ISM FULL PROGRAMS and ISM INDIVIDUAL COURSES - PowerPoint PPT Presentation

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ISM FULL PROGRAMS and ISM INDIVIDUAL COURSES

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ISM FULL PROGRAMS and ISM INDIVIDUAL COURSES – PowerPoint PPT presentation

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Title: ISM FULL PROGRAMS and ISM INDIVIDUAL COURSES


1
ISM FULL PROGRAMS and ISM INDIVIDUAL COURSES
  • By Sunnie Drake 

2
Spa Management
  • An all-inclusive college level program that
    covers all aspects of spa management including
    but not limited to facility management, spa
    services and pricing management, client services,
    human resources, retail sales, marketing and
    promotions, public relations, revenue
    benchmarking, financial management, front office
    management and extensive business operations.
    This program is suitable for anyone wanting to
    become a spa manager or director or for those
    already in a supervisory or management position
    but would like to solidify their career with
    cutting edge education in the industry.

3
Spa Ownership
  • Starting a Day Spa in the US A comprehensive
    college level program that will equip the
    graduate with all the tools necessary to
    confidently open an independent day spa. This
    program includes study in the following areas
    facility design, funding and financing, business
    plan development, human resources, legal issues
    and compliance, hiring staff and management,
    finance and accounting management, marketing and
    public relations, spa equipment and inventory,
    spa services and competitive pricing, client
    relationship management and business operations.

4
ISM INDIVIDUAL COURSES
  • Customer Service Training for Spa Managers
  • Conflict Management for Spa Personnel
  • Exceptional Front Desk Operations in a Spa
    Setting

5
ISM INDIVIDUAL COURSES
  • Human Resources for the Spa Industry
  • 3 Pillars of Spa Management
  • Spa Industry 101
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