Conflict Resolution

1
Conflict Resolution
Click on the Referee to begin.
2
So I see you have a problem.
My name is Conflict Charlie. I am here to help
you make good choices. I know You can do it!
Click on me to move to the next screen

• Follow these simple steps

1. Decide who is person A 2. Decide who is
person B 3. Click through the slides following
the instructions
exactly.
3
Person A
1. Tell person B why you are upset. 2. Be
sure to use friendly words that you would like to
hear.
Example I am upset because you tripped me when
I was going to kick the ball on the soccer field.
Let me give you an example.
3. Now listen carefully as person B
takes his/her turn.
4
Person B
1. After listening to person A, now tell how
you feel about the situation. .
If you were takinga trip, wouldnt you go
some placetropical?!
2. Be sure to use friendly words.
Example I thought you were trying to trip me,
so I stuck out my foot to trip you back.
5
Person A
1. Use an I statement telling person B
how you feel. Be descriptive and honest. 2.
Make sure they know what it was that upset
you, not who is to blame.
When you point your finger at someone you always
have 3 fingers pointing back at you!
Example I felt embarrassed in front of my team
when you tripped me. I feel like you dont care
about me as a friend.
6
Person B
1. Use an I statement telling person A
how you feel. Be descriptive and honest. 2.
Make sure they know what it was that upset
you, not who is to blame.
Example I feel sorry that I tripped you. I
did not know that you were not trying to hurt me.
Ant you glad Ididn't use my dumbbell?
7
Quiz Time
Which is the proper way to tell someone how you
feel?
I feel ticked off at you because I hate
you.
I feel angry because you called me a jerk in
front of all my friends.
8
Stating the Problem
Choose the best answer
I did not like the way you grabbed the book out
of my hands without asking first.
I hate you for grabbing my book.
9
Solutions
Choose the best solution
Lets just not play together for a few days.
I am never going to speak to you again!
10
Oops... Sorry Looks like you better work on
your problem-solving skills!
11

Congratulations!
It looks like the two of you haveworked together
to understandone another. It is now timeto
build a better solution.As a TEAM you can do
anything!
12
Building a Better Solution
Now it is time for each of you to fill out an
action plan.

• Be sure to write in complete sentences.

• Make sure to be detail-specific.

• Action Plan must include parent signature and
  teacher signature.

• When completed, Action Plan must be returned to
  the teacher the following day.

Bring this in tomorrow or I will keep bugging
you!
13
Conflict-Resolution Action Plan
Directions Using a Building a Better Solution,
answer these questions
for a
thumbs up plan.

• What is the problem?
• What caused the problem?
• What can you do to solve this problem?
• What could others do to help solve the problem?
• What steps can be taken to keep this from
  happening again?