usage of CRM
  professional services, from the friendly milkman
  to the hassling street vendor.
• Though the path of conduct may have changed over
  the years, the goals of the CRM have not!
• Customer Relationship Management (CRM) is a
  systematic formal way to make a customers life
  process smooth and efficient

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CRM Management Activities

• defining the internal standard operating
  procedures
• documenting methodologies
• keeping logs of inventories
• catering to your clientele needs, to receive an
  overall positive outcome.

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Pros of CRM Professional Services

• Improved Customer Service
• Increased Revenues and Loyalty
• Better inter-personal communication between firms
• Efficient and Simplified Marketing

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CRM Professional Services Challenges

• The clientele should be able to easily access the
  data at their convenience!
• Care should be taken as to not to enter the Dark
  Side of CRM
• Delivering a cross channel CRM platform
• Extending CRM service across social media, call
  centers, contact center automation and real time
  delivery of Location Based Services are the need
  of the day.

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Contacts
info_at_consultgeek.com
[phone]
http//www.consultgeek.com