Interpersonal Communication

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Interpersonal Communication
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Communication A Definition

• Communication is an exchange of messages between
  individuals for the purpose of creating or
  influencing the meaning that others assign to
  events.

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Signs and Symbols
Arbitrary
Non-arbitrary
Voluntary
Im so ANGRY!!
Involuntary
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A Model of Communication
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The Meanings of Meaning

• Cognitive/logical meaning (denotation)
• Emotional/psychological meaning (connotation)
• Shared meaning
• Contractual
• Consensual
• Strategic ambiguity

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Effective Communication is Developmental

• Unconscious incompetence
• Conscious incompetence
• Conscious competence
• Unconscious competence

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Effective Communication is Strategic

• Strategy requires clear goals.
• Strategy requires motivation, knowledge, and
  skills (tactics).
• Strategy requires adaptability.

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Competence as Communicative Adaptability

• Social Composure The ability to communicate in a
  calm, relaxed way and experiencing little
  communication anxiety in social situations.

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Competence as Communicative Adaptability

• Wit The use of humor to diffuse anxiety and
  tension and deal with incongruity, embarrassment,
  or aggression.

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Competence as Communicative Adaptability

• Appropriate Disclosure The ability to recognize
  the appropriateness of self-disclosure and to
  have self-disclosure flexibility.

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Competence as Communicative Adaptability

• Articulation The use of correct pronunciation,
  fluent speech, proper grammatical construction of
  sentences, appropriate word choices, and clear
  organization of ideas.

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Competence as Communicative Adaptability

• Social Experience Successful experience adapting
  to individuals in a variety of social situations.

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Competence as Communicative Adaptability

• Social Confirmation The ability to communicate
  in a way that leaves the other feeling valued and
  understood.