Title: PERFORMANCE DEVELOPMENT
1PERFORMANCE DEVELOPMENT PLANNING(PDP)
2Todays Agenda
- Performance Overview
- Goals, Initiatives Priorities
- Skills Competency Development Planning
- New Tools
- Outcomes Questions
3 Why Do Performance? 4 As
- Align Performance to
- University Plan Mission
- Align Supervisors Expectations
- Employees Responsibilities
- Assess Talent, Skill Gaps, Competencies
- Developmental Needs
- Achieve High Performance
4PERFORMANCE OVERVIEW
5PDP Shared ResponsibilityRole of all Staff
- Review our job description
- Understand major responsibility expected
performance measures - Have examples of performance
- Develop goals for coming year
- Remain up-to-date on procedures, policies and
compliance requirements - To take responsibility of career
- Take time to recognize each other
6PDP Shared ResponsibilityRole of the
Supervisor
- Discuss review job description expectations
- What can be changed for improvement?
- Track document performance
- Assist staff in setting goals
- Exchange respectful constructive feedback
- Ensure consistency legal considerations
- Give thought to supervisory time required
- Take time to recognize each other
7PDP Shared Responsibility
What is performance and how does it work?
Improving Knowledge Skills Abilities
Competencies Professional Development
High Performance
8 PDP How tos of the Cycle?
- Observe Performance based on Skills, Abilities,
Competencies, Experience - Identify Development Opportunities
- and Align with University Goals
- Identify Employees Interests
- Provide Examples of Demonstrated Behavior
- Provide Realistic Suggestions Solutions
- Identify Preparation Communications
9PDP - How Do You Identify Gaps in
Performance?
10PDP Supervisor as Coach
- Communicating partnering
- Honest timely constructive feedback
- Developing
- Enhancing the ability to achieve goals
- Achieving desired performance results
Hand out! A Good Coach
11PDP Coaching throughout the yearPreparing
Opening Discussions for Success
- Make sure you have prepared for your discussion
- Collect relevant information PDP documentation
- Give notice
- Respect appointment time
- Allow adequate time ensure no interruptions
- Plan approach what how
- Establish a climate for constructive feedback
Ref. Guide -P. 7 Hand out!
12PDP Avoid Subjectivity, Generalizations
Assumptions
- Correctly
- Consistently
- Fairly assessed
- Using objective methods
- Avoiding Subjectivity (Examples)
-
Ref. Guide -P. 9 (Bias/Impact) H.O Dos Don'ts
13 PDP What does Good Feedback Look Like?
- Timely
- Constructive behavioral based
- Balanced
- Non-judgmental
- Specific rather than general
- Checked for understanding
- Ongoing, reinforced continuous communication
- Open to change
Ref. Guide - P. 12-16
EXERCISE
14PDP What does giving constructive feedback feel
like?
- Ref. Guide -P. 12 - 17
- Handout!
15PDP Summary of Good Feedback
-
- Change the behavior!
- Maintain self-esteem!
- Maintain the relationship
16GOALS, INITIATIVES PRIORITIES
17Goals, Initiatives and Priorities
- Identify the goal
- Identify why the goal should be achieved
- Visualize the end result
- Develop action plan
- Measure the goal
- Identify the effect of the goal
- Who is accountable?
- What is the responsibility?
Ref. Guide -P. 18
18 19SKILLS COMPETENCYDEVELOPMENT PLANNING
20Successful Skills Competency Development
Planning
- Ongoing communication developing skills
- Plans for achieving goals
- Reflective listening
- Identifying what I will do differently
- Reviewing what work is performed
- how the work is performed
- Actual performance desired performance
-
- Ref. Guide -P. 19 -20
- Handout Competency Dictionary
21 Unsuccessful Skills Competency Development
Planning Non-Performance Why?
- Not knowing the what or how
- Obstacles beyond their control
- Lack of motivation
- They do not know what the priority is
- Are they performing well?
- Gaps in skill
22Skills Competency - Assessment Sessions
- Help to ensure fairness across Brown
- Identify high performers development
- Recognize reward all employees
- Plans to achieve desirable results
- Provide for constructive feedback
23NEW TOOLS
24New Tools
- Guide to PDP New
- Appraisal Form New
- Self-Appraisal Form New
- Assessment Definitions New
- Competency Dictionary Definitions New
- Ref. Guide -P. 19
- Handout Competency Dictionary
- Ref. Guide P. 20
25PDP Appraisal Timeline Overview
- September/October Finalize goal setting
- December Mid-year review
- February/March - Begin preliminary drafts of
annual review - March/April Self-appraisal prepare/finalize
drafts of - annual review
- April/Early May Meet on final appraisal
- May/June Begin cycle, develop goals, prepare
ratings - to support the increase, submit to HR
- July/August Begin goal setting
- Performance developing, coaching feedback
throughout the year!
26OUTCOMES OF THE PROGRAMQUESTIONS