Conflict Resolution Skills Training

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• How to Improve Conflict Resolution Skills in
  Employees

2

• What Are Workplace Conflicts?

• Workplace conflicts refer to disagreements,
  tensions, or disputes that arise between
  individuals or groups within a work environment.
  These conflicts can stem from various sources,
  including differences in opinions, communication
  breakdowns, conflicting goals or priorities,
  personal conflicts, and organizational changes.
  Workplace conflicts can occur at all levels of an
  organization and can have significant effects on
  productivity, employee morale, and overall work
  atmosphere.
• Learn more at https//www.tssg.ca/types-of-workpla
  ce-conflicts-and-conflict-management/

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• Types of Workplace Conflicts

• Interpersonal Conflicts
• Task-Related Conflicts
• Leadership Conflicts
• Role Ambiguity Conflicts
• Cultural or Diversity Conflicts
• Resource Conflicts
• Change-Related Conflicts
• Bullying or Harassment Conflicts

• Competition for Recognition
• Workload Imbalances
• Micromanagement Conflicts
• Performance-Related Conflicts
• Privacy Infringements
• Remote Work Conflicts
• Disruptive Behaviour Conflicts
• Ethical Dilemmas

4

• The Impact of Workplace Conflicts on Employees
  and Organizations

• Reduced Productivity
• Low Morale
• Increased Stress
• Absenteeism and Turnover
• Negative Communication
• Impaired Collaboration
• Lower Creativity and Innovation

• Damaged Relationships
• Decreased Job Satisfaction
• Undermined Leadership
• Negative Organizational Reputation
• Distraction from Goals
• Poor Decision-Making
• Lower Employee Well-Being

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• Soft Skills Required to Improve Conflict
  Resolution Skills in Employees

• Active Listening Skills
• Communication Skills
• Empathy
• Assertiveness Training
• Problem-Solving Skills
• Negotiation Skills
• Team Building

• Stress Management
• Leadership Skills
• Management Skills
• Time Management Skills
• Change Management Skills
• Decision-Making Skills
• Work-Life Balance

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• Why Choose Us?

• Team of experienced professionals specializing in
  soft skill development
• Customized workshops based on your organization's
  specific training needs
• Our workshops are designed for individuals at all
  levels within the organization, making them
  suitable for everyone seeking to improve their
  intra- and inter-personal skills
• Practical tips and actionable insights from our
  workshops
• Interactive and engaging learning experiences
• Track record of successful workshops and
  satisfied clients from different industries
• Learn more at https//www.tssg.ca/workplace-confli
  ct-resolution-skills-training/

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• Contact Us

• 16 Tarlton Court, Vaughan, Ontario, L4J 3H7,
  Canada

• 416-877-4688

• hr_at_tssg.ca

• https//www.tssg.ca/

• Follow Us

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• Thank you!