Tips for Trainers

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Tips for Trainers

• AWO Interregion Safety Committee

2
Group Exercise

• Take A Sheet of Paper and Briefly Write Down
• Your 3 Best Training Experiences - Why
• Your 3 Worst Training Experiences - Why
• The Best Trainer You Ever Had - Why
• The Worst Trainer You Ever Had - Why

3
Getting Ready to Learn to Learn
Maslows Hierarchy of Needs Applied to Training
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Learning Stages
Be A Motivator

• Unconscious Incompetence
• Dumb and Dont Know It

Be A Confidence Builder

• Conscious Incompetence
• Realize How Much They Dont Know

Be A Coach and a Consultant

• Conscious Competence
• Good and They Know It

Get Them Involved

• Unconscious Competence
• In a Rut- Most Dangerous

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Learning Progress
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Different Ways We Learn

• Auditory Learners Learn by Hearing
• Recall Best What They Have Heard Lecture and
  Feedback from Fellow Students

• Visual Learners Learn by Seeing
• Key Points Written Down, PowerPoint, Flip Charts

• Hands-On Learners Learn by Doing
• Role Playing, Group Exercises

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A Mix of Learning Techniques

• The Most Effective Method
• Hear It - Lecture
• See it PowerPoint, Flip Charts
• Do It Role Playing, Group Exercises

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--Till You Train Them--
Training Exercise
Your Trainees Know Nothing

• With Your Back to the Trainee, Ask Him/Her to Put
  on the Life Jacket
• Ask the Audience to Help
• Turn Around and Demonstrate

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More Tips for Trainers

• Know Your Audience
• Know the Reason for the Training
• Know the Environment
• Develop Your Presentation
• Develop Your Introduction
• Critique Yourself
• Conclusion
• Follow Up

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Become Body Aware

• Avoid
• Hands in Pockets
• Rattling Pocket Coins
• Repeating Expressions Such as You Know
• Leaning on the Podium
• Playing with Pens, Papers, Paper Clips, etc.
• Pacing
• Scratching
• Playing with Hair
• Rubbing Hands
• Twisting Rings or Jewelry

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Exercise Lets Talk
Understanding Communication

• In Groups of Two, Talk to Your Partner About
  Anything for Two Minutes
• Tell Your Partner What You Noticed About His/Her
  Nonverbal Behavior
• Exchange Roles and Do the Same Thing
• Now Each Team Talk without Any Nonverbal
  Movements

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Discussion Questions

• Were You Aware of Your Nonverbal Movements in the
  First Conversation?
• Did You Find Any of Your Partners Movements
  Distracting?
• How Did It Feel When You Were Unable to Use Any
  Nonverbal Communication?
• Was Your Communication as Effective?

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Listening

• Average Adult Only Remembers 25 Percent of What
  He/She Hears
• How to Improve
• Dont Jump to Conclusions
• Judge Content, Not Delivery
• Delay Evaluation
• Listen for Ideas
• Actively Work at Listening
• Resist Distractions
• Paraphrase

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Why Trainers Ask Questions

• Get or Clarify Information
• Provide Interaction
• Individual Attention
• An Opportunity for the Trainee to Share View
  Point

Rules for Questions

• Address to Individual or Group
• Make the Question Open Ended to Encourage
  Discussion
• Provide Positive Support

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Responding to Questions

• Listen
• Be Objective
• Dont Interrupt
• Repeat
• Direct the Question Back to the Group
• Make Sure All Can Hear
• Involve the Group
• Respond
• Briefly and Truthfully
• Relate to Subject
• Its OK Not to Know

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Presentation SkillsGroup Exercise

• In Groups
• Elect a Spokesman and a Scribe
• Spokesman Will Explain the Groups List
• Share Your List With the Whole Group

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Using What You Have Learned
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Summary

• Trainees Have Basic Needs That Must Be Met for
  the Training to Be Effective
• Overcoming Learning Obstacles
• Motivating, Coaching
• Learning Comes in Stages
• Unawareness to Passion
• Different Ways of Learning
• Hearing, Seeing, Doing
• Basic Tips
• Know Who, Why What, Where
• Self Awareness

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Summary, Cont.

• Nonverbal Communication
• Use Gestures to Make Your Communications More
  Effective
• Listening
• Adults Remember Only 25 Percent of What They Hear
• Ask Questions
• Open Ended, Positive Reinforcement
• Respond to Questions
• Listen, Repeat, Respond

Enjoy Training!