eAuthentication Employee Rollout

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U.S. Department of Agriculture eGovernment Program

• eAuthentication Employee Rollout
• Agency Employee Registration Leads 2

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eAuthentication Employee Registration Leads
NASS - Sylvia Magbanua National Appeals Division
- Janet Robertson NRCS - Wanda Bryant, Cassandra
Taylor OBPA - Connie Rubin OCFO - Mike
Zeringue OCIO Owen Unangst Office of Chief
Economist Milton Ericksen Office of
Communications - Debbie Fleshman, Wayne Moore,
Lisa McFerson Office of Congressional
Relations Office of Executive Secretariat Office
of General Counsel Office of Inspector General -
Elenora Battle RD - Deborah Johnson, Tom
Dickson RMA - Sally Relyea, Byron Anderson, Alex
Christensen
AMS Gino Yannotti APHIS Cheryl Johnson, Nancy
Gaucher ARS Jim Neal Civil Rights - Monique
Simmons, Queen Kavanaugh CSREES Sally Rockey DA
Michael OConnor ERS - Sandy Suddendorf FAS -
Ted Goldammer, Kathy Ting FNS Rick Hargreaves,
Jackie Hawkins, Larry Blim FS FSA - Ragh Singh,
Jeff Kerby, Steve Mikkelsen, Lyn Olyphant, FSIS
- Peggy Nunnery GIPSA David Will
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eAuthentication Employee Self-Registration
To obtain a USDA eAuthentication employee
credential, employees should go to the
eAuthentication web site, where information
entered by the employee will be compared to
payroll and personnel data at the National
Finance Center (NFC).   Employees should feel
assured that the information entered is handled
through secure channels and is used only to
validate the employees identity against
information already known and stored at NFC.
If all of the data entered by the employee
matches the payroll and personnel data held at
NFC, the employee will be electronically issued a
USDA eAuthentication Employee Account credential
(user ID and password) with Level 2 assurance.
 
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eAuthentication Employee Credentialing
Process(Step 1 of 3 Employment Verification)
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eAuthentication Employee Credentialing
Process(Step 2 of 3 Account Creation)
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eAuthentication Employee Credentialing
Process(Step 3 of 3 Account Activation and
Email Verification)
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eAuthentication Employee Credentialing
Process(Explaining the 7 Scenarios)
The eAuthentication Employee Credentialing
process always begins by entering personnel and
payroll data, verifying it, and submitting it for
comparison with NFC personnel and payroll data on
file. After that, 7 possibilities exist

• (I) All data entered matches NFC data
• (II) SSN is recognized at NFC, but user has
  typo or other minor discrepancy in other data
• (III) SSN is recognized at NFC, but user has
  significant discrepancy in other data
• (IV) SSN is not recognized
• (V) SSN is linked to an existing
  eAuthentication account
• (VI) An account linked to the SSN is being
  processed
• (VII) Data indicates employee is a Forest Service
  Employee

• Employee enters payroll and personnel data, then
  clicks Next button.
• Employee verifies information, then clicks
  Submit button

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eAuthentication Employee Credentialing
Process(Scenario I Data Entered Matches NFC
Data)
3) Account Creation Employee enters
- Userid - Password - e-Mail
- Forgotten password hints
Then, clicks Next button
4) Account Confirmation employee
verifies information, then clicks
Submit button
5) Activation Confirmation Success notice
guidance on e-Mail Verification
6) E-Mail Verification Employee receives
e-Mail with final instructions
Done!
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eAuthentication Employee Credentialing
Process(Scenario II Data Entered has Perceived
Minor Discrepancy)
3) Account Creation Employee enters
- Userid - Password - e-Mail
- Forgotten password hints
Then, clicks Next button
4) Account Confirmation employee
verifies information, then clicks
Submit button
5) Activation Confirmation Not
Successful notice guidance of next steps
6) eAuth Team examines info and
determines that manual verification is
possible
7) E-Mail Verification Employee receives
e-Mail with final instructions
Done!
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eAuthentication Employee Credentialing
Process(Scenario III Data Entered has
Significant Discrepancy)
3) Account Creation Employee enters
- Userid - Password - e-Mail
- Forgotten password hints
Then, clicks Next button
4) Account Confirmation employee
verifies information, then clicks
Submit button
6) eAuth Team examines info and contacts
Employee
5) Activation Confirmation Not
Successful notice guidance of next steps
Info Is Confirmed
Yes
7a) E-Mail Verification Employee receives
e-Mail with final instructions
No
Done!
7b) E-Mail Instruction Employee receives
e-Mail with instructions to update NFC
data (w/ HR)
Start Over
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eAuthentication Employee Credentialing
Process(Scenario IV SSN Is Not Recognized)
Start Over
3) Account Verification Unsuccessful
Employee is prompted to contact HR who will
need to update NFC data
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eAuthentication Employee Credentialing
Process(Scenario V SSN is already linked to an
Account)
3) Account Verification Unsuccessful
Employee is notified that account already
exists instructions include how to recover
account information if needed.
Done!
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eAuthentication Employee Credentialing
Process(Scenario VI Account linked to SSN is
being Processed)
3) Account Verification Unsuccessful
Employee will be prompted to wait due to
fact that process was started prior to this
session IF EMPLOYEE DID NOT INITIATE PRIOR
SESSION, employee should contact the eAuth help
desk at eAuthhelpdesk_at_usda.gov
Done!
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eAuthentication Employee Credentialing
Process(Scenario VII Employee is Forest Service
Employee)
3) Account Verification Unsuccessful
Employee will be prompted to retry
registration once Forest Service
registration opens in August
Done!
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eAuthentication Employee Credentialing
Process(Help File)
Complete Help is Available By Clicking Link
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eAuthentication Employee Credentialing
Process(E-Mails)

• The USDA eAuthentication Service will
  automatically send an email to an employee at
  their
• official government work email address they
  provided in the registration process, with an
  email
• address from eAuthHelpDesk_at_usda.gov
• The auto-generated emails will be sent when
• The employee successfully registers for their
  USDA eAuthentication Employee Level 2 Account.
• (This confirmation e-mail will provide an
  activation link to verify the email address.
  If the
• employee does not receive the
  auto-generated confirmation email click on the
• activation link, the account will not be
  activated)
• The employee fails the registration process for
  their USDA eAuthentication Employee Level 2
  Account.

• SPAM filters can cause problems to this process.
  Agency leads should
• Know that employees are told to contact the help
  desk if they do not receive e-mail
• Work with Agency Network/E-Mail administrators to
  disable filtering of eAuth address

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eAuthentication Employee Credentialing
Process(New Employee Registration)

• The USDA eAuthentication Employee Credentialing
  Process is for existing employees with existing
  records at NFC.
• A process for registering new employees hired
  after June 30th is being created.
• The long term solution will be created as part of
  the employee database.
• In the Short Term, each Agency must determine how
  to handle two (2) short term options.

1. Employee can wait until first pay check
Instruct employee to use normalprocess
afterreceiving firstEarning Leave Stmt
More Information Coming!
2. Employee can not wait until first pay check
Agency Supervisor, HR or other authorizedperson
sends Agency ISSPM request for eAuth account.
Include (for new employee) - Agency- SSN- Home
City/State- Date of Birth-First Last
Name-E-Mail Authorized Signature
Agency ISSPMsends eAuth Help Desk all
information ISSPM Signature
eAuth Help Deskconfirms source assists
employeew/ acct activation
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Next Steps

• Complete Agency Rollout Plans if not done
• Prepare Rollout Materials (notice, job aid, etc)

• Agency Employee Registration Leads Meetings July
  14.

• Next Agency CIO Meetings July 7.