Conflict Resolution

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Conflict Resolution
Solving Problems Peacefully
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What does conflict mean?
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A CONFLICT is a disagreement between people.
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What does resolution mean?
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RESOLUTION means finding a solution to a conflict.
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What does CONFLICT RESOLUTION mean?
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CONFLICT RESOLUTION is finding a peaceful
solution to a disagreement between people.
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Steps to Conflict Resolution
1. Attack problems, not people. (Show your
feelings and needs without accusing others.) 2.
Listen to the other persons ideas about what
happened. 3. Brainstorm ways to solve the
conflict. 4. Solve the conflict.
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TIPS FOR TALKING

• NO PUT-DOWNS
• BE PATIENT
• SHARE
• APOLOGIZE
• ASK FOR HELP
• RESPECT OTHERS AND THEIR OPINIONS

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What do you think is happening?
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Anna and Rosa are very good friends. Rosa
borrowed Annas favorite CD. Anna has been
asking Rosa to return the CD for weeks. Finally,
Rosa admitted that she lost it. Anna gets upset
and starts to yell at Rosa. She pushes Rosa and
calls her a name.
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Identify the problem (conflict).
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The Conflict
ROSA 1. Rosa lost Annas CD. 2. She didnt
tell Anna. 3. She didnt buy another CD. 4.
Rosa didnt mean to lose it, so she doesnt
feel she has to buy a new one.
ANNA 1. Anna pushed Rosa. 2. Anna yelled at
Rosa. 3. Anna thinks Rosa should buy her a
new CD.
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How can Anna and Rosa use these steps to solve
their problem?
1. Attack problems, not people. (Show your
feelings and needs without accusing others.) 2.
Listen to the other persons ideas about what
happened. 3. Brainstorm ways to solve the
conflict. 4. Solve the conflict.
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1. Anna tells Rosa she is upset that the CD is
missing 2. Rosa tells Anna that she didnt mean
to lose the CD and was afraid to tell her.
3. She is hurt that Anna pushed her and called
her a name. 4. Anna asks Rosa if she has looked
everywhere and offers to help her look for
it. 5. Rosa offers to buy another CD if they
dont find it. 6. Rosa apologizes to Anna for
not telling Anna sooner that she couldnt
find the CD. 7. Anna apologizes to Rosa for
pushing her and calling her a name.
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What do you think is happening?
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Bernard and Sammy are classmates. Sammy brings
a great snack everyday. Bernard wants Sammys
snack and is threatening to beat him up if he
doesnt give Bernard the snack.
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Identify the problem (conflict).
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The Conflict
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Bernard Bernard is threatening to beat up Sammy.
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How can Bernard and Sammy use these steps to
solve their problem?
1. Attack problems, not people. (Show your
feelings and needs without accusing others.) 2.
Listen to the other persons ideas about what
happened. 3. Brainstorm ways to solve the
conflict. 4. Solve the conflict.
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1. Sammy tells Bernard that he is upset that
he is threatening him. 2. Bernard apologizes and
says that he is sorry but that he has no
snack. 3. Sammy tells Bernard that he will share
his snack with him.
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Select Your Assignment
Conflict Resolution
Kindergarten First Grade Second Grade
Third Grade Fourth Grade Fifth Grade
Click on your grade.
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ASSIGNMENT
Grades K,1,2

• 1. Draw a picture of a conflict.
• Draw a picture of the conflict after it has been
  resolved.
• Discuss.
• 2. Observe a picture.
• Write and illustrate a sentence or a story
  showing what is happening.
• Write and illustrate a sentence or story showing
  what they should do to solve the conflict.
• Discuss.

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ASSIGNMENT
Grades 3,4, 5
Create a slide show using PowerPoint. Slide 1
Title page Slide 2 Write a story with at least
two characters. Create a situation in the story
that includes a conflict between the two
characters. Slide 3 Identify the conflict for
your audience. Slide 4 Provide a solution to
the conflict, using conflict resolution
strategies.
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PEACE!
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Bibliography
Sites Used www.childline.org.uk/bullying.html www
.search.corbis.com/default.asp?idRP00
13698vTD/ http//www.conflictnet.org/cru/ www.ima
ge.altavista.com/cgi-bin/ http//www.stark.k12.oh.
us/Docs/units/conflict/ info_at_csmp.org http//198.1
63.179.17/ralph brown/sept 95.htm http//www.philo
sophysphere.com/links.html http//search.corbis.co
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