International Human Relations

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Chapter 13

• International Human Relations

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Learning Objectives

• Discuss the four major reasons why businesses
  become multinational companies.
• Identify the term culture and relate four basic
  dimensions of international culture.
• Discuss the value of cultural dimensions in
  understanding the impact of culture in the global
  arena.

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Learning Objectives (contd.)

• Relate the ways in which culture affects work
  attitudes, motivation, and how people deal with
  time.
• Discuss outsourcing in globalization.
• Describe several major global human resource
  challenges.
• Explain ways of developing a global perspective.
• Discuss how an organized office can enhance your
  career.

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Multinational Company

• is a company headquartered in one country but
  having operations in two or more countries.

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Table 13.1 - The Most Admired Companiesfor 2006
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Table 13.2 - Worlds Largest MNE Corporations
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Culture
Culture is the acquired knowledge that people use
to interpret experience and to generate social
behavior.
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Ethnocentrism

• is the belief that ones way of doing things is
  superior to that of others.

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Table 13.3 - Comparison of Cultural Values by
Priority
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Hofstedes Cultural Dimensions

• Power distance is the degree to which less
  powerful members of the society accept the fact
  that power is not distributed equally.
• Uncertainty avoidance is the extent to which
  people feel threatened by ambiguous situations
  and have created institutions for minimizing or
  avoiding these uncertainties.

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Hofstedes Cultural Dimensions (contd.)

• Individualism is the tendency of people to look
  after themselves and their immediate family only.
• Collectivism is the tendency of people to belong
  to groups that look after each other in exchange
  for loyalty.

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Hofstedes Cultural Dimensions (contd.)

• Masculinity is the degree to which the dominant
  values of a society are success, money, and
  material things.
• Femininity is the degree to which the dominant
  values of a society focus on caring for others
  and on the quality of life.

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The Impact of International Culture at Work

• Work Attitudes
• Achievement Motivation
• Time and the Future

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Selection Criteria to Fill Overseas Positions

• The ability to adapt personally to an overseas
  assignment
• Technical competence
• The ability of ones family to adapt
• Human relations skills
• Previous overseas experience

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Cultural Assimilator
A cultural assimilator is a programmed learning
technique that is designed to expose members of
one culture to the values of another culture.
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Key Terms in the Chapter

• Culture
• Ethnocentrism
• Power distance
• Uncertainty avoidance
• Individualism
• Collectivism
• Masculinity
• Femininity
• Cultural assimilator

• Workforce optimization
• Culture shock
• Honeymoon stage
• Cultural shock stage
• Negotiation stage
• Acceptance stage
• Outsourcing
• World Citizens Guide for Americans