ePayments / Canteen Management Solutions

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Cashless Payment Systems And Canteen
Management Solutions
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What is the Business Case for Cashless?

• One or more of the following points would
  normally apply for a potential customer to start
  building a business case for cashless
• Costs Cash costs money, typically 5-8, so no
  cash counting, handling or banking charges
• Control Of subsidy, variable tariffs or free
  issue in catering and vending
• Security - Of catering funds, reduces cash
  Shrinkage thats the takings that dont
  actually get banked
• Speed - Reduce transaction times and queues
  Typical 5 seconds per transaction, fewer Till
  points, less hardware and fewer catering staff
  cashless transactions are 3 to 4 times quicker
  than cash and 6-8 times quicker than Credit/
  Debit cards
• Catering Revenue - Average spend increases, total
  revenue increases
• Reliability - 80 of vending machine downtime is
  related to faults with coin mechanisms
• Vending Revenue expect to increase up to 30 in
  vending sales, impulse sales, availability
  pricing control
• Maintenance Costs - Fewer maintenance calls
  reduced maintenance cost
• Coca Cola budget for the cash in vending machines
  to cost them 8 of the total spend - in
  transportation and banking costs and shrinkage

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What are the Benefits? - For the Client

• Reduce the cost of providing the catering
  service, catering always has a cost, even with
  zero subsidy contracts so cashless systems cut
  the overhead costs for clients
• Close control/ targeting of free-vend / subsidy,
  only provide benefits for the people you want to
  receive it
• Maximise use of the catering facilities (fixed
  overheads) and generate loyalty
• Streamline internal charging/ cross charging for
  Hospitality
• Capability to fully integrate with other employed
  card applications
• Management Information allows the Client to audit
  the Caterer and Vending Operator at a higher
  level
• Multi application cards add value to the client
  and customer alike, if there is money on a card
  behaviour changes because the cardholders value
  their card more

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What are the Benefits - For Cardholders

• It provides them with access to subsidised
  catering and vending
• Its quicker, maximised break times (reduced
  queues)
• No more searching for change, you always have
  loose change only its on a card
• Loyalty can be rewarded through promotions
• Discounts and rewards can easily be added for
  individuals and groups
• Cardholder have more confidence as individual
  card transactions are logged so that in the event
  of loss or damage, a new card can be issued
  without loss of value to the user.
• If the customer (cardholder) gets no benefit from
  the card they wont use it, the only choice left
  is to give them no choice!Cashless Systems only
  work well when the user (customer) gets some
  benefit from using it

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What are the Benefits - For the Caterer

• Increased efficiencies
• No cash floats to manage, no cash counting
• Speed, fewer till points
• Positive cash flow The Pot!
• Secure the funds at the point of loading
• Reduced labour cost
• Reduction in cost of dealing with cash (cash
  office, transportation or banking)
• Its more hygienic not handling cash
• Increase sales - impulse purchases
• Encourages on site spending, loyalty
• Analysis - Cash is anonymous
• Detailed transaction logging CRM data enables you
  to target your customers

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Cashless Vending A Simple Business Case
Business Case - Capping Cost of Free Vend Business Case - Capping Cost of Free Vend Business Case - Capping Cost of Free Vend Business Case - Capping Cost of Free Vend Business Case - Capping Cost of Free Vend
Number Free Vends Qty Annual Cost/ Cup Annual Cost Number Cost of Cashless
Employees 1,000 6 1,440,000 0.12 172,800 Vending Machines 10 6,500
Capped 1,000 4 960,000 0.12 115,200 Annual Maintenance Annual Maintenance 975
Annual Cost Saving Annual Cost Saving 57,600 Annual Cost 5 years Annual Cost 5 years 2,275
Recurring Annual Saving Recurring Annual Saving Recurring Annual Saving Recurring Annual Saving Recurring Annual Saving Recurring Annual Saving 55,325

Business Case - Add Paid for Cashless Vending Business Case - Add Paid for Cashless Vending Business Case - Add Paid for Cashless Vending Business Case - Add Paid for Cashless Vending Business Case - Add Paid for Cashless Vending Business Case - Add Paid for Cashless Vending
Number Vends Qty Annual Cost/ Cup Annual Cost Number Cost of Cashless
Employees Free Vend 1,000 6 1,440,000 0.12 172,800
Employees New Free Vend 1,000 4 960,000 0.12 115,200 Vending Machines 10 6,500
Employees Paid Vend 1,000 1 240,000 0.15 7,200 Loaders 2 6,800
Annual Maintenance Annual Maintenance 1,995
Annual Cost Saving 64,800 Annual Cost 5 years Annual Cost 5 years 3,295
Recurring Annual Saving Recurring Annual Saving Recurring Annual Saving Recurring Annual Saving 61,505
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So how do we sell a Cashless System?

• Its still a system, like an access control
  system is a system, is it not?
• Or is it a system, like the banking system is a
  system?
• It has a database holding data.............
• Is the data just data, or is there more to it
  than that?
• To the caterer or the client its their own
  banking system, with its own currency
• Its the way they receive their revenue
• When it works as it should it increases their
  competitiveness and adds to their bottom line.
• When it causes problems they lose money and
  profit and we lose our customers

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Do you have requirement of ePayments / Canteen
Management solutions
Phone [phone] Fax [phone]
645 Email info_at_dfs.ae Web www.dfs.ae